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Old 01-31-2011, 12:39 PM
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Default [SOLVED] Find folder of email in search results

Hi,
I've got a user who's moved a folder by mistake, and can't find it. The emails show up in search however - how do we find out where they are located? I was expecting something like 'Open Containing Folder'
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Old 01-31-2011, 12:55 PM
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Quote:
Originally Posted by MobiusNZ View Post
I've got a user who's moved a folder by mistake, and can't find it. The emails show up in search however - how do we find out where they are located? I was expecting something like 'Open Containing Folder'
It's listed under the column named 'Folder'. You can expand the collapsed folder listing by doing a right-clock on 'Folders (above the folder list) and the 'Expand all'.
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Old 01-31-2011, 01:02 PM
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Quote:
Originally Posted by phoenix View Post
It's listed under the column named 'Folder'. You can expand the collapsed folder listing by doing a right-clock on 'Folders (above the folder list) and the 'Expand all'.
Ah, sorry, actually what I meant is we don't know what folder the email is in, so expanding out all folders doesn't quite help. So for example I search for an email and it shows up (see attached screensnip), now I want to find out which folder that email is currently in..
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File Type: png Screen shot 2011-02-01 at 10.00.08 AM.png (49.9 KB, 22 views)
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Old 01-31-2011, 11:00 PM
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I'm slightly confused by your screenshot, why is there no column headers in the Web UI?
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File Type: jpg headers.jpg (10.7 KB, 23 views)
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Old 01-31-2011, 11:03 PM
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Ah, thats it. Turn off the reading pane and the columns appear. Cheers!
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Old 01-31-2011, 11:10 PM
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Quote:
Originally Posted by MobiusNZ View Post
Ah, thats it. Turn off the reading pane and the columns appear. Cheers!
I never the Reading Pane so I always forget about it, it's always something obvious I overlook. Glad you've 'found' it.
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