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Thread: Missing XML attachments

  1. #1
    MikeStewart's Avatar
    MikeStewart is offline Active Member
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    Default Missing XML attachments

    Hi :-)

    I'm a Zimbra newbie.

    I have to receive .xml files from a contact but these are not showing up in my Firefox/Zimbra ! In the upper window the paperclip shows but in the lower window there is no indication of an attachment, and clicking on "Display Images" has no effect.

    If I revert back to Outlook Express :-( I can access the attachment.

    Is there anything I can tweak ???

    Thanks

    Mike

  2. #2
    dkarp is offline Zimbra Employee
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    Default Check bugzilla!

    I'm not sure if there's an existing bug regarding the display of XML attachments the the web UI. Please check bugzilla for it, and add a new bug if you don't find one. If you do add a new bug, please attach a sample message (right click, "Show Original", save to disk) so we can reproduce and fix it!
    Bugzilla - Wiki - Downloads - Before posting... Search!

  3. #3
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    Thanks. I've searched BugZilla but found nothing so posted new report. Couldn't find where to attach so pasted into body !

    Regards

    Mike

  4. #4
    dkarp is offline Zimbra Employee
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    Default Please attach the message as an attachment

    Data often gets lost when you cut-and-paste a message. Could you please add it as an attachment?

    Just navigate to the bug page and do a ctrl-F search for "Create a New Attachment". Click that link and go from there!
    Bugzilla - Wiki - Downloads - Before posting... Search!

  5. #5
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    Default

    No problem, when I looked back at the posting I found the "Create new attachment" option so it's now there (I hope).

    Thanks

  6. #6
    phoenix is online now Zimbra Consultant & Moderator
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    Default

    Quote Originally Posted by MikeStewart
    No problem, when I looked back at the posting I found the "Create new attachment" option so it's now there (I hope).

    Thanks
    Did you also vote on the bug for added weight, if not then you should. It might also help if you post trhe bug number in your post here so others can find it (most people seem to look here before bugzilla).
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  7. #7
    MikeStewart's Avatar
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    Ah, hadn't thought of that... bug number is 12427 - assuming it is a bug and not just me missing some obvious Firefox/Zimbra !

  8. #8
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    This is fixed in Zimbra Client 4.5 beta1 - guess we'll have to upgrade then

  9. #9
    phoenix is online now Zimbra Consultant & Moderator
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    Default

    There you go, that was a quick fix. If you don't want to use the beta then the GA version is likely to arrive mid-December, I currently use the 4.5 beta and I've only had one minor hiccup.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  10. #10
    MikeStewart's Avatar
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    Thanks Phoenix. Yep, my colleague isn't too keen on installing a beta so we'll wait for the GA (what does GA mean?) version.

    ATB

    Mike

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