[SOLVED] No Calendar Sync on BB

[deepblue]

Originally Posted by alee

can you stop the BES services and then open up outlook on that machine and check if the appts that are not getting synced to the device are visible properly in outlook for the particular users having this problem? what version of BES are you using...more importantly the service pack.

You won't belive it... After wiping the device for the 4th time, stopping and starting all Blackberry Services and rebooting the W2K3 machine, deleting and readding the user to the BES and going through enterprise activation for the 4th or 5th time my calendar entries appeared on the device. And all entries seem to be syncing in both directions...

My BES Version is 4.1.5.26 if this is of any importance :-)

Regards and thanks
Thomas

[alee]

Originally Posted by deepblue

You won't belive it... After wiping the device for the 4th time, stopping and starting all Blackberry Services and rebooting the W2K3 machine, deleting and readding the user to the BES and going through enterprise activation for the 4th or 5th time my calendar entries appeared on the device. And all entries seem to be syncing in both directions...

My BES Version is 4.1.5.26 if this is of any importance :-)

Regards and thanks
Thomas

Its interesting because that is the latest service pack. we are on 4.1.4 so there could be some incompatibility issues but that is very unlikely. I'm thinking that there was some issue with a service that was not started...or services not being started in the right order or some processes still lying around when you restart the services. we do have some issues with the release that you are using that causes you to have to restart the BES controller service every once in a while. We've addressed some of these issues and have some outstanding Microsoft support cases on other issues. These fixes can be seen in the BETA 3 that is coming very soon. We are dotting the Is and crossing the Ts and testing. The next steps would be to update the docs and then ship it.

[deepblue]

Originally Posted by alee

Its interesting because that is the latest service pack. we are on 4.1.4 so there could be some incompatibility issues but that is very unlikely. I'm thinking that there was some issue with a service that was not started...or services not being started in the right order or some processes still lying around when you restart the services. we do have some issues with the release that you are using that causes you to have to restart the BES controller service every once in a while. We've addressed some of these issues and have some outstanding Microsoft support cases on other issues. These fixes can be seen in the BETA 3 that is coming very soon. We are dotting the Is and crossing the Ts and testing. The next steps would be to update the docs and then ship it.

Hi Anthony,

thanks a lot for your help. I will try the upcoming BETA 3 of the BES connector as soon as it arrives.
And I will mark the thread as "solved".

Regards
Thomas

[davidfsmith]

Originally Posted by alee

These fixes can be seen in the BETA 3 that is coming very soon. We are dotting the Is and crossing the Ts and testing. The next steps would be to update the docs and then ship it.

ooooh, almost exciting... ;-)