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Thread: Auto Logout Timeout?

  1. #1
    bhwong is offline Elite Member
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    Default Auto Logout Timeout?

    Some users feedback that their webmail get logout automatically everyday. Where can we control this auto logout / timeout setting?

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    soxfan is offline Moderator
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    In the Zimbra Admin Console under Class of Service --> Advanced there is "Timeout Policy" section and this same section exists at the user level, also under Advanced options.

  3. #3
    bhwong is offline Elite Member
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    Quote Originally Posted by soxfan View Post
    In the Zimbra Admin Console under Class of Service --> Advanced there is "Timeout Policy" section and this same section exists at the user level, also under Advanced options.
    Thanks! I notice this setting too, but since everyone has the same setting, it's quite puzzling that auto logout only happen to some users.

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    soxfan is offline Moderator
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    Those are the only timeout policy settings that I am aware of. Could it be something on the users' PC's that is causing the issue, like a screen-save / power setting that is turning off the network or something like that? Also, maybe try changing the timeout policy on these user accounts, even if it is the same as the other users, just to force the setting to take.

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