Page 1 of 2 12 LastLast
Results 1 to 10 of 12

Thread: Sent box

  1. #1
    GertThiel is offline Active Member
    Join Date
    Sep 2005
    Location
    Germany
    Posts
    42
    Rep Power
    9

    Unhappy Sent box

    I think, I prefer "To" over "From" in the Send folder.
    I know, that the sent email are from me.


    - Gert

  2. #2
    rrao is offline Zimbra Employee
    Join Date
    Sep 2005
    Posts
    187
    Rep Power
    9

    Arrow

    Quote Originally Posted by GertThiel
    I think, I prefer "To" over "From" in the Send folder.
    I know, that the sent email are from me.
    Thanks for the post.

    We had a bug(Bug id #298) opened for this long back as a high-priority one and was also fixed in one of the builds couple of months back. Looks like it has reappeared again. I have reopened it so that our developers can take care of it.

    PS: Soon Bugzilla will be open for the community.
    Bugzilla - Wiki - Downloads - Before posting... Search!

  3. #3
    rdargahi is offline Zimbra Employee
    Join Date
    Aug 2005
    Posts
    49
    Rep Power
    9

    Default

    Hi Gert,

    If you are in "conversation mode", then this is the expected behaviour because conversations span folders (I will explain in a second) and because conversations may have multiple participants. In fact we had a big discussion as to whether the column should be "from" or "participants".

    If however, you are in "message mode", then when you are in the sent folder it should show "to", since messages only have a single participant (the from header). You can switch modes from the dropdown in the application panel - this is just below the Zimbra logo. (Note that there is currently a bug in "message mode" that even though the column header states "to", the information presented is the sender - which is obviously broken We will fix this asap)

    As I mentioned, conversations span folders and may have multiple participants. To see what I mean, double click on a conversation with more than one mesage in it. In the subsequent view you will see a folder column which indicates the folder in which each message resides - including messages that you sent as part of the conversation. You can move one or more of the messages to other folders (e.g. via drag and drop) and they will still be a part of the converstation (their value in the folder column will be updated). This is quite powerful, because it lets you organize your messages in anyway you want without losing the context of the conversation. Again keep in mind that the messages that you send are part of the conversation. You may initiate a conversation by being the first one to send a message. But when one or more of the recipients responds, the response will become part of the conversation.
    Last edited by rdargahi; 09-16-2005 at 09:22 AM.

  4. #4
    rrao is offline Zimbra Employee
    Join Date
    Sep 2005
    Posts
    187
    Rep Power
    9

    Arrow

    Quote Originally Posted by rrao
    Thanks for the post.

    We had a bug(Bug id #298) opened for this long back as a high-priority one and was also fixed in one of the builds couple of months back. Looks like it has reappeared again. I have reopened it so that our developers can take care of it.

    PS: Soon Bugzilla will be open for the community.
    Well, apperently, I was incorrect in validating the bug , but the better part is that, the bug remains fixed, infact this bug is even not relavent in conversation view
    Bugzilla - Wiki - Downloads - Before posting... Search!

  5. #5
    GertThiel is offline Active Member
    Join Date
    Sep 2005
    Location
    Germany
    Posts
    42
    Rep Power
    9

    Default Re-open bug #298

    I testes this quickly with the Zimbra Hosted Demo (my install is down).

    I sent a email to one address. The "From" column shows then "Dan Demouser" only instead of the "To" address.

    Sorry, this is a bug, even in conversation view.

    - Gert
    Last edited by GertThiel; 09-16-2005 at 10:59 AM.

  6. #6
    rrao is offline Zimbra Employee
    Join Date
    Sep 2005
    Posts
    187
    Rep Power
    9

    Arrow

    In conversation view, it is supposed to show 'From'_Header and From_Addresses itself - because you are viewing *conversation*.

    However if you are viewing the message(by message view) then it should show the To_header and To_EmailAddres(this is broken and there is a saperate bug for this as)
    Bugzilla - Wiki - Downloads - Before posting... Search!

  7. #7
    GertThiel is offline Active Member
    Join Date
    Sep 2005
    Location
    Germany
    Posts
    42
    Rep Power
    9

    Default

    Quote Originally Posted by rrao
    In conversation view, it is supposed to show 'From'_Header and From_Addresses itself - because you are viewing *conversation*.
    In the "Sent" folder?

    - Gert

  8. #8
    rrao is offline Zimbra Employee
    Join Date
    Sep 2005
    Posts
    187
    Rep Power
    9

    Arrow

    Quote Originally Posted by GertThiel
    In the "Sent" folder?

    - Gert
    Yes, in "Sent" folder.
    Bugzilla - Wiki - Downloads - Before posting... Search!

  9. #9
    GertThiel is offline Active Member
    Join Date
    Sep 2005
    Location
    Germany
    Posts
    42
    Rep Power
    9

    Default Please use "participants"

    Please use "Participants" for the header of the column now called "From" in the conversation view.

    You're scrambling my mind.

    You should not use "From" in conversation view and "From" in message view, if these two columns show mean/something different.

    Respect the trained associations and expectations of your users, who used traditional MUAs.

    In "Sent" folders I use always use a "To" column for a good reason: To distinguish the email there in. Just start a new Zimbra Hosted Demo session and wittness the chaos in the "Sent" folder.

    - Gert

  10. #10
    KevinH's Avatar
    KevinH is offline Expert Member
    Join Date
    Aug 2005
    Location
    San Mateo, CA
    Posts
    4,789
    Rep Power
    18

    Default

    Thanks for the feedback. We'll revist this disscussion.

Page 1 of 2 12 LastLast

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. zmgengraphs makes my debian etch box freeze.
    By jun in forum Administrators
    Replies: 2
    Last Post: 05-16-2007, 08:52 AM
  2. Replies: 2
    Last Post: 05-10-2007, 05:45 PM
  3. Bulletin Box
    By ahmadyasir in forum Administrators
    Replies: 2
    Last Post: 05-10-2007, 07:37 AM
  4. Restore to a new(different) server
    By phxmark in forum Administrators
    Replies: 4
    Last Post: 12-05-2006, 11:13 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •