Searching for a particular header value is not working

[kenalker]

1) When I enter the following string into the search bar in the Zimbra Web client:

in:"inbox" #X-pstn-levels:"S: 9.4*"

nine messages are returned. Here is a header from one of those messages:

X-pstn-levels: (S: 9.48487/99.90000 CV:99.9000 FC:95.5390 LC:95.5390 R:95.9108 P:95.9108 M:95.5423 C:98.6951 )

However, when I enter the string:
in:"inbox" #X-pstn-levels:"S: 0.0*"

I get "no results found". However, there are many messages in my INBOX with the following header:

X-pstn-levels: (S: 0.00000/36.06115 CV:99.9999 R:95.9108 P:95.9108 M:97.0282 C:98.6951 )

The problem seems to have something to do with the "0.00000" string, as the search does not fail when using non-zero numbers.

Support for what I am trying to accomplish was added via Bug 7384 - IMAP search on non-indexed header returns error.

2) On a side note, these searches only work sometimes. Often, I get the following error:

A network service error has occurred
method: SearchRequest
msg: A network service error as occurred.
code: CSFE_SVC_ERROR
detail: HTTP response status 504

What could be causing this error?

[phoenix]

Please update your forum profile with the output of the following (do not post the output here):

zmcontrol -v

Originally Posted by kenalker

1)However, when I enter the string:
in:"inbox" #X-pstn-levels:"S: 0.0*"

I get "no results found". However, there are many messages in my INBOX with the following header:

X-pstn-levels: (S: 0.00000/36.06115 CV:99.9999 R:95.9108 P:95.9108 M:97.0282 C:98.6951 )

The problem seems to have something to do with the "0.00000" string, as the search does not fail when using non-zero numbers.

A quick test shows that it seems to be working for me, searching for a header containing "0.0000" or "0.0*" returns valid email in the results.

Originally Posted by kenalker

2) On a side note, these searches only work sometimes. Often, I get the following error:

A network service error has occurred
method: SearchRequest
msg: A network service error as occurred.
code: CSFE_SVC_ERROR
detail: HTTP response status 504

What could be causing this error?

That's usually caused by the server not being able to be contacted due to an intermittent problem (network, DNS, cabling problems etc.). You can see what a 504 error is here: List of HTTP status codes - Wikipedia, the free encyclopedia

[phoenix]

I've also injected a message into my server and a search works fine using the following header:

X-pstn-levels: (S: 0.00000/36.06115 CV:99.9999 R:95.9108 P:95.9108 M:97.0282 C:98.6951 )

and the following search

in:"inbox" #X-pstn-levels:"S: 0.0*"

It finds the email.

[kenalker]

Originally Posted by phoenix

Please update your forum profile with the output of the following (do not post the output here):

zmcontrol -v

This has been done.

[kenalker]

It finds the email.

I've gone through this all over again with the same results I had originally. Are we using different versions of Zimbra, perhaps?