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Thread: SecureEmail._signMessage

  1. #1
    rageph2012 is offline Beginner Member
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    Default SecureEmail._signMessage

    We're using ZCS 7.2 I believe, with S/MIME. However, I'm getting the following error when trying to send a signed message via the web interface:

    method: SecureEmail._signMessage
    msg: We're sorry an error occured in connection with secure email. Sometimes it works in another browser.
    code: mail.SEND_FAILURE
    detail: { "error": { "message": "NSSCryptoHelper returned 255: ERROR: nss/ZmNSSCore.c:630: -8180,0 (11: Resource temporarily unavailable)", "cause": null, "desc": "SMIMEException(\"null\", \"NSSCryptoHelper returned 255: ERROR: nss/ZmNSSCore.c:630: -8180,0 (11: Resource temporarily unavailable)\")", "classname": "com.zimbra.smime.util.SMIMEException", "log": [ "com.zimbra.smime.cms.CryptoUtil.invoke(CryptoUtil .java:263)", "com.zimbra.smime.cms.CryptoUtil.sign(CryptoUtil.j ava:281)", "com.zimbra.smime.actions.EncodeAction.getData(Enc odeAction.java:128)", "com.zimbra.smime.actions.AbstractAction.run(Abstr actAction.java:137)", "com.zimbra.smime.actions.AbstractAction.run(Abstr actAction.java:52)", "java.security.AccessController.doPrivileged(Nativ e Method)", "com.zimbra.smime.applet.SMIMEApplet.handleRequest (SMIMEApplet.java:188)", "sun.reflect.NativeMethodAccessorImpl.invoke0(Nati ve Method)", "sun.reflect.NativeMethodAccessorImpl.invoke(Nativ eMethodAccessorImpl.java:39)", "sun.reflect.DelegatingMethodAccessorImpl.invoke(D elegatingMethodAccessorImpl.java:25)", "java.lang.reflect.Method.invoke(Method.java:597)" , "sun.plugin.javascript.JSInvoke.invoke(JSInvoke.ja va:20)", "sun.reflect.NativeMethodAccessorImpl.invoke0(Nati ve Method)", "sun.reflect.NativeMethodAccessorImpl.invoke(Nativ eMethodAccessorImpl.java:39)", "sun.reflect.DelegatingMethodAccessorImpl.invoke(D elegatingMethodAccessorImpl.java:25)", "java.lang.reflect.Method.invoke(Method.java:597)" , "sun.plugin.javascript.JSClassLoader.invoke(JSClas sLoader.java:72)", "sun.plugin2.liveconnect.JavaClass$MethodInfo.invo ke(JavaClass.java:123)", "sun.plugin2.liveconnect.JavaClass$MemberBundle.in voke(JavaClass.java:278)", "sun.plugin2.liveconnect.JavaClass.invoke0(JavaCla ss.java:429)", "sun.plugin2.liveconnect.JavaClass.invoke(JavaClas s.java:410)", "sun.plugin2.main.client.LiveConnectSupport$PerApp letInfo$DefaultInvocationDelegate.invoke(LiveConne ctSupport.java:979)", "sun.plugin2.main.client.LiveConnectSupport$PerApp letInfo$3.run(LiveConnectSupport.java:636)", "java.security.AccessController.doPrivileged(Nativ e Method)", "sun.plugin2.main.client.LiveConnectSupport$PerApp letInfo.doObjectOp(LiveConnectSupport.java:631)", "sun.plugin2.main.client.LiveConnectSupport$PerApp letInfo$LiveConnectWorker.run(LiveConnectSupport.j ava:1742)", "java.lang.Thread.run(Thread.java:662)" ] }, "success": false }

    I'm using Ubuntu Oneiric 11.10 with Firefox.

    It does work with IE+Vista and Firefox+MacOSX Leopard 10.5.8.

    I've already installed the root CAs in the both the Java ControlPanel and in Firefox and marked it as trusted for email. Looking at the Preferences option in the web interface shows that ZCS can see the certificates. But when I click Send on a new message that is set to Sign the error above pops up.

    Any help please?

  2. #2
    Ramadan Mansoura is offline Former Zimbran
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    Default

    Only OSX and Windows are supported at this point.

  3. #3
    bgodbolt is offline Member
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    Quote Originally Posted by Ramadan Mansoura View Post
    Only OSX and Windows are supported at this point.
    I have the same issue as the original poster. Will Linux be supported in the future for S/MIME?

  4. #4
    phoenix is online now Zimbra Consultant & Moderator
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    Quote Originally Posted by bgodbolt View Post
    Will Linux be supported in the future for S/MIME?
    ZCS 8 Network Edition feature, see the NE Release Notes (or search the forums).
    Last edited by phoenix; 11-16-2012 at 12:00 AM.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  5. #5
    bgodbolt is offline Member
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    Quote Originally Posted by phoenix View Post
    ZCS 8 Network Edition, see the NE Release Notes (or search the forums).
    Thanks for your reply. Please excuse my ignorance, but searching the forms and reading the release notes doesn't answer the question for me. I have found this thread and another:

    http://www.zimbra.com/forums/general...t-working.html

    which seems to have problems with smime in the web client when using linux but no obvious solution. In the release notes it mentions the bug you linked in a table titled "Major Issues Fixed for 8.0" which seems to imply that smime should be working, but there is no mention of windows support but not linux or an answer to the question of whether linux will be supported in the future if not now.

    If the answer is in there somewhere or on the forum it would be helpful if you could link to the answer more specifically with either a page number in the release notes or a particular message in a bug report since neither the link you provided or the release notes seem to deal with this issue directly.

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