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Thread: Outlook connector

  1. #1
    tdi's Avatar
    tdi
    tdi is offline Active Member
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    Default Outlook connector

    Is there any reason that outlook connector truncates emails? For example:

    Email with two attachements: 100kb and 6MB, outlook shows message that is 35KB size and with no attachements.

    What can I do about it?

  2. #2
    vshah is offline Loyal Member
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    Well, it shouldn't do that -- I've had the Outlook Connector deliver emails with multiple attachments of size over 5M each.
    If you have the original email msg, you should put in a support case along with the email.

  3. #3
    tdi's Avatar
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    it happens mostly when connecting from remote network, maybe when timeout occurs, andonly the part is downloaded.

  4. #4
    phoenix is online now Zimbra Consultant & Moderator
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    Which version of the connector?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  5. #5
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    this user still uses 4.0.2

  6. #6
    phoenix is online now Zimbra Consultant & Moderator
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    I'd get them to upgrade to the latest connector. You may want them to use the 4.0.4 connector or wait for the 4.0.5 release. Is there nothing in bugzilla about this, it seems familiar to me.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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