Results 1 to 4 of 4

Thread: Problems with Outlook 2007 SP2

  1. #1
    jhamilton is offline Junior Member
    Join Date
    Jun 2009
    Posts
    7
    Rep Power
    5

    Default Problems with Outlook 2007 SP2

    I recently encountered issues where the Blackberry Agent was timing out as indicated by this entry in the MAGT log and not delivering mail or calendar appointments to the Blackberry devices.

    Performing system health check (BlackBerry Mailbox Agent 1 - BESX Version 4.1.4.40)
    [30038] (06/16 11:39:52.250):{0x550} Worker Thread: *** No Response *** Thread Id=0x1160, Handle=0x1B2C, WaitCount=1, WorkingTime=19 min, LastActivity=19 min, Event: NEW_MESSAGE, User: ahathaway@zenoss.com, Server: mail.zenoss.com, Activity: Handle Internal Sync Data

    By re-installing Outlook 2007 without applying SP2, the Timeouts stopped and mail was delivered.

    I'm using the latest release of the BES connector. 5.0.16_GA with BES Professional on a Windows Server 2003 using version 6.5.8069.0 of the Microsoft Exchange MAPI/CDO.

    Can anyone provide insights as to why this would've happened?

  2. #2
    eugener is offline Zimbra Employee
    Join Date
    Dec 2008
    Posts
    187
    Rep Power
    6

    Default

    We have implemented Outlook 2007 SP2 compatibility changes as a part of Bug 38071. I presume that new version of BES connector containing this particular fix as well as other fixes will be posted very soon - it's in QA at the moment. In the meantime, please try using Outlook 2007 with SP1 or without any service packs.

  3. #3
    brianfinley is offline Member
    Join Date
    Apr 2006
    Posts
    14
    Rep Power
    9

    Default

    We are experiencing the same issue. Is there an ETA for the release of the updated BES connector?

  4. #4
    kubanoba is offline Junior Member
    Join Date
    Jul 2009
    Location
    Argentina
    Posts
    7
    Rep Power
    5

    Default

    We have implemented last ZCB connector 5.0.18 with Outlook 2007 SP2 and solved all outlook problem, specially bug 37338.

    Just upgrading ZCB worked fine!!!

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Zimbra + Funambol Sync4j Code
    By KevinH in forum Mobility
    Replies: 563
    Last Post: 01-16-2010, 02:20 AM
  2. 4.0.4 to 4.5.6 upgrade failed in network edition
    By chenthil in forum Administrators
    Replies: 1
    Last Post: 08-27-2007, 09:36 AM
  3. [SOLVED] Simple backup question...
    By dameron in forum Administrators
    Replies: 3
    Last Post: 08-25-2007, 09:36 PM
  4. 5.0 Install tasks
    By JoshuaPrismon in forum Installation
    Replies: 2
    Last Post: 06-06-2007, 12:18 PM
  5. httpd resident in memory but not accessible
    By AlexanderH in forum Installation
    Replies: 3
    Last Post: 05-11-2007, 09:19 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •