moving to JUNK

[chelea]

What happens when a mail is put in junk?
no emails from that address will be received again?

[phoenix]

What happens when a mail is put in junk?
no emails from that address will be received again?

You're training the system to recognise them as spam, after a few messages are put in the Junk folder you shouldn't receive any further email. Search the wiki or the Product Documentation for details on the ant-spam system in Zimbra.

[chelea]

You're training the system to recognise them as spam, after a few messages are put in the Junk folder you shouldn't receive any further email. Search the wiki or the Product Documentation for details on the ant-spam system in Zimbra.

Mails from that email ID will not be received after a few messages are put in the Junk folder?

Thanks for the help.

[ewilen]

No, the email address is not blacklisted that way. The training instead looks at characteristics of the message and and uses them for scoring new messages.

If you never want to see mail from a given email address again, then use Preferences > Mail > Junk Mail options. That is, if you have Zimbra 6. You can find your Zimbra version from the web client by entering $set:get version in the search.

If you have Zimbra 5, you'll have to ask your admin to upgrade or to create a blacklist entry for you. There are a lot of threads on the forum about doing that, such as Improving antispam

[chelea]

Thanks for the help. Shall try with admin as we dotn have 6.0

Thanks