So Lycos hosts the free open source edition; we don't have control or access to your system (though even with the paid network edition we can only manage said systems when asked) - how they configure it, number of servers, the hardware, configuration, etc is up to them (what you perceive as slowness).
For starters let's get a version, type $set:get version in the main search bar of the advanced AJAX web-client. Other methods of finding that info are here:
http://www.zimbra.com/forums/announc...sion-info.html (If you give us your mailbox url, what you type in your browser's address bar, we can probably figure it out for you.)
The one's we can address:
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Deletion boxes need to be wider...when clicking a delete box I have often opened the email which then for some reason takes forever to open... I have also tried to use the delete box that checks off all the emails and only uncheck those I need but since the box is so small one false move and you click too far and bam! The email opens and all of the emails you have clicked for deletion are now unchecked…simply mind boggeling!!!
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I assume you mean the checkboxes need to be wider or the area around them shouldn't open the email, something like:
Bug 36057 - Extend a "dead area" around item selection checkboxes - HTML Client Quote:
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The next problem I have with Zimbra is that although I have mail filters I STILL get tons of spam in my INBOX!!
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Again we don't know what spam settings they have configured, but you can arbitrarily apply a lower value to your account by setting a filter for header named > X-Spam-Level > contains *** (stars refer to rank, so fewer stars will catch more) > file into folder > junk. (Even that might not be possible if they've modified the system.)
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not sure if Zimbra is Java based but at times it freezes my entire pc…BTW- running windows XP and using FF browser
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Have you tried the standard/lite HTML web-client? server.domain.com/h It's possible your machine or connection just can't handle the Javascript of the advanced client which is why we have the basic one as another option. Are you using the latest Firefox 3.6.3?
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One last suggestion, I noticed the large tag box to the left is empty...why don't we get rid of the garbage on the dashboard and move some of it to the tag box which would then give the user more room to view/read emails which btw is small [yes I know u can drop the pane up and down but more real estate would be nice!!].
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That tag box (I assume you mean the left hand tree) can fill with all sorts of things, from a huge folder list, to saved searches, to tags, to zimlets. Deciding what 'dashboard' buttons to move there dynamically (based on how big your folder/tag/search/zimlet list is) might just prove confusing - so while we could put some there we'd still want a location we could refer everyone too if their looking for a command. To read something simply double click to open it full page. Note you can turn off the reading pane (under preferences > mail).
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The calender should be an option and not permanent...I have no need for one since I have one on my pc...
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The bottom left cal? It's an option under preferences > calendar > always show the mini-cal. Or you mean the entire app? Lycos can turn off individual tabs (mail, addressbook, calendar, tasks, documents, briefcase, even preferences) for you on an individual basis. But if your not using it simply don't click that tab - the client is mostly lazy loading.
Zimbra is highly modifiable (for all I know Lycos could have completely rearranged the UI and added all sorts of things - might show us a pic) it's used by millions with many not even knowing it. If Lycos admins ever want to enlist our professional services, support, or even post in the forums we'd be happy to help them address any problems. Till then there's not much we can do.