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Thread: Organise most used email folders as favourites

  1. #1
    yesmaybe is offline Intermediate Member
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    Default Organise most used email folders as favourites

    I posted this in zimlets but with no replies think maybe this forum is going to receive a (better) response... sorry admin if you want to delete one. I presumed this would be quite a common request.

    Hi,

    I am migrating from Outlook 2007 to Zimbra and have certain email folders, sub folders, and shared inboxes in my email folders/

    I am hoping at the top my sidebar (above folders searchs, tags, zimlets), I can have another tab for favourites for my most used email folders. In fact, just as you can on Outlook.

    I have searched the zimlet gallery and on google but haven't found anything that does this, and clues?

    Andy

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    yesmaybe is offline Intermediate Member
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    I am surprised this hasn't received any replies, I expected the use of favorite folders to be quite a popular thing, especially for those who have used them so much previously on Outlook.

    I have found an inbetween method of doing this, by renaming most used folders preceded with a dot. so .important etc Hopefully it's a use to somebody, if no one else can offer a more practical 'favourite' way of doing it..

    zimbra.folders.jpg

  3. #3
    phoenix is online now Zimbra Consultant & Moderator
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    Quote Originally Posted by yesmaybe View Post
    I am surprised this hasn't received any replies, I expected the use of favorite folders to be quite a popular thing, especially for those who have used them so much previously on Outlook.
    Why would you expect them to be popular? Zimbra isn't Outlook, if you want access to specific mail why don't you use a Saves Search for that user's email?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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    yesmaybe is offline Intermediate Member
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    It is of course a personal thing, but the way our office uses the favourites, not just on Outlook but also Excel (which remembers often recently opened files) and Access where you have a favourite bar.

    Using saved searches is certainly something I will try out. But it is not just about finding emails through search, but also for filing the most common replies in their correct folder without having to rename the folder to something close to A in the alphabet. For example 'PayPal', we receive x amount of PayPal notification emails every day, once processed we store them in PayPal, currently this folder is way down the list meaning scrolling down, whereas if it was called Accounts, it would be near the top. Or better still called PayPal, but in the 'favourites' section at the top so easy to access.

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    phoenix is online now Zimbra Consultant & Moderator
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    It doesn't matter which folder an email is filed is, if you have your default search string set to "in:inbox or is:unread" you will see all the unread email in your account. I'd suggest that the search function would do what you need, I'm not even convinced that you need anything filed in separate folders if you used saved searches.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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    yesmaybe is offline Intermediate Member
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    Quote Originally Posted by phoenix View Post
    It doesn't matter which folder an email is filed is, if you have your default search string set to "in:inbox or is:unread" you will see all the unread email in your account. I'd suggest that the search function would do what you need, I'm not even convinced that you need anything filed in separate folders if you used saved searches.
    I see where you are coming from, thanks for the input. It is of course a different way of using the system. I am not sure where you put messages once they are dealt with? As there is no archive function (as on gmail). And we use shared inboxes, so we put files in different folders for other people to act on.

    Please tell me, how can I set up default search string? For example, I would like to have 'include shared folders' ticked as default. If I save a search, there is no way to look at the parameters of that search in the future? I used and saved a search yesterday, but today the search yields 0 results. As I have to first go to the normal search box and click 'shared folders' on. I would expect my saved search to save these search parameters.

    Isn't performing a search on every item going to use more resources than having all emails filed in relevant folders? Indeed loading a saved search folder is taking longer than loading the equivalent folder, and that is only with a dozen emails and 300mb of server space used. What will happen when that is a couple of GB of email...

    Thanks,
    Andy

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    yesmaybe is offline Intermediate Member
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    Quote Originally Posted by phoenix View Post
    It doesn't matter which folder an email is filed is, if you have your default search string set to "in:inbox or is:unread" you will see all the unread email in your account. I'd suggest that the search function would do what you need, I'm not even convinced that you need anything filed in separate folders if you used saved searches.
    How would you file/store emails from new customers, so that they come in up search and are easily discoverable and stored?

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