GAL via BB AddressBook lookup

[jkoyle]

I am still unable to get this working. I have shut down BES and opened both Outlook profiles, updated GAL, etc. Everyone is there now. From Outlook on the BES server I can lookup all the information about my users (address, phone, email, etc).

From the Web interface on the BES server I can lookup/view all contact information in the GAL.

From a BB devices addressbook doing a remote lookup only returns a users email address. For example, searching for user "Mark" returns:
Mark UserA
Mark UserB
Mark UserC

Selecting a specific user only yields the email address, no other information.

Is this functionality supported yet? What can I do to further debug this issue?

Thanks,
John

[davidfsmith]

From taking a quick look at this on my system it looks like the lookup is performed against the BES data and not the GAL as I can get the email address and PIN for a user on the BES but only the email address for anyone else (even if more data for that user exists in the GAL)

[sam]

This could be a bug with ZCB. Please file it in bugzilla and we'll take a look.

[jkoyle]

Thanks David and Sam. Bug 25392 has been created.

John