hey I am facing a simliar problem except that after performing the steps my MTA is still down. here is the log from ~/log/zimbra.log
2005-12-22 12:51:12,291 INFO [main] [] soap - Servlet SoapServlet starting up
2005-12-22 12:51:12,331 INFO [main] [] soap - Adding service AccountService to SoapServlet
2005-12-22 12:51:12,413 INFO [main] [] soap - Adding service MailService to SoapServlet
2005-12-22 12:51:12,563 INFO [main] [] soap - Adding service IMService to SoapServlet
2005-12-22 12:51:12,572 INFO [main] [] misc - version=3.0.0_M3_305.CentOS4 release=20051220122228 builddate=20051220-1222 buildhost=linux130
2005-12-22 12:51:12,587 INFO [main] [] misc - LANG environment is set to: en_US.UTF-8
2005-12-22 12:51:12,680 INFO [main] [] DbPool - Setting mysql connector property: maxActive=10
2005-12-22 12:51:12,680 INFO [main] [] misc - Setting mysql connection pool size to 10
2005-12-22 12:51:13,342 INFO [main] [] extensions - Loading extensions from /opt/zimbra/lib/ext
2005-12-22 12:51:13,351 INFO [main] [] extensions - extension com.zimbra.clam.ClamScanner found in /opt/zimbra/lib/ext/clamscanner/clamscanner.jar
2005-12-22 12:51:13,351 INFO [main] [] extensions - Initializing extensions
2005-12-22 12:51:13,361 INFO [main] [] ClamScanner - attachment scan is disabled
2005-12-22 12:51:13,361 INFO [main] [] extensions - Initialized extension clamscanner:
com.zimbra.clam.ClamScanner@com.zimb...tensio n.ZimbraExtensionClassLoader@1867df9
2005-12-22 12:51:13,432 INFO [main] [] misc - Redolog provider name not specified. Using default com.zimbra.cs.redolog.DefaultRedoLogProvider
2005-12-22 12:51:13,466 INFO [IndexWritersSweeper] [] MailboxIndex - IndexWritersSweeper thread starting
2005-12-22 12:51:13,491 INFO [main] [] RedoLogManager - Starting pre-startup crash recovery
2005-12-22 12:51:13,519 INFO [main] [] RedoPlayer - No uncommitted transactions to redo
2005-12-22 12:51:13,531 INFO [main] [] RedoLogManager - Finished pre-startup crash recovery
2005-12-22 12:51:13,673 INFO [LmtpServer] [] TcpServer/7025 - starting accept loop
2005-12-22 12:51:13,675 INFO [Pop3Server] [] TcpServer/110 - starting accept loop
2005-12-22 12:51:13,701 INFO [Pop3Server] [] TcpServer/995 - starting accept loop
2005-12-22 12:51:13,805 WARN [main] [] misc - LC.get(debug_ozimap_enable) was null, returning empty string
2005-12-22 12:51:13,807 INFO [ImapServer] [] TcpServer/143 - starting accept loop
2005-12-22 12:51:13,813 INFO [ImapSSLServer] [] TcpServer/993 - starting accept loop
2005-12-22 12:51:13,814 INFO [main] [] soap - Servlet AdminServlet starting up
2005-12-22 12:51:14,034 INFO [main] [] soap - Adding service AdminService to AdminServlet
2005-12-22 12:51:14,058 INFO [main] [] soap - Adding service AccountService to AdminServlet
2005-12-22 12:51:14,058 INFO [main] [] soap - Adding service MailService to AdminServlet
2005-12-22 12:51:14,058 INFO [main] [] soap - Adding service IMService to AdminServlet
2005-12-22 12:51:14,207 INFO [main] [] ContentServlet - Servlet ContentServlet starting up
2005-12-22 12:51:14,211 INFO [main] [] PublicICalServlet - Servlet PublicICalServlet starting up
2005-12-22 12:51:14,237 INFO [main] [] mailbox - Servlet UserServlet starting up
2005-12-22 12:51:14,246 INFO [main] [] FileUploadServlet - Servlet FileUploadServlet starting up
2005-12-22 12:51:14,251 INFO [main] [] StatsImageServlet - Servlet StatsImageServlet starting up
2005-12-22 12:53:24,263 INFO [main] [] StatsImageServlet - Servlet StatsImageServlet shutting down
2005-12-22 12:53:24,264 INFO [main] [] ContentServlet - Servlet ContentServlet shutting down
2005-12-22 12:53:24,264 INFO [main] [] soap - Servlet AdminServlet shutting down
2005-12-22 12:53:24,264 INFO [main] [] TcpServer/7025 - LmtpServer initiating shutdown
2005-12-22 12:53:24,280 INFO [LmtpServer] [] TcpServer/7025 - finished accept loop
2005-12-22 12:53:24,515 INFO [main] [] TcpServer/7025 - LmtpServer shutting down idle thread pool
2005-12-22 12:53:24,515 INFO [main] [] TcpServer/110 - Pop3Server initiating shutdown
2005-12-22 12:53:24,516 INFO [Pop3Server] [] TcpServer/110 - finished accept loop
2005-12-22 12:53:24,516 INFO [main] [] TcpServer/110 - Pop3Server shutting down idle thread pool
2005-12-22 12:53:24,516 INFO [main] [] TcpServer/995 - Pop3Server initiating shutdown
2005-12-22 12:53:24,516 INFO [Pop3Server] [] TcpServer/995 - finished accept loop
2005-12-22 12:53:24,517 INFO [main] [] TcpServer/995 - Pop3Server shutting down idle thread pool
2005-12-22 12:53:24,517 INFO [main] [] TcpServer/143 - ImapServer initiating shutdown
2005-12-22 12:53:24,517 INFO [ImapServer] [] TcpServer/143 - finished accept loop
2005-12-22 12:53:24,517 INFO [main] [] TcpServer/143 - ImapServer shutting down idle thread pool
2005-12-22 12:53:24,517 INFO [main] [] TcpServer/993 - ImapSSLServer initiating shutdown
2005-12-22 12:53:24,518 INFO [ImapSSLServer] [] TcpServer/993 - finished accept loop
2005-12-22 12:53:24,518 INFO [main] [] TcpServer/993 - ImapSSLServer shutting down idle thread pool
2005-12-22 12:53:24,551 INFO [main] [] SessionCache - shutdown: clearing SessionCache
2005-12-22 12:53:24,552 INFO [IndexWritersSweeper] [] MailboxIndex - IndexWritersSweeper thread exiting
2005-12-22 12:53:24,552 INFO [main] [] MailboxIndex - Flushing all open index writers
2005-12-22 12:53:24,586 INFO [Thread-165] [] im - Executing IMEvent: com.zimbra.cs.im.IMNullEvent@5e7020
2005-12-22 12:53:24,601 INFO [main] [] RedoLogManager - Logged: 0 items, 0.0ms/item
2005-12-22 12:53:24,607 INFO [main] [] extensions - Destroying extensions
2005-12-22 12:53:24,665 INFO [main] [] extensions - Destroyed extension clamscanner:
com.zimbra.clam.ClamScanner@com.zimb...tensio n.ZimbraExtensionClassLoader@1867df9
2005-12-22 12:53:24,667 INFO [main] [] PublicICalServlet - Servlet PublicICalServlet shutting down
2005-12-22 12:53:24,668 INFO [main] [] mailbox - Servlet UserServlet shutting down
2005-12-22 12:53:24,669 INFO [main] [] soap - Servlet SoapServlet shutting down
2005-12-22 12:53:24,669 INFO [main] [] FileUploadServlet - Servlet FileUploadServlet shutting down
it doesn't really tell me what is wrong.
zmcontrol status returns:
antispam Stopped
antivirus Running
ldap Running
logger Running
mailbox Running
mta Stopped
snmp Running
spell Running
where else should I look ?
Thanks !