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Thread: Zimbra "Documents" feature

  1. #21
    phoenix is offline Zimbra Consultant & Moderator
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    I assume you're using the RC1 of Release 4 of zimbra? Have you tried clearing the cache in FF and a restart of Zimbra. Post again with details of your o/s and FF version, have you tried any other browser?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  2. #22
    Abak is offline Project Contributor
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    Quote Originally Posted by phoenix
    I assume you're using the RC1 of Release 4 of zimbra? Have you tried clearing the cache in FF and a restart of Zimbra. Post again with details of your o/s and FF version, have you tried any other browser?


    Yes i am using RC1 of Release 4 of zimbra. My OS is: SUSE 9.3 Enterprise Edition I have tried in Internet Explorer my error is:

    name - Error
    number - -2146828260
    description - Out of stack space
    message - Out of stack space


    Internet Explorer Version:6.0


    i am using Firefox version:1.0.5.6

  3. #23
    czaveri's Avatar
    czaveri is offline Former Zimbran
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    I have much similar error for CentOS 4.4 and Zimbra 4.0 GA Network Edition

    Code:
    [zimbra@zimbra ~]$ zmprov in wiki@zimbra.mydomain.com p455w0rd /opt/zimbra/wiki/Template/ Template
    Initializing folders
    Initializing...
    Creating wiki document _TemplateStyles in folder Template
    Creating wiki document _Template in folder Template
    Creating wiki document _TocItemTemplate in folder Template
    Creating file document Logo.gif in folder Template
    Cannot import Wiki documents from /opt/zimbra/wiki/Template/
    com.zimbra.cs.service.wiki.WikiServiceException: error: import
            at com.zimbra.cs.service.wiki.WikiServiceException.ERROR(WikiServiceException.java:60)
            at com.zimbra.cs.wiki.WikiUtil$WikiSoapUtil.startImport(WikiUtil.java:499)
            at com.zimbra.cs.account.ProvUtil.doImport(ProvUtil.java:1201)
            at com.zimbra.cs.account.ProvUtil.initNotebook(ProvUtil.java:1153)
            at com.zimbra.cs.account.ProvUtil.execute(ProvUtil.java:522)
            at com.zimbra.cs.account.ProvUtil.main(ProvUtil.java:1414)
    Caused by: com.zimbra.soap.SoapFaultException: system failure: cannot create ParsedDocument
            at com.zimbra.soap.Soap12Protocol.soapFault(Soap12Protocol.java:102)
            at com.zimbra.soap.SoapTransport.extractBodyElement(SoapTransport.java:212)
            at com.zimbra.soap.SoapTransport.parseSoapResponse(SoapTransport.java:188)
            at com.zimbra.soap.SoapHttpTransport.invoke(SoapHttpTransport.java:210)
            at com.zimbra.soap.SoapTransport.invoke(SoapTransport.java:228)
            at com.zimbra.cs.client.soap.LmcSoapRequest.invoke(LmcSoapRequest.java:148)
            at com.zimbra.cs.wiki.WikiUtil$WikiSoapUtil.createDocument(WikiUtil.java:399)
            at com.zimbra.cs.wiki.WikiUtil$WikiSoapUtil.createItem(WikiUtil.java:426)
            at com.zimbra.cs.wiki.WikiUtil$WikiSoapUtil.populateFolders(WikiUtil.java:460)
            at com.zimbra.cs.wiki.WikiUtil$WikiSoapUtil.startImport(WikiUtil.java:496)
            ... 4 more
    [zimbra@zimbra ~]$
    and on the Documents page inside the user account (in Zimbra Web UI), I get:

    Code:
    Error: missing inclusion page _Header.
    Error: missing inclusion page _SideBar. 
    Error: missing inclusion page _TitleBar.
    Any idea how I can cure this error? (The installation was very smooth and no errors encountered).
    Regards,

    Chintan Zaveri
    (Yet another ZIMBRAN!)

    "Dhundhne par Bhagwan bhi ..."

  4. #24
    phoenix is offline Zimbra Consultant & Moderator
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    Do these instructions help?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  5. #25
    czaveri's Avatar
    czaveri is offline Former Zimbran
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    Quote Originally Posted by phoenix
    Do these instructions help?
    Thanks Phoenix.

    No they didn't. However, I received instructions from Support that compat-libstdc++-33.i386, and compat-libstdc++-296.i386 were missing.

    So I installed them.... and it works

    Regards,
    Regards,

    Chintan Zaveri
    (Yet another ZIMBRAN!)

    "Dhundhne par Bhagwan bhi ..."

  6. #26
    Abak is offline Project Contributor
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    I am running zimbra 4.01 which came out last week on SUSE 9.3. My problem is that i cannot import wiki Template,i have account and i have try with command:

    zmprov in wiki@domain.com 'password' /opt/zimbra/wiki/Template Template

    Error is:

    Initializing folders
    Initializing...
    Creating wiki document _Footer in folder Template
    Creating file document Logo.gif in folder Template
    Cannot import Wiki documents from /opt/zimbra/wiki/Template/
    com.zimbra.cs.service.wiki.WikiServiceException: error: import
    at com.zimbra.cs.service.wiki.WikiServiceException.ER ROR(WikiServiceException.java:60)
    at com.zimbra.cs.wiki.WikiUtil$WikiSoapUtil.startImpo rt(WikiUtil.java:499)
    at com.zimbra.cs.account.ProvUtil.doImport(ProvUtil.j ava:1201)
    at com.zimbra.cs.account.ProvUtil.initNotebook(ProvUt il.java:1153)
    at com.zimbra.cs.account.ProvUtil.execute(ProvUtil.ja va:522)
    at com.zimbra.cs.account.ProvUtil.main(ProvUtil.java: 1418)
    Caused by: com.zimbra.soap.SoapFaultException: system failure: java.lang.NullPointerException
    at com.zimbra.soap.Soap12Protocol.soapFault(Soap12Pro tocol.java:102)
    at com.zimbra.soap.SoapTransport.extractBodyElement(S oapTransport.java:212)
    at com.zimbra.soap.SoapTransport.parseSoapResponse(So apTransport.java:188)
    at com.zimbra.soap.SoapHttpTransport.invoke(SoapHttpT ransport.java:210)
    at com.zimbra.soap.SoapTransport.invoke(SoapTransport .java:228)
    at com.zimbra.cs.client.soap.LmcSoapRequest.invoke(Lm cSoapRequest.java:148)
    at com.zimbra.cs.wiki.WikiUtil$WikiSoapUtil.createDoc ument(WikiUtil.java:399)
    at com.zimbra.cs.wiki.WikiUtil$WikiSoapUtil.createIte m(WikiUtil.java:426)
    at com.zimbra.cs.wiki.WikiUtil$WikiSoapUtil.populateF olders(WikiUtil.java:460)
    at com.zimbra.cs.wiki.WikiUtil$WikiSoapUtil.startImpo rt(WikiUtil.java:496)
    ... 4 more



    Any Ideas

  7. #27
    czaveri's Avatar
    czaveri is offline Former Zimbran
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    Hi Simon,

    Have you checked if compat-libstdc++-33.i386, and compat-libstdc++-296.i386 are present on the system?

    I believe this can be cured if you follow this full thread.

    Regards,
    Regards,

    Chintan Zaveri
    (Yet another ZIMBRAN!)

    "Dhundhne par Bhagwan bhi ..."

  8. #28
    Abak is offline Project Contributor
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    Quote Originally Posted by czaveri
    Hi Simon,

    Have you checked if compat-libstdc++-33.i386, and compat-libstdc++-296.i386 are present on the system?

    I believe this can be cured if you follow this full thread.

    Regards,
    I am running on SUSE 9.3. And i have checked this packages(it is from fedora core). I have installed compat-libstdc++-lsb-4.0.2_20050901-0.4 libary. It is ok?
    I have upgraded to last version,and i still can't import Documents templates. I have checked everything

  9. #29
    czaveri's Avatar
    czaveri is offline Former Zimbran
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    Hi Abak,

    Do you still get the same error or the error has changed?

    If the error has changed, can you please paste the new error?

    I haven't used SuSE Linux so don't really know whether the RPMs for Fedora Core will be Ok on it. If the error has not changed, I would believe it might help in double-checking the availability of the compat .... libraries.

    If you are sure that compat... libraries are available and that, still the "same" error persists, I might not be able to help. However, before giving up and hoping that someone from Zimbra would extend help, I would definitely create one fresh global wiki account and try to import the Templates for this new account...

    My 2 cents / HTH,

    P.S. I'm sure you had a look at:

    Error: Document templates missing. Please notify administrator.
    http://wiki.zimbra.com/index.php?tit...or_4.0_Upgrade
    Regards,

    Chintan Zaveri
    (Yet another ZIMBRAN!)

    "Dhundhne par Bhagwan bhi ..."

  10. #30
    Abak is offline Project Contributor
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    Talking Solved!

    OK finally it has been solved...

    It was really simple.

    The directory didn't exist which was defined in TO parameter when Importing Notebook!

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