[SOLVED] Local Failure Notice

[jeremy.pratt]

I updated the BES to Outlook 2007 and ZCB 5.0.10, and have one user getting a Local Failure Notice:

Local Failures were detected. No action is required.
This e-mail was generated for technical support purposes.

Sync Type: Delta Sync

Store: Zimbra - Jason M. Craddock

Computer Name: BES

Version: 5.0.2676.10

This object does not have an ID, it is a newly created item

Error Code: -2147221233
Error Message: Unknown error 0x8004010F

ErrorInfo::GetSource: Microsoft Office Outlook
ErrorInfo::GetDescription: The message you specified cannot be found.

[stegbth]

hi,

i had a similar failure, when adding calendar entries. mail and contacts worked.
my solution:
start outlook (while all blackberry processes are stopped) as user, that is running the blackberry services (in my case a local user with admin-rights and named besadmin)
as often until no message from outlook araises.

it took 3 time's for me! cause it asked if want extra services from microsoft, then it informed i have a test-version, then it wanted some addon's. afterwards outlook only started, without any information and question's.
after starting up all blackberry services, it worked.

greetings
thomas

[jeremy.pratt]

I tried that a number of times, but that didn't work. I had to delete the user, start and stop Outlook a number of times and then re-create the user. There was an issue with that user. With him still in there, Outlook would never finish the send/receive. Once that was done. It worked just fine.

Thanks for the help Thomas...