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  #1 (permalink)  
Old 12-30-2010, 07:55 PM
Starter Member
  
Posts: 2
Default Can not add external account
Hi all,
when i try to add an extrnal account,and do the "Test Settings",there are some error messages.
and here is the log
##########################
WARN [btpool0-12://mail.test.com/service/soap/TestDataSourceRequest] [name=test@mail.test.com;aname=xx@mail.test.com;mid =3;ip=10.1.1.2;ua=ZimbraWebClient - FF3.0 (Linux)/6.0.7_GA_2473.RHEL5_64;] datasource - Test failed: DataSource: { id=TestId, type=pop3, isEnabled=false, name=Test, host=mail.test2.com, port=110, connectionType=cleartext, username=test, folderId=-1 }
com.zimbra.common.service.ServiceException: system failure: Unable to connect to POP3 server: DataSource: { id=TestId, type=pop3, isEnabled=false, name=Test, host=mail.test.com, port=110, connectionType=cleartext, username=test, folderId=-1 }
ExceptionId:btpool0-12://mail.test.com/service/soap/TestDataSourceRequest:1293767544357:71b27ff44e28e5 c8
Code:service.FAILURE
at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:248)
at com.zimbra.cs.datasource.Pop3Sync.connect(Pop3Sync .java:165)
at com.zimbra.cs.datasource.Pop3Sync.test(Pop3Sync.ja va:108)
at com.zimbra.cs.datasource.DataSourceManager.test(Da taSourceManager.java:176)
at com.zimbra.cs.service.mail.TestDataSource.handle(T estDataSource.java:129)
at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:420)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:274)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:158)
at com.zimbra.soap.SoapServlet.doWork(SoapServlet.jav a:291)
at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:212)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:727)
at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:181)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)
at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:511)
at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1166)
at com.zimbra.cs.servlet.SetHeaderFilter.doFilter(Set HeaderFilter.java:79)
at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1157)
at org.mortbay.servlet.UserAgentFilter.doFilter(UserA gentFilter.java:81)
at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter .java:132)
at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1157)
at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:388)
at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:216)
at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:182)
at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:765)
at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:418)
at org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHandlerCollection.java:230)
at org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.java:114)
at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152)
at org.mortbay.jetty.handler.rewrite.RewriteHandler.h andle(RewriteHandler.java:230)
at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152)
at org.mortbay.jetty.handler.DebugHandler.handle(Debu gHandler.java:77)
at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152)
at org.mortbay.jetty.Server.handle(Server.java:326)
at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:543)
at org.mortbay.jetty.HttpConnection$RequestHandler.co ntent(HttpConnection.java:939)
at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:755)
at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa rser.java:218)
at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:405)
at org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.java:409)
at org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool.java:451)
Caused by: javax.net.ssl.SSLHandshakeException: java.security.cert.CertificateException: d2:CN18:mail.test2.com1:O0:2:OU11:IMAP server6:accept5:false5:alias32:mail.test2.com:8E72 07825F5D06F64:fromi1210947359000e4:host15:mail.tes t2.com3:icn18:mail.test2.com2:io0:3:iou11:IMAP server3:md532:7AC6C9588852846518AFCD316C8123328:mi smatch5:false1:s16:8E7207825F5D06F64:sha140:1F2BC2 D08218CE835B188F04DB14D848BFD342D52:toi12424833590 00ee
at com.sun.net.ssl.internal.ssl.Alerts.getSSLExceptio n(Alerts.java:174)
at com.sun.net.ssl.internal.ssl.SSLSocketImpl.fatal(S SLSocketImpl.java:1611)
at com.sun.net.ssl.internal.ssl.Handshaker.fatalSE(Ha ndshaker.java:187)
at com.sun.net.ssl.internal.ssl.Handshaker.fatalSE(Ha ndshaker.java:181)
at com.sun.net.ssl.internal.ssl.ClientHandshaker.serv erCertificate(ClientHandshaker.java:1035)
at com.sun.net.ssl.internal.ssl.ClientHandshaker.proc essMessage(ClientHandshaker.java:124)
at com.sun.net.ssl.internal.ssl.Handshaker.processLoo p(Handshaker.java:516)
at com.sun.net.ssl.internal.ssl.Handshaker.process_re cord(Handshaker.java:454)
at com.sun.net.ssl.internal.ssl.SSLSocketImpl.readRec ord(SSLSocketImpl.java:884)
at com.sun.net.ssl.internal.ssl.SSLSocketImpl.perform InitialHandshake(SSLSocketImpl.java:1112)
at com.sun.net.ssl.internal.ssl.SSLSocketImpl.startHa ndshake(SSLSocketImpl.java:1139)
at com.sun.net.ssl.internal.ssl.SSLSocketImpl.startHa ndshake(SSLSocketImpl.java:1123)
at com.zimbra.common.net.CustomSSLSocket.startHandsha ke(CustomSSLSocket.java:90)
at com.zimbra.cs.mailclient.MailConnection.startTls(M ailConnection.java:108)
at com.zimbra.cs.mailclient.MailConnection.connect(Ma ilConnection.java:92)
at com.zimbra.cs.datasource.Pop3Sync.connect(Pop3Sync .java:157)
... 38 more
Caused by: java.security.cert.CertificateException: d2:CN18:mail.test2.com1:O0:2:OU11:IMAP server6:accept5:false5:alias32:mail.test2.com:8E72 07825F5D06F64:fromi1210947359000e4:host15:mail.tes t2.com3:icn18:mail.test2.com2:io0:3:iou11:IMAP server3:md532:7AC6C9588852846518AFCD316C8123328:mi smatch5:false1:s16:8E7207825F5D06F64:sha140:1F2BC2 D08218CE835B188F04DB14D848BFD342D52:toi12424833590 00ee
at com.zimbra.common.net.CustomTrustManager.checkServ erTrusted(CustomTrustManager.java:90)
at com.sun.net.ssl.internal.ssl.ClientHandshaker.serv erCertificate(ClientHandshaker.java:1027)
... 49 more
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  #2 (permalink)  
Old 12-31-2010, 01:32 AM
Advanced Member
  
Posts: 198
Default
Quote:
Originally Posted by falkon View Post
Hi all,
when i try to add an extrnal account,and do the "Test Settings",there are some error messages.
and here is the log
##########################
WARN [btpool0-12://mail.test.com/service/soap/TestDataSourceRequest] [name=test@mail.test.com;aname=xx@mail.test.com;mid =3;ip=10.1.1.2;ua=ZimbraWebClient - FF3.0 (Linux)/6.0.7_GA_2473.RHEL5_64;] datasource - Test failed: DataSource: { id=TestId, type=pop3, isEnabled=false, name=Test, host=mail.test2.com, port=110, connectionType=cleartext, username=test, folderId=-1 }
com.zimbra.common.service.ServiceException: system failure: Unable to connect to POP3 server: DataSource: { id=TestId, type=pop3, isEnabled=false, name=Test, host=mail.test.com, port=110, connectionType=cleartext, username=test, folderId=-1 }
ExceptionId:btpool0-12://mail.test.com/service/soap/TestDataSourceRequest:1293767544357:71b27ff44e28e5 c8
Code:service.FAILURE
at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:248)
at com.zimbra.cs.datasource.Pop3Sync.connect(Pop3Sync .java:165)
at com.zimbra.cs.datasource.Pop3Sync.test(Pop3Sync.ja va:108)
at com.zimbra.cs.datasource.DataSourceManager.test(Da taSourceManager.java:176)
at com.zimbra.cs.service.mail.TestDataSource.handle(T estDataSource.java:129)
at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:420)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:274)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:158)
at com.zimbra.soap.SoapServlet.doWork(SoapServlet.jav a:291)
at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:212)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:727)
at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:181)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)
at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:511)
at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1166)
at com.zimbra.cs.servlet.SetHeaderFilter.doFilter(Set HeaderFilter.java:79)
at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1157)
at org.mortbay.servlet.UserAgentFilter.doFilter(UserA gentFilter.java:81)
at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter .java:132)
at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1157)
at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:388)
at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:216)
at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:182)
at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:765)
at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:418)
at org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHandlerCollection.java:230)
at org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.java:114)
at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152)
at org.mortbay.jetty.handler.rewrite.RewriteHandler.h andle(RewriteHandler.java:230)
at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152)
at org.mortbay.jetty.handler.DebugHandler.handle(Debu gHandler.java:77)
at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152)
at org.mortbay.jetty.Server.handle(Server.java:326)
at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:543)
at org.mortbay.jetty.HttpConnection$RequestHandler.co ntent(HttpConnection.java:939)
at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:755)
at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa rser.java:218)
at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:405)
at org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.java:409)
at org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool.java:451)
Caused by: javax.net.ssl.SSLHandshakeException: java.security.cert.CertificateException: d2:CN18:mail.test2.com1:O0:2:OU11:IMAP server6:accept5:false5:alias32:mail.test2.com:8E72 07825F5D06F64:fromi1210947359000e4:host15:mail.tes t2.com3:icn18:mail.test2.com2:io0:3:iou11:IMAP server3:md532:7AC6C9588852846518AFCD316C8123328:mi smatch5:false1:s16:8E7207825F5D06F64:sha140:1F2BC2 D08218CE835B188F04DB14D848BFD342D52:toi12424833590 00ee
at com.sun.net.ssl.internal.ssl.Alerts.getSSLExceptio n(Alerts.java:174)
at com.sun.net.ssl.internal.ssl.SSLSocketImpl.fatal(S SLSocketImpl.java:1611)
at com.sun.net.ssl.internal.ssl.Handshaker.fatalSE(Ha ndshaker.java:187)
at com.sun.net.ssl.internal.ssl.Handshaker.fatalSE(Ha ndshaker.java:181)
at com.sun.net.ssl.internal.ssl.ClientHandshaker.serv erCertificate(ClientHandshaker.java:1035)
at com.sun.net.ssl.internal.ssl.ClientHandshaker.proc essMessage(ClientHandshaker.java:124)
at com.sun.net.ssl.internal.ssl.Handshaker.processLoo p(Handshaker.java:516)
at com.sun.net.ssl.internal.ssl.Handshaker.process_re cord(Handshaker.java:454)
at com.sun.net.ssl.internal.ssl.SSLSocketImpl.readRec ord(SSLSocketImpl.java:884)
at com.sun.net.ssl.internal.ssl.SSLSocketImpl.perform InitialHandshake(SSLSocketImpl.java:1112)
at com.sun.net.ssl.internal.ssl.SSLSocketImpl.startHa ndshake(SSLSocketImpl.java:1139)
at com.sun.net.ssl.internal.ssl.SSLSocketImpl.startHa ndshake(SSLSocketImpl.java:1123)
at com.zimbra.common.net.CustomSSLSocket.startHandsha ke(CustomSSLSocket.java:90)
at com.zimbra.cs.mailclient.MailConnection.startTls(M ailConnection.java:108)
at com.zimbra.cs.mailclient.MailConnection.connect(Ma ilConnection.java:92)
at com.zimbra.cs.datasource.Pop3Sync.connect(Pop3Sync .java:157)
... 38 more
Caused by: java.security.cert.CertificateException: d2:CN18:mail.test2.com1:O0:2:OU11:IMAP server6:accept5:false5:alias32:mail.test2.com:8E72 07825F5D06F64:fromi1210947359000e4:host15:mail.tes t2.com3:icn18:mail.test2.com2:io0:3:iou11:IMAP server3:md532:7AC6C9588852846518AFCD316C8123328:mi smatch5:false1:s16:8E7207825F5D06F64:sha140:1F2BC2 D08218CE835B188F04DB14D848BFD342D52:toi12424833590 00ee
at com.zimbra.common.net.CustomTrustManager.checkServ erTrusted(CustomTrustManager.java:90)
at com.sun.net.ssl.internal.ssl.ClientHandshaker.serv erCertificate(ClientHandshaker.java:1027)
... 49 more
try enabling zimbra DataSource for your account and try again.

su - zimbra
zmprov modifyDataSource {account-name} zimbraDataSourceEnable TRUE
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  #3 (permalink)  
Old 04-17-2011, 06:23 PM
Member
  
Posts: 10
Default
i got the same problem, and none of solution works!
oh my!
why took it so long, and not notice this as a bug.
i've patching to 7.0.1 but this error still there.
Did anyone notice that this is a BIG problem for users?
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  #4 (permalink)  
Old 04-18-2011, 12:23 AM
Trained Alumni
  
Posts: 160
Default
Hi,

try setting the attribute 'javamail_pop3_enable_starttls' to false in /opt/zimbra/conf/localconfig.xml:

Code:
 <key name="javamail_pop3_enable_starttls">
    <value>false</value>
  </key>
After this modification, restart the services.

Regards
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