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Old 03-13-2009, 01:53 PM
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Posts: 2
Default [SOLVED] Blackberry wont send e-mail

I have ZCB 4 installed on Blackberry Enterprise Server. The Blackberrys can receive e-mails however they cannot send e-mails. The error I am receiving in event viewer are all from source "BlackBerry Messaging Agent BBES Agent 1" the events I am receiving are:

Warning- Event ID: 20501- MsgMemStateDb::AddMessageState - EntryId is invalid

Warning- Event ID: 20499- MsgMemStateDb::GetRefIdByEntryId(uc*,l) - EntryId is 0

Warning- Event ID: 20280- DoICS() failed: ERR_FAIL

Warning- Event ID: 20041- CalICSAgent::Start Could not Initialize Synchronizer for (0x80004002)

Warning- Event ID: 20265- MAPIMailbox::~MAPIMailbox - DeleteAllDeviceSearches (0x00000000) failed

Error- Event ID: 10007- CalICSSynchronizer::Initialize - OpenProperty failed: (0x80004002)

If anyone could shed some light on to why I may not be being able to send e-mails from the BlackBerrys I would appreciate it.
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Old 03-13-2009, 02:38 PM
sam sam is offline
Zimbra Employee
 
Posts: 821
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Please open a case with zimbra support so we can look at the BES and ZCB logs.
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Old 03-17-2009, 07:05 AM
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Posts: 54
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Any resolution here? I have a case open for the same problem.
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