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  #1 (permalink)  
Old 09-03-2008, 04:18 PM
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Default Calendar sync on new activation

When activating a new phone, the current Zimbra calendar is not syncing. Any new appointments added after the activation are syncing fine. Only exsisting appt are not syncing. This is a new issue. The last phone I activated a few weeks ago worked.

We are running ZCS 5.05.
BB professional 4.1.4.15
BES connector 5.0.0 GA 1862
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  #2 (permalink)  
Old 09-03-2008, 04:21 PM
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Posts: 406
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Quote:
Originally Posted by Rick Baker View Post
When activating a new phone, the current Zimbra calendar is not syncing. Any new appointments added after the activation are syncing fine. Only exsisting appt are not syncing. This is a new issue. The last phone I activated a few weeks ago worked.

We are running ZCS 5.05.
BB professional 4.1.4.15
BES connector 5.0.0 GA 1862
is there any way that you can upgrade zcs to 5.0.7 or greater and move to BES BETA 3?
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Old 09-03-2008, 04:27 PM
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I was planning on a move to ZCS 5.07 soon. Can I install the BES Beta three with 5.0.7? If I modify a current appt time and then change it back, the item show ups. Is there a setting for dates that can be modified?
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Old 09-03-2008, 04:42 PM
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Posts: 406
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Quote:
Originally Posted by Rick Baker View Post
I was planning on a move to ZCS 5.07 soon. Can I install the BES Beta three with 5.0.7? If I modify a current appt time and then change it back, the item show ups. Is there a setting for dates that can be modified?
no..you need 5.0.7 to take advantage of some server features.
you might want to try to wipe your device, delete/add the user again and then retry enterprise activation again.

i've seen it not work once but then work again the next time.
if you are still having problems, please zip up all the logs and open a support case.
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Old 09-03-2008, 04:54 PM
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I have already wiped the device and tried again. I will zip the logs and file a support item.
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Old 09-18-2008, 04:18 PM
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I have the same issue, what will we lose if we wipe our BB's?




.
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  #7 (permalink)  
Old 09-18-2008, 04:32 PM
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Posts: 406
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Quote:
Originally Posted by Yookaroo View Post
I have the same issue, what will we lose if we wipe our BB's?




.

check your blackberry device documents about how to wipe, what happens when you wipe and how to back up data that you don't want to lose.
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