Having Difficulties Syncing Calendar

[wagazarm]

I updated to BETA3 and now I seem to be having problems with calendar appointments not synchronizing properly.

I'm taking a look in the Outlook log and this is what I see:

08-09-2008 12:41:10.323 [4184]: ----------------------------------
08-09-2008 12:41:10.323 [4184]: 1 rows Unmapped:
08-09-2008 12:41:10.323 [4184]: Zimbra::Store::ZimbraMAPITable::RestoreMappedRow. mapped rows
08-09-2008 12:41:10.323 [4184]: ___________________________________
08-09-2008 12:41:10.323 [4184]: 1 rows
08-09-2008 12:41:10.323 [4184]: PR_ROW_TYPE PT_LONG x1 or 1
08-09-2008 12:41:10.323 [4184]: PR_DEPTH PT_LONG x0 or 0
08-09-2008 12:41:10.323 [4184]: PR_INSTANCE_KEY PT_BINARY 4;00201844
08-09-2008 12:41:10.323 [4184]: UNKNOWN (6670) PT_BINARY 24;000000003015C9B746313742B00A6C55D00DB63C44182000
08-09-2008 12:41:10.323 [4184]: PR_ENTRYID PT_BINARY 24;000000003015C9B746313742B00A6C55D00DB63C44182000
08-09-2008 12:41:10.323 [4184]: PR_MESSAGE_CLASS PT_UNICODE IPM.Appointment
08-09-2008 12:41:10.323 [4184]: UNKNOWN (1080) PT_ERROR MAPI_E_NOT_FOUND
08-09-2008 12:41:10.323 [4184]: PR_NORMALIZED_SUBJECT PT_UNICODE July 4th holiday
08-09-2008 12:41:10.323 [4184]: PR_SUBJECT PT_UNICODE July 4th holiday
08-09-2008 12:41:10.323 [4184]: PR_CONVERSATION_TOPIC PT_UNICODE July 4th holiday
08-09-2008 12:41:10.323 [4184]: UNKNOWN (e2c) PT_ERROR MAPI_E_NOT_FOUND
08-09-2008 12:41:10.323 [4184]: PR_MESSAGE_FLAGS PT_LONG x9 or 9
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
08-09-2008 12:41:10.323 [4184]: PR_PARENT_ENTRYID PT_BINARY 24;000000003015C9B746313742B00A6C55D00DB63C42810000
08-09-2008 12:41:10.323 [4184]: PR_MSG_STATUS PT_LONG x0 or 0
08-09-2008 12:41:10.323 [4184]: Named Property (80a2) PT_UNICODE <0 length string>
08-09-2008 12:41:10.323 [4184]: Named Property (807b) PT_BOOLEAN True
08-09-2008 12:41:10.323 [4184]: Named Property (800b) PT_SYSTIME 7/4/2006 0:0:0
08-09-2008 12:41:10.323 [4184]: Named Property (807c) PT_LONG xf or 15
08-09-2008 12:41:10.323 [4184]: Named Property (807e) PT_SYSTIME 7/3/2009 23:45:0
08-09-2008 12:41:10.323 [4184]: Named Property (8003) PT_BINARY 80;043004300D200200000020FA03000C0000000000000004000000232000000A000000000000000000000000000000E04DB60CDF80E95A063000000930000000000000A005000000000000000000000000
08-09-2008 12:41:10.323 [4184]: Named Property (80ec) PT_BOOLEAN False
08-09-2008 12:41:10.323 [4184]: Named Property (80ee) PT_ERROR MAPI_E_NOT_FOUND
08-09-2008 12:41:10.323 [4184]: Named Property (80ef) PT_ERROR MAPI_E_NOT_FOUND
08-09-2008 12:41:10.323 [4184]: Named Property (8008) PT_BINARY 48;E001000000000000C4FFFFFF000000000B00000001000200000000000000000000000300000002000200000000000000
08-09-2008 12:41:10.323 [4184]: Named Property (806e) PT_ERROR MAPI_E_NOT_FOUND
08-09-2008 12:41:10.323 [4184]: Named Property (809e) PT_ERROR MAPI_E_NOT_FOUND
08-09-2008 12:41:10.338 [4184]: Named Property (809f) PT_ERROR MAPI_E_NOT_FOUND
08-09-2008 12:41:10.338 [4184]: Named Property (80a6) PT_ERROR MAPI_E_NOT_FOUND
08-09-2008 12:41:10.338 [4184]: Named Property (80a0) PT_ERROR MAPI_E_NOT_FOUND
08-09-2008 12:41:10.338 [4184]: Named Property (809c) PT_BOOLEAN False
08-09-2008 12:41:10.338 [4184]: Named Property (809d) PT_ERROR MAPI_E_NOT_FOUND
08-09-2008 12:41:10.338 [4184]: Named Property (80a4) PT_ERROR MAPI_E_NOT_FOUND
08-09-2008 12:41:10.338 [4184]: Named Property (807a) PT_BOOLEAN True
08-09-2008 12:41:10.338 [4184]: Named Property (80a3) PT_ERROR MAPI_E_NOT_FOUND
08-09-2008 12:41:10.338 [4184]: Named Property (800c) PT_ERROR MAPI_E_NOT_FOUND
08-09-2008 12:41:10.338 [4184]: Named Property (8001) PT_BOOLEAN True
08-09-2008 12:41:10.338 [4184]: ----------------------------------
08-09-2008 12:41:10.338 [4184]: Mapped:
08-09-2008 12:41:10.338 [4184]: Zimbra::Store::ZimbraMAPITable::RestoreMappedRow. table parent folder: Reminders
08-09-2008 12:41:10.338 [4184]: Zimbra::Store::ZimbraMAPITable::RestoreMappedRow. unmapped rows
08-09-2008 12:41:10.338 [4184]: ___________________________________

That same error about MAPI can be found in the Blackberry Agent log as well.

Could that be the problem?

I checked windows\system32 and the mapi32.dll file was 135kb, and I noticed it had a date modified date of 12/10/2002! This was different from the one I had previously. I checked the driver signature and it said it was for Exchange SP3! The mapi32.dll.zco file was 113kb so I renamed the existing mapi32.dll and replaced it with a copy of the mapi32.dll.zco file.

I cannot reboot the box yet to see if this completely resolves things, but as of now I am still getting this error and calendar appointments are not completely synchronizing.

[wagazarm]

Okay well, rebooting the system definitely solved the problem but the error about "MAPI_E_NOT_FOUND" still exists.

[alee]

Originally Posted by wagazarm

Okay well, rebooting the system definitely solved the problem but the error about "MAPI_E_NOT_FOUND" still exists.

that is not an error. it is legit to ask for a property via MAPI w/o it existing.
when scanning the logs...exceptions are the easiest ways to track a potential issue unless it is an RPC exception in the wait set code, that is ok too.

--Tony

[wagazarm]

Thanks Tony. I appreciate the response!