POP3 error, loading from gmail

[russlevy]

I am trying to migrate from Google Accounts to Zimbra. I have set up a POP3 aggregator from my gmail account, and it receives 403 messages, and then gives me the following error:

Pop account Gmail2 failed.
system failure: null

The system error didn't seem too helpful, so I found some more information in mailbox.log and pasted it below. Any advice?

Here is what I got from mailbox.log
----
2007-03-01 13:15:30,109 INFO [Thread-190] [] mailbox - Importing POP3 messages from DataSource: { id=24014012-26fc-4348-a28d-e143b5703342, type=pop3, isEnabled=true, name=Gmail 2, host=pop.gmail.com, port=995, connectionType=ssl, username=russell@rentmagic.ca, folderId=1371 }
2007-03-01 13:15:34,449 WARN [Thread-190] [] mailbox - Import from DataSource: { id=24014012-26fc-4348-a28d-e143b5703342, type=pop3, isEnabled=true, name=Gmail 2, host=pop.gmail.com, port=995, connectionType=ssl, username=russell@rentmagic.ca, folderId=1371 } failed
com.zimbra.common.service.ServiceException: system failure: null
at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:175)
at com.zimbra.cs.mailbox.Pop3Import.importData(Pop3Im port.java:108)
at com.zimbra.cs.mailbox.DataSourceManager.importData (DataSourceManager.java:145)
at com.zimbra.cs.service.mail.ImportData$Pop3Client.r un(ImportData.java:78)
at java.lang.Thread.run(Thread.java:595)
Caused by: javax.mail.MessageRemovedException
at com.sun.mail.pop3.POP3Message.getContentStream(POP 3Message.java:119)
at com.sun.mail.pop3.POP3Message.loadHeaders(POP3Mess age.java:437)
at com.sun.mail.pop3.POP3Message.getHeader(POP3Messag e.java:256)
at javax.mail.internet.MimeMessage.getSentDate(MimeMe ssage.java:793)
at com.zimbra.cs.mailbox.Pop3Import.fetchMessages(Pop 3Import.java:201)
at com.zimbra.cs.mailbox.Pop3Import.importData(Pop3Im port.java:106)
... 3 more

[bburtin]

Thanks for letting us know about the error reporting bug. We should definitely be logging something more useful than "null" when the exception has no message. I'll fix that.

As far as the actual problem, is something making changes to your GMail account while the POP3 import is running? That's the only thing I can think of when I see "MessageRemovedException".

[russlevy]

Originally Posted by bburtin

Thanks for letting us know about the error reporting bug. We should definitely be logging something more useful than "null" when the exception has no message. I'll fix that.

As far as the actual problem, is something making changes to your GMail account while the POP3 import is running? That's the only thing I can think of when I see "MessageRemovedException".

I don't think I was making changes. It's dealing with messages from 8 months ago (from Google Apps), and I am not touching those.

[bburtin]

Probably a longshot, but I notice the data source is called "Gmail 2". Is there a "Gmail 1"? Any chance that you have another data source defined which is importing from the same account at the same time?

[russlevy]

I played around abit on the server, and it seems to be working now. I am running Debian for Zimbra, and I apt-get'd webmin and webmin-fetchmail, and tested it out using that (using the script from contrib), and it worked.

The downside to that method was it didn't keep the dates from the e-mails. However, now the pop aggregator in Zimbra seems to be working.

[bin2hex]

 2007-03-19 20:34:55,802 INFO  [Thread-298] [] mailbox - Importing POP3 messages from DataSource: { id=d42a0ccd-d3b5-422c-804a-8b4b3068c66f, type=pop3, isEnabled=true, name=Yahoo, host=pop.mail.yahoo.co.uk, port=110, connectionType=cleartext, username=xxxxxxxx, folderId=928 }
2007-03-19 20:35:01,179 WARN  [Thread-298] [] mailbox - Import from DataSource: { id=d42a0ccd-d3b5-422c-804a-8b4b3068c66f, type=pop3, isEnabled=true, name=Yahoo, host=pop.mail.yahoo.co.uk, port=110, connectionType=cleartext, username=xxxxxxxx, folderId=928 } failed
com.zimbra.common.service.ServiceException: system failure: null
        at com.zimbra.common.service.ServiceException.FAILURE(ServiceException.java:175)
        at com.zimbra.cs.mailbox.Pop3Import.importData(Pop3Import.java:108)
        at com.zimbra.cs.mailbox.DataSourceManager.importData(DataSourceManager.java:145)
        at com.zimbra.cs.service.mail.ImportData$Pop3Client.run(ImportData.java:78)
        at java.lang.Thread.run(Thread.java:595)
Caused by: javax.mail.MessageRemovedException
        at com.sun.mail.pop3.POP3Message.getContentStream(POP3Message.java:137)
        at com.sun.mail.pop3.POP3Message.loadHeaders(POP3Message.java:456)
        at com.sun.mail.pop3.POP3Message.getHeader(POP3Message.java:275)
        at javax.mail.internet.MimeMessage.getSentDate(MimeMessage.java:812)
        at com.zimbra.cs.mailbox.Pop3Import.fetchMessages(Pop3Import.java:201)
        at com.zimbra.cs.mailbox.Pop3Import.importData(Pop3Import.java:106)
        ... 3 more

I have just installed the latest version and Im trying to import my yahoo emails - Ive got nearly 8000 of the downloaded (with the odd error) but now I get an error every time I sync

It still seems to download the messages :-/

[bburtin]

I took another look at the code. From what I can tell, MessageRemovedException is thrown when someone moves or deletes a message while the POP3 import is running. I've filed a bug for this issue:

http://bugzilla.zimbra.com/show_bug.cgi?id=15438

In the meantime, the only thing I can suggest is to make sure you're not reading your Yahoo mail via their web UI while the import is running.

[bin2hex]

In the meantime, the only thing I can suggest is to make sure you're not reading your Yahoo mail via their web UI while the import is running.

Yes its quite possible I had yahoo open in another window

I will gave your suggestion a try

Thanks