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Thread: External Account Failure after domain transfer

  1. #1
    sadonanet is offline New Member
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    Angry External Account Failure after domain transfer

    Hi guys , I have a problem with a Zimbra server 8.0.2_GA_5569 (build 20,121,210,115,059 )
    Everything worked until the transfer of the domain ( www.xxx.com ) on the new server.
    Since the e-mail management was transferred to the new server , the (POP3 connector) stopped working and gives me the following error:

    system failure: Unable to connect to POP3 server: LdapDataSource{id=6fa3434d-1b89-40f3-bf53-137ad47e3e74, type=pop3, enabled=true, name=info@xxx.com, host=mail.xxx.com, port=110, connectionType=cleartext, username=info@xxx.com, folderId=2}, java.security.cert.CertificateException: d2:CN15:Parallels Panel1:O9:Parallels2:OU15:Parallels Panel6:accept4:true5:alias31:mail.xxx.com:4DBACCB8 4:fromi1304087736000e4:host22:mail.xxx.com3:icn15: Parallels Panel2:io9:Parallels3:iou15:Parallels Panel3:md532:CE9F5926CF4E3A5937ED3854337BB14D8:mis match5:false1:s8:4DBACCB84:sha140BF9B4F78F43F1B84BA3435B8B47BF30C2F6B2DF2:toi133562 3736000ee, d2:CN15:Parallels Panel1:O9:Parallels2:OU15:Parallels Panel6:accept4:true5:alias31:mail.xxx.com:4DBACCB8 4:fromi1304087736000e4:host22:mail.xxx.com3:icn15: Parallels Panel2:io9:Parallels3:iou15:Parallels Panel3:md532:CE9F5926CF4E3A5937ED3854337BB14D8:mis match5:false1:s8:4DBACCB84:sha140BF9B4F78F43F1B84BA3435B8B47BF30C2F6B2DF2:toi133562 3736000ee

    login credentials are correct .. I also tried to delete the account and recreate it but the error is always the same ... have an idea of ​​how to solve?

    Thanks to all of the aid

  2. #2
    phoenix is online now Zimbra Consultant & Moderator
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    Quote Originally Posted by sadonanet View Post
    I have a problem with a Zimbra server 8.0.2_GA_5569 (build 20,121,210,115,059 )
    You should upgrade your server immediately: Critical Security Vulnerability Addressed in 7.2.6/8.0.6 Maintenance Releases

    Quote Originally Posted by sadonanet View Post
    Everything worked until the transfer of the domain ( www.xxx.com ) on the new server.
    What do you mean by "transfer", how did you do this?

    Quote Originally Posted by sadonanet View Post
    Since the e-mail management was transferred to the new server
    What do you mean by email management was transferred"?

    Quote Originally Posted by sadonanet View Post
    Isystem failure: Unable to connect to POP3 server: LdapDataSource{id=6fa3434d-1b89-40f3-bf53-137ad47e3e74, type=pop3, enabled=true, name=info@xxx.com, host=mail.xxx.com, port=110, connectionType=cleartext, username=info@xxx.com, folderId=2}, java.security.cert.CertificateException: d2:CN15:Parallels
    It would appear you have a certificate problem, di you look at any of the forum threads on the topic?
    Last edited by phoenix; 02-03-2014 at 07:29 AM.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    sadonanet is offline New Member
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    What do you mean by "transfer", how did you do this?

    ... transfer domain name from the management under one registrar to another registrar.

    What do you mean by email management was transferred"?

    ... first mail server was under register.it (pkesk 10.3.2 Windows), now is under Aruba (Plesk 10.4.4 Ubuntu)

    The big problem is that i don't have zimbra admin password.... so if now there is a certificate problem.. I HAVE A BIG PROBLEM

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