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Thread: Help!

  1. #1
    Irismum is offline Starter Member
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    Default Help!

    I have been using Zimbra for 9 months as it is connected to my website through Intuit. Lately I have been having some serious problems and I'm getting very frustrated. First, when I try to reply, I can type my message and then it will not allow me to hit send. The send button is grayedout and not clickable. Then I have to exit and start and email instead of being able to reply to the one I'm replying to; and it asks me if I want to save the draft of the one I abandoned so I try to and it won't let me. I have to cancel and start a new one. This has probably happened to me 50 times in the past month.

    Second, my customers are telling me they are getting notices that their emails to me did not go through and are having to retype messages. I can't tell you how awful this is as they don't get the message for a few days and it is really affecting my sales and ability to meet their needs quickly- not to mention I'm sure there are some customers who don't bother to try again and some who don't notice the notice that it didn't go through and thus think I am ignoring them. I am also missing automated emails which are supposed to notify me of orders (luckily these come through to another email as well)- but also concerns me. What the heck! This has all started in the past month. Here is an error message one of my customers sent me:

    Sorry, we were unable to deliver your message to the following address.

    <Message expired for domain *****. Remote host said: 452 Too many recipients received this hour [RCPT_TO]

  2. #2
    phoenix is online now Zimbra Consultant & Moderator
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    Default

    Quote Originally Posted by Irismum View Post
    I have been using Zimbra for 9 months as it is connected to my website through Intuit.
    The title of your post "Help" is not really very useful in a forum, some better description would have been more useful - people can then decide whether they are able to answer your question.

    Are you saying that you're using a ZImbra server through Intuit? If that's the case then you need to contact Intuit about your problem. Unfortunately we have no access to their servers nor is there any method by which we can help you solve your problem. This message is, however, usually caused by an attempt to block spam, check some of these threads: +postfix +"Remote host said: 452 Too many recipients received this hour" - Yahoo! Search Results
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    Irismum is offline Starter Member
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    Bill-

    I could see the missed messages being duw to their server, but what about my inability to reply to messages- the reply buttonbeing grayed out and not clickable? Thanks.

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