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Thread: Reminders from other People's appointments with shared calendars?

  1. #1
    dave_kempe is offline Partner (VAR/HSP)
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    Default Reminders from other People's appointments with shared calendars?

    Hi,
    after upgrading to 6.0.5, we are getting a few reports that people with shared calendars are getting reminders for the shared calendars of other people.
    So user A has shared calendars with user B. User B makes an appointment with user C in their own calendar, but user A gets a reminder about the appointment when the time comes.
    user A is only a viewer of the calendar for user B in this instance actually.

    Anyone else get the same problem? I will lodge a bug and or support request about it, but I just wanted to check to see if it might have been something someone was doing wrong.

    This is with 6.0.5, ZCS advanced web interface on Firefox.
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  2. #2
    prigoudy is offline Starter Member
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    Hi

    We have the same issue after upgrading to 6.0.5
    User A has a shared calendar with user B. User A add a new appointment with a reminder. User B get the reminder when the time comes.

    We

  3. #3
    tonyawbrey Guest

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    We are having same problem, I opened bug report 44609 for this.

  4. #4
    dave_kempe is offline Partner (VAR/HSP)
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    ahh great. I'll participate in the bug, just wanted to see if it was just us first.

    and I just lodged a support request to add some weight to the bug.
    Last edited by dave_kempe; 02-12-2010 at 03:16 PM.
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  5. #5
    satishs is offline Zimbra Employee
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    please confirm how User B mounts the remote calendar, as per bug 38688 we do have an issue where users receives reminder alerts for remote calendars

  6. #6
    dave_kempe is offline Partner (VAR/HSP)
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    Quote Originally Posted by satishs View Post
    please confirm how User B mounts the remote calendar, as per bug 38688 we do have an issue where users receives reminder alerts for remote calendars
    Updated bug - this is not a remote calendar, simply a Zimbra shared calendar internally using the ZCS web interface to arrange the sharing.
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  7. #7
    miguel is offline Special Member
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    This is a killer issue! Can't update my customers because of this.. It would cause a lot of panic! Reminders never worked very well.. I hope for a redesign.. There should be a reminder manager or something, where you could for example re-active reminders you dismissed!

  8. #8
    phoenix is online now Zimbra Consultant & Moderator
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    Please update your forum profile with the output of the following command (do not post the output in this thread):

    Code:
    zmcontrol -v
    Quote Originally Posted by miguel View Post
    This is a killer issue! Can't update my customers because of this.. It would cause a lot of panic! Reminders never worked very well.. I hope for a redesign.. There should be a reminder manager or something, where you could for example re-active reminders you dismissed!
    If you think this is a problem then you should add your comments to the bug report mentioned above, if it's something different that you want then feel free to file an RFE in Bugzilla Main Page - Zimbra for it, do search first to see if anything has already been filed. Don't forget to add your vote to any bug or RFE you're interested in and if you're an NE customer you should raise a support case and get that added to bugs/RFEs.
    Last edited by phoenix; 02-18-2010 at 03:53 AM.
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  9. #9
    Rich Graves is offline Outstanding Member
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    Does this still happen to y'all if the preference "Show reminders for past-due meetings" is unchecked?

    I can easily reproduce the reminders-for-shares problem with that setting checked, but not if it's unchecked. Startup is certainly less annoying without past-due reminders.

    To set at command line, zmprov ma user@example.com zimbraPrefCalendarShowPastDueReminders FALSE and then shift-reload the browser session.

  10. #10
    miguel is offline Special Member
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    I don't get why this isn't quickly fixed as it was broken.. Sometimes looks like people at zimbra don't care much about their paying customers.. fill a bug is not an answer for people who pay you at least to maintain the basic functions of the product when upgrading. A serious issue like this (lots of people use it and will be annoyed by this) requires an immediate hot fix or something. We can't "wait for the next release", and we we will not be using a support ticket for something you didn't test and broke

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