Page 1 of 2 12 LastLast
Results 1 to 10 of 12

Thread: Event ID 10007

  1. #1
    cubit is offline Member
    Join Date
    May 2009
    Posts
    12
    Rep Power
    6

    Default Event ID 10007

    Hi

    Does anyone know what this error means? and how I can resolve it?

    CalICSSynchronizer::Initialize - OpenProperty failed: (0x80004002)
    CalICSAgent::Start Could not Initialize Synchronizer for xxxx@xxxxxx.com: (0x80004002)
    MAPIMailbox:: DoICS ICS Start failed

    I got it from the MAGT log, and it is also showing in windows event logs.

    Thanks

  2. #2
    phoenix is online now Zimbra Consultant & Moderator
    Join Date
    Sep 2005
    Location
    Vannes, France
    Posts
    23,583
    Rep Power
    57

    Default

    I assume this is on the BES server? Is that the complete section of log for that error, any more information before or after those lines that may be relevant? Do you happen to have Outlook installed on that server?
    Last edited by phoenix; 06-04-2009 at 03:29 AM.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    cubit is offline Member
    Join Date
    May 2009
    Posts
    12
    Rep Power
    6

    Default

    Yes it's a BES and yes I have outlook 2007 installed.

  4. #4
    cubit is offline Member
    Join Date
    May 2009
    Posts
    12
    Rep Power
    6

    Default

    Sorry yes that's the compete section of the log that is relevant to the error.

  5. #5
    phoenix is online now Zimbra Consultant & Moderator
    Join Date
    Sep 2005
    Location
    Vannes, France
    Posts
    23,583
    Rep Power
    57

    Default

    Could you see if there's multiple copies of this file installed: CDO.dll

    As far as I'm aware, you shouldn't install Outlook on a BES server as it can cause problems.

    It would help, when reporting errors, to include the versions of software installed such as Zimbra version & Release, BES Version and any connector versions. Please update your forum profile (don't post it in this thread) with the output of:

    zmcontrol -v
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  6. #6
    cubit is offline Member
    Join Date
    May 2009
    Posts
    12
    Rep Power
    6

    Default

    No only one copy of CDO.DLL.

    Outlook has to be installed as per Zimbra instructions for setting up a BES using ZCB.

  7. #7
    phoenix is online now Zimbra Consultant & Moderator
    Join Date
    Sep 2005
    Location
    Vannes, France
    Posts
    23,583
    Rep Power
    57

    Default

    Quote Originally Posted by cubit View Post
    No only one copy of CDO.DLL.

    Outlook has to be installed as per Zimbra instructions for setting up a BES using ZCB.
    Ah, so it does, I'd forgotten that.

    I'd suggest you open a support case and provide the log details you've given here.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  8. #8
    eugener is offline Zimbra Employee
    Join Date
    Dec 2008
    Posts
    187
    Rep Power
    6

    Default

    We have low priority bug opened to track this as offending log message does not cause problems in terms of functionality.

  9. #9
    allisonaaronb is offline Starter Member
    Join Date
    Apr 2007
    Posts
    2
    Rep Power
    8

    Default

    Was this ever resolved?

  10. #10
    phoenix is online now Zimbra Consultant & Moderator
    Join Date
    Sep 2005
    Location
    Vannes, France
    Posts
    23,583
    Rep Power
    57

    Default

    Quote Originally Posted by allisonaaronb View Post
    Was this ever resolved?
    Why don't you search bugzilla and find out?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

Page 1 of 2 12 LastLast

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Leopard iCal and ZCS iSync connector, duplicate events
    By nsmarler in forum CalDAV / CardDAV / iSync
    Replies: 7
    Last Post: 03-21-2011, 10:03 AM
  2. BES and ZCB Beta 3 ... single device ..arrgh
    By nlongmuir in forum Zimbra Connector for BlackBerry
    Replies: 4
    Last Post: 09-04-2008, 12:46 PM
  3. One All Day Event spans over two days!!!
    By Marcelo in forum Zimbra Connector for Outlook
    Replies: 7
    Last Post: 12-12-2006, 12:21 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •