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Thread: conversation span feature if subject is changed: manual-reintegration

  1. #1
    john99 is offline Advanced Member
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    Default conversation span feature if subject is changed: manual-reintegration

    Hello,

    some of our "mail-partners" do always remove/change the subjet of our mails.

    1.
    Are such mails still part of that "conversation"?

    2.
    If not, how can such "out_of_conversation-mails" made manually part of the conversation?


    Thank's a lot for your tips,

    John

  2. #2
    phoenix is online now Zimbra Consultant & Moderator
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    There's an RFE in bugzilla for 'merging' conversations, search for it and vote on it.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    john99 is offline Advanced Member
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    Hi Bill,

    sorry, but I am unable to find a RFE/bug with the string "merging".
    Am I doing something wrong?

    Thank's a lot!

    John

  4. #4
    phoenix is online now Zimbra Consultant & Moderator
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    Sorry, I should have said 'merge', it's bug 451.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  5. #5
    john99 is offline Advanced Member
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    ok, i did read RFC 451, but I do not compleatly understand it..


    Sometimes recipients do erase the mailbody and change the subject :-(

    My question:
    Are such returned/answered mails still part of the conversation?
    Or is RFC 451 required that such a mail could be re-integrated to the
    conversation-span?


    Thank for your feedback!

    John
    Last edited by john99; 05-31-2007 at 12:36 AM. Reason: spelling error

  6. #6
    phoenix is online now Zimbra Consultant & Moderator
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    If somebody changes the subject then it's not likely to be part of the same thread. The RFE 451 is meant to give the ability for a user to add other posts to a thread or split a thread into 'parts'. That bug isn't likely to be a high priority as there's only 6 votes for it.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  7. #7
    john99 is offline Advanced Member
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    Thank's Phoenix for the feedback! Unfortunately that is exactly too often the case!!

    Does that mean, if users do delete the mailbody/content the mails will be
    part of the same conversation span?

    Thank's!

    John

  8. #8
    mmorse's Avatar
    mmorse is offline Moderator
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    The goal: Regardless of mail body or subject lines-to merge two emails into one conversation/thread (or split convos/threads) using the web client.

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