[SOLVED] Attempting to use personas

[jbuell]

We have a new employee, starting Monday. His manager would like him to be able to choose between two personas when using the ZCS web client in Firefox. I should add that we're still using 5.0.23, I am aware that it's located in a vertical bar in 6.x instead of the horizontal bar.

One of the choices should be his account, the other is an account shared by our entire qc department. I can get as far as Preferences, Accounts, Add Persona, and while I can set a persona name, and a "name" in the from field, I can't change which actual email address it is supposed to show that it's coming from. I can set the Reply-to and pick the needed signature for this shared account, but if I'm signed in as the user and create a new message, selecting the shared qc account persona makes it look as if the mail will be sent from _his_ account, and NOT the shared one. What am I overlooking?

[Krishopper]

Do you have "Allow sending email from any address" set for his account, or the COS?

[jbuell]

Ah ha! That was it. I figured it was a simple setting somewhere. Thanks!

[aubreywade]

I am trying to do the same thing but in Zimbra Desktop 2 with a Yahoo mail plus account, which allows me to set any From: address I wish when I access my mails through Yahoo's web platform. Is this possible in the Desktop version of Zimbra? I've looked for an option to allow sending mail from any address in the preferences pain but don't see this as an option. I've searched the Forums too but I don't see threads pertaining specifically to the Desktop client, only the web client and server versions. Perhaps I'm missing it.

I've also tried setting up Personas in preferences but the "From:" field drop down menu gives only the one email address (the yahoo address of the registered account) but no option to add another address. My clients all mail me at a me@me.com domain, which is linked to my website (and stationary, etc), so it's really a deal breaker as to whether I can use the Zimbra desktop client, which in every other respect is perfect for my needs.

Many thanks!

Aubrey