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Thread: Help: Reply/Forward Buttons do not work

  1. #1
    cybersagi is offline Junior Member
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    Default Help: Reply/Forward Buttons do not work

    I have recently installed the ZCS 4.5 version.

    On testing the user accounts using the browsers, i have noticed that both the Reply and Forward buttons do not work.

    I have noticed that the Compose message and Forward as attachment works, its just that when i click on Reply / Forward button nothing happens.

    I checked the error console in firefox browser and noticed that whenever i click Reply button the following error is displayed: "rule has no properties - http://server/zimbra/js/Ajax_all.js.zqz?v=070201185752 Line: 5751"

    Would appreciate if anyone can guide me in resolving this issue.

    Thanks
    Sagi

  2. #2
    cybersagi is offline Junior Member
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    Exclamation Error: "mediumName" is null or not an object

    This is the error that i get when i click on Reply button:

    Error: "mediumName: is null or not an object

    I experience the same issue in both IE7.0 and Firefox 2.0

    Thanks
    Sagi



    I have recently installed the ZCS 4.5 version.

    On testing the user accounts using the browsers, i have noticed that both the Reply and Forward buttons do not work.

    I have noticed that the Compose message and Forward as attachment works, its just that when i click on Reply / Forward button nothing happens.

    I checked the error console in firefox browser and noticed that whenever i click Reply button the following error is displayed: "rule has no properties - http://server/zimbra/js/Ajax_all.js.zqz?v=070201185752 Line: 5751"

    Would appreciate if anyone can guide me in resolving this issue.

    Thanks
    Sagi

  3. #3
    JHill is offline Active Member
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    Default

    Install the MS timezone patch:
    http://support.microsoft.com/kb/928388

    It resolved the issue for our users that were experiencing the same issues.

  4. #4
    cybersagi is offline Junior Member
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    Thumbs up It Worked

    JHill,

    Thanks for the suggestion, it worked.

    We need to install this patch in all windows clients who are accessing Zimbra Webmail.

    Regards
    Sagi

  5. #5
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    jholder is offline Former Zimbran
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    Thanks JHill for that.

    I'm going to stick this for easy location by other inquiring users.

  6. #6
    jdell is offline Project Contributor
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    Quote Originally Posted by wannabetenor View Post
    Thanks JHill for that.

    I'm going to stick this for easy location by other inquiring users.
    This is exactly what I was experiencing and that i described here 4.5.1 upgrade caution about timezone stuff

  7. #7
    jholder's Avatar
    jholder is offline Former Zimbran
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    Yup.
    Got some pretty great users.

  8. #8
    JHill is offline Active Member
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