ZCS web client mail filters

[kcperry]

Greetings everyone,

Just a quick question- are the mail filters that a user creates in the ZCS web client support to run client side or server side?

I have a filter that works when I manually run it but it is not running automatically. Even then, I don't necessarily want to have the client open for the filters to run. So really what I want is a server side filter ability.

Thanks in advance for any help.

KP-

[phoenix]

Originally Posted by kcperry

Greetings everyone,

Just a quick question- are the mail filters that a user creates in the ZCS web client support to run client side or server side?

I have a filter that works when I manually run it but it is not running automatically. Even then, I don't necessarily want to have the client open for the filters to run. So really what I want is a server side filter ability.

Filters run on the server and they are not dependent on the Web UI being open for them to run.

[kcperry]

Thank you for that confirmation Bill.

What should I check to diagnose, why a user filter is not running?

[phoenix]

Originally Posted by kcperry

What should I check to diagnose, why a user filter is not running?

The filter is a sieve script, you find the filters under the zimbraMailSieveScript attribute when you use zmprov to display the account.

You should check the filter details and see if there's any other script that is being triggered when an email arrives - you will also need to look at the email (headers and body) to confirm why it's being filtered or not. As you've mentioned that the mail isn't being filtered automatically when it arrives but does work when you run the filter on it's own then I'd suspect there's another filter acting on it before it's intended filter.

[kcperry]

Bill,

There are no other scripts running. Here is the script:

zimbraMailSieveScript: require ["fileinto", "reject", "tag", "flag"];

# CopyOver
if anyof (not header :contains "subject" "[Bulk]") {
keep;
fileinto "Inbox";
stop;
}


To explain why I am doing this. I order to test active sync device with zimbra, I am copying the mail (keeping in my imap inbox and then filing it in the zimbra inbox) from my external imap account to the zimbra imap which then allows me to access via my mobile active sync device.

I'm wondering if the issue is that I'm filing from one "inbox" (my external imap) to another "inbox" (the zimbra inbox). Perhaps its the keep routine?

This seems a bit cumbersome to me anyway but it was the first thing that hit me. Is there is a better way to achive this? Maybe there is a more complete way to specific the zimbra inbox?

KP-