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Thread: Two accounts !

  1. #1
    MikeStewart's Avatar
    MikeStewart is offline Active Member
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    Default Two accounts !

    Hi,

    I have 2 email accounts on our Zimbra server, opened as 2 tabs in Firefox and this seems to be causing a problem when I try to send attachments :-(

    Sending attachments works OK if I close 1 account. Is there any way around this ?

    TIA

    Mike

    Error message given is:-

    msg - upload not found: a4408e47-0b67-413e-b01a-237e534567ce:d3bd9463-72c4-42ca-ba89-261dc882b34b
    com.zimbra.cs.mailbox.MailServiceException: upload not found: a4408e47-0b67-413e-b01a-237e534567ce:d3bd9463-72c4-42ca-ba89-261dc882b34b
    at com.zimbra.cs.mailbox.MailServiceException.NO_SUCH _UPLOAD(MailServiceException.java:198)
    at com.zimbra.cs.service.FileUploadServlet.fetchUploa d(FileUploadServlet.java:170)
    at com.zimbra.cs.service.mail.ParseMimeMessage.attach Uploads(ParseMimeMessage.java:492)
    at com.zimbra.cs.service.mail.ParseMimeMessage.parseM imeMsgSoap(ParseMimeMessage.java:286)
    at com.zimbra.cs.service.mail.ParseMimeMessage.parseM imeMsgSoap(ParseMimeMessage.java:174)
    at com.zimbra.cs.service.mail.SendMsg.handle(SendMsg. java:94)
    at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:261)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:162)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:84)
    at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:223)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:709)
    at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:173)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:802)
    at org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(ApplicationFilterChain.java:252)
    at org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterChain.java:173)
    at org.apache.catalina.core.StandardWrapperValve.invo ke(StandardWrapperValve.java:213)
    at org.apache.catalina.core.StandardContextValve.invo ke(StandardContextValve.java:178)
    at org.apache.catalina.core.StandardHostValve.invoke( StandardHostValve.java:126)
    at org.apache.catalina.valves.ErrorReportValve.invoke (ErrorReportValve.java:105)
    at org.apache.catalina.core.StandardEngineValve.invok e(StandardEngineValve.java:107)
    at org.apache.catalina.valves.AccessLogValve.invoke(A ccessLogValve.java:541)
    at org.apache.catalina.connector.CoyoteAdapter.servic e(CoyoteAdapter.java:148)
    at org.apache.coyote.http11.Http11Processor.process(H ttp11Processor.java:869)
    at org.apache.coyote.http11.Http11BaseProtocol$Http11 ConnectionHandler.processConnection(Http11BaseProt ocol.java:667)
    at org.apache.tomcat.util.net.PoolTcpEndpoint.process Socket(PoolTcpEndpoint.java:527)
    at org.apache.tomcat.util.net.LeaderFollowerWorkerThr ead.runIt(LeaderFollowerWorkerThread.java:80)
    at org.apache.tomcat.util.threads.ThreadPool$ControlR unnable.run(ThreadPool.java:684)
    at java.lang.Thread.run(Thread.java:595)

    code - mail.NO_SUCH_UPLOAD
    method - ZmCsfeCommand.prototype.invoke
    detail - soap:Sender
    data - [object Object]

  2. #2
    Klug's Avatar
    Klug is offline Moderator
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    Default

    It sounds even strange to me that you can access two different Zimbra accounts from two tabs in the same Firefox...

    Session is handled globaly in the browser, not tab by tab iirc.

  3. #3
    MikeStewart's Avatar
    MikeStewart is offline Active Member
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    Default

    Thanks,

    when I open the 2nd firefox tab and connect to the server it automatically logs me in as the same user as the 1st tab. I then log out and back in as the different user. Everything else seems to work OK, just not attachments.

    I'll try using 2 separate instances of firefox... that might get me around it.

    ATB

    Mike

  4. #4
    dlochart is offline Advanced Member
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    Default

    In my experience it does not, especially pre 2.0 versions. I usually run 1 FireFox and one Konquorer when I have to do something. If running on linux you can open your X session and let other users run X apps thus you may be able to get around it if you have multiple people running Firefox on your desktop.

  5. #5
    martinfst is offline Intermediate Member
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    Exclamation Two instances of a browser is a bad idea

    Running two instances of a browser pointing to the same application is in general a bad idea. This is not specific for Zimbra but any session based application (so in general everything you have to login to) takes the shared information of the browser, thus mixing the two tab's or apps.

    For Windows based systems I know for sure session information is shared even between multiple instances of your browser. That is of course when running the same browser. The only way to prevent that is to open different browsers. Otherwise: close the previous session and open a new one with different credentials.

  6. #6
    MikeStewart's Avatar
    MikeStewart is offline Active Member
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    Default

    Thanks all,

    I've just downloaded and installed Netscape 8.1.2 and using that as my alternative browser. Seems to be going OK now :-)

    Mike

  7. #7
    bobby is offline Zimbra Employee
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    viewing multiple mailboxes in the same browser will be possible through mailbox delegation:
    Bug 9396 - Delegated Mailbox/Mail Folders in web client (currently targeted for Franklin)

  8. #8
    MikeStewart's Avatar
    MikeStewart is offline Active Member
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    Smile

    That will make things a lot easier for me, and a couple of my colleagues, as we need to monitor a "Support" email account as well as our personal accounts.

    Thanks Bobby

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