Results 1 to 5 of 5

Thread: [SOLVED] ZCS 6.04 admin console failed to display text fields.

  1. #1
    aldennis is offline Senior Member
    Join Date
    Feb 2009
    Location
    Manila, Philippines
    Posts
    66
    Rep Power
    6

    Default [SOLVED] ZCS 6.04 admin console failed to display text fields.

    Hi,

    I've recently upgraded our mail server from ZCS 6.01 to ZCS 6.04. All seems to be working well until this morning when I login to zimbra admin console, it only displays the logo. After loading the page nothing happens. It just shows the logo. I've tried restarting the server twice. Still no luck. It doesn't happen during the previous version ZCS 6.01. I have attached a screenshot of the problem. My browser is Firefox 3.5.6. I've tried it with I.E 8.0 but still the same.

    Can I downgrade it to ZCS 6.01 or 6.03, or overwrite it with another installation of the same version of 6.04. I'm using Ubuntu 8.04.3 Server. Please help...
    Tnx.
    Attached Images Attached Images

  2. #2
    phoenix is online now Zimbra Consultant & Moderator
    Join Date
    Sep 2005
    Location
    Vannes, France
    Posts
    23,201
    Rep Power
    56

    Default

    Have you tried clearing the browser cache?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    aldennis is offline Senior Member
    Join Date
    Feb 2009
    Location
    Manila, Philippines
    Posts
    66
    Rep Power
    6

    Default

    Yes. I even use it in a newly installed google chrome browser. Before it happens I was editing the logo trying to customize it a bit using the Powered by Zimbra logo instead. (I was aware with the terms and conditions of changing the logo in the open source edition). I do keep the original dimensions of the logo too.

    Also, I change the splash screen title Collaboration Suite to Web Mail Client. from ZmMsg.properties under the folder /opt/zimbra/jetty/webapps/zimbra/WEB-INF/classes/messages.

    Everything is working fine until the next morning on the following day. So, I revert back all the changes I've made and paste back the original files then restart the server but then its still the same.

    I've been doing this customization since 5.14 and 6.01 and all goes well.

  4. #4
    aldennis is offline Senior Member
    Join Date
    Feb 2009
    Location
    Manila, Philippines
    Posts
    66
    Rep Power
    6

    Default

    Hi,

    The issue was resolved by reinstalling Zimbra ZCS 6.04. I guess I've messed up too much on the ZmMsg.properties. Its easy to reinstall since our users were less than 100. One hour of downtime will not be an issue. Anyway thanks.

  5. #5
    lindsey is offline Senior Member
    Join Date
    Feb 2008
    Location
    Urbana-Champaign, IL
    Posts
    68
    Rep Power
    7

    Default

    I'm having the same problem myself after an upgrade to 6.0.5 last night. Reinstalling for us isn't really an option -- too many users and too much downtime.

    I'm not sure what to do at this point.

    We haven't made any changes to the splash screen; it's just stock Zimbra NE 6.0.5.

    It's as if there's some sort of lock file or variable setting that's maintaining state so that admin Web interface logins fail. We've tried different browsers, different OSs/machines, and even restarted the Zimbra server to no avail.

    I don't know if it's related or not, but the Firefox javascript error console says:

    Error: this.mDownBoxAnimate is undefined
    chrome://browser/content/tabbrowser.xml Line: 3179

    That line is

    this.mDownBoxAnimate.style.opacity = percent;

    mailbox.log shows this entry and just sits with no subsequent requests.

    2010-02-18 15:50:46,049 INFO [btpool0-546://zimbra.example.edu:7071/service/admin/soap/GetAdminConsoleUICompRequest] [name=lindsey@example.edu;mid=5;ip=172.168.1.199;ua =ZimbraWebClient - FF3.0 (Mac);] soap - GetAdminConsoleUICompRequest

    Chris
    Last edited by lindsey; 02-18-2010 at 02:54 PM.

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. ZCS 5.0.11 and Wildfire 3.1.0 plugins
    By dinya in forum Administrators
    Replies: 1
    Last Post: 02-17-2009, 12:59 AM
  2. [SOLVED] can't log into admin console
    By harvey186 in forum Installation
    Replies: 2
    Last Post: 01-02-2009, 09:14 AM
  3. Setting up admin console on replica server
    By KitPeters in forum Installation
    Replies: 0
    Last Post: 12-30-2008, 01:33 PM
  4. Disabling 'view mailbox' in admin console
    By tslosek in forum Administrators
    Replies: 0
    Last Post: 11-14-2008, 08:36 AM
  5. ZCS 5.0.7 on Ubuntu 8.04: Admin Console
    By herpes in forum Administrators
    Replies: 4
    Last Post: 09-15-2008, 08:03 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •