Trouble sending mail from Outlook

[czaveri]

Server has:
P4-2.8 / 1 GB RAM (mostly unused) / CentOS 4.3 / Zimbra Open Source 3.1.3

Total domains: 4
sub.domain1.com, domain1.com, domain2.com, domain3.com

cat /etc/hosts:
127.0.0.1 localhost.localdomain localhost
72.21.35.126 sub.domain1.com sub

Problem:
I can't send emails from user@domain2.com using Microsoft Outlook.

Error: Server Response 554 - Relay Access Denied

cat /var/log/zimbra.log | grep postfix | grep domain2 yields an error of the following form:

Jun 26 12:44:00 226 postfix/smtpd[7346]: NOQUEUE: reject: RCPT from unknown[59.95.194.29]: 554 <therecipient@recipientsdomain.com>: Relay access denied; from=<user@domain2.com> to=<therecipient@recipientsdomain.com> proto=ESMTP helo=<bzaveri>

59.95.194.29 is my IP.
therecipient@recipientsdomain.com is the Recipient to whom mail is to be sent

I also did the following:

[zimbra@sub ~]$ postconf smtpd_recipient_restrictions
smtpd_recipient_restrictions = reject_non_fqdn_recipient, permit_sasl_authenticated, permit_mynetworks, reject_invalid_hostname, reject_non_fqdn_sender, reject_unauth_destination, permit
[zimbra@sub ~]$ cat /opt/zimbra/cyrus-sasl/etc/saslauthd.conf.in
zimbra_url: %%zimbraMtaAuthURL%%
zimbra_cert_file: /opt/zimbra/conf/smtpd.crt
zimbra_cert_check: off
[zimbra@sub ~]$ cat /opt/zimbra/cyrus-sasl/etc/saslauthd.conf
zimbra_url: https://sub.domain1.com:6443/service/soap/
zimbra_cert_file: /opt/zimbra/conf/smtpd.crt
zimbra_cert_check: off

Notes:

1. SMTP Authentication is enabled
2. This server requires a secure connection checked on the advanced tab for incoming mail server
3. This server requires a secure connection NOT checked on the advanced tab for outgoing mail server (if I check this, I get another error).
4. Another thing is that everytime I try to retrieve emails I get the SSL prompt asking me if I want to proceed. This is a fresh install but on other systems where I installed Zimbra, it only asks the first time I try to connect, not everytime.

Help :-)

Sincerely,

Chintan Zaveri.

[KevinH]

I split the thread as the other was Outlook Express specfic and quite old.

What is the rest of the log chat when this error happens? You need to make sure your using SMTP auth and *not* a secure connection for the SMTP part of things. Can you send to any domain?

[czaveri]

Dear Kevin,

Mail to: sub.domain1.com, domain1.com, domain2.com and domain3.com is being sent. That is, emails to internal domains is sent. But mails to other domains which are not on this system are not sent. Eg. @yahoo.com or any other domain not on this system.

I confirm:
My server requires authentication is checked
My server requires secure connection is not checked

Here are more logs:

Jun 27 11:32:05 226 zimbramon[11361]: 11361:info: 2006-06-27 11:32:02, STATUS: sub.domain1.com: ldap: Running
Jun 27 11:32:06 226 zimbramon[11361]: 11361:info: 2006-06-27 11:32:02, STATUS: sub.domain1.com: logger: Running
Jun 27 11:32:06 226 zimbramon[11361]: 11361:info: 2006-06-27 11:32:02, STATUS: sub.domain1.com: mailbox: Running
Jun 27 11:32:06 226 zimbramon[11361]: 11361:info: 2006-06-27 11:32:02, STATUS: sub.domain1.com: mta: Running
Jun 27 11:32:06 226 zimbramon[11361]: 11361:info: 2006-06-27 11:32:02, STATUS: sub.domain1.com: snmp: Running
Jun 27 11:32:06 226 zimbramon[11361]: 11361:info: 2006-06-27 11:32:02, STATUS: sub.domain1.com: spell: Running
Jun 27 11:32:41 226 postfix/smtpd[11601]: initializing the server-side TLS engine
Jun 27 11:32:42 226 postfix/smtpd[11601]: warning: 203.123.188.20: hostname lease20-188.static.pacific.net.in verification failed: Name or service not known
Jun 27 11:32:42 226 postfix/smtpd[11601]: connect from unknown[203.123.188.20]
Jun 27 11:32:44 226 postfix/smtpd[11601]: NOQUEUE: reject: RCPT from unknown[203.123.188.20]: 550 <atomic@domain3.com>: Recipient address rejected: domain3.com; from=<shelleydonnelly@dam-teens.com> to=<atomic@domain3.com> proto=ESMTP helo=<BABY>
Jun 27 11:32:44 226 postfix/smtpd[11601]: lost connection after RCPT from unknown[203.123.188.20]
Jun 27 11:32:44 226 postfix/smtpd[11601]: disconnect from unknown[203.123.188.20]
Jun 27 11:34:05 226 zimbramon[12199]: 12199:info: 2006-06-27 11:34:02, STATUS: sub.domain1.com: antispam: Running
Jun 27 11:34:06 226 zimbramon[12199]: 12199:info: 2006-06-27 11:34:02, STATUS: sub.domain1.com: antivirus: Running
Jun 27 11:34:06 226 zimbramon[12199]: 12199:info: 2006-06-27 11:34:02, STATUS: sub.domain1.com: ldap: Running
Jun 27 11:34:06 226 zimbramon[12199]: 12199:info: 2006-06-27 11:34:02, STATUS: sub.domain1.com: logger: Running
Jun 27 11:34:06 226 zimbramon[12199]: 12199:info: 2006-06-27 11:34:02, STATUS: sub.domain1.com: mailbox: Running
Jun 27 11:34:06 226 zimbramon[12199]: 12199:info: 2006-06-27 11:34:02, STATUS: sub.domain1.com: mta: Running
Jun 27 11:34:06 226 zimbramon[12199]: 12199:info: 2006-06-27 11:34:02, STATUS: sub.domain1.com: snmp: Running
Jun 27 11:34:06 226 zimbramon[12199]: 12199:info: 2006-06-27 11:34:02, STATUS: sub.domain1.com: spell: Running
Jun 27 11:36:04 226 postfix/anvil[11699]: statistics: max connection rate 1/60s for (smtp:203.123.188.20) at Jun 27 11:32:42
Jun 27 11:36:04 226 postfix/anvil[11699]: statistics: max connection count 1 for (smtp:203.123.188.20) at Jun 27 11:32:42
Jun 27 11:36:04 226 postfix/anvil[11699]: statistics: max cache size 1 at Jun 27 11:32:42
Jun 27 11:36:07 226 zimbramon[12720]: 12720:info: 2006-06-27 11:36:02, STATUS: sub.domain1.com: antispam: Running
Jun 27 11:36:07 226 zimbramon[12720]: 12720:info: 2006-06-27 11:36:02, STATUS: sub.domain1.com: antivirus: Running
Jun 27 11:36:07 226 zimbramon[12720]: 12720:info: 2006-06-27 11:36:02, STATUS: sub.domain1.com: ldap: Running
Jun 27 11:36:07 226 zimbramon[12720]: 12720:info: 2006-06-27 11:36:02, STATUS: sub.domain1.com: logger: Running
Jun 27 11:36:08 226 zimbramon[12720]: 12720:info: 2006-06-27 11:36:02, STATUS: sub.domain1.com: mailbox: Running
Jun 27 11:36:08 226 zimbramon[12720]: 12720:info: 2006-06-27 11:36:02, STATUS: sub.domain1.com: mta: Running
Jun 27 11:36:08 226 zimbramon[12720]: 12720:info: 2006-06-27 11:36:02, STATUS: sub.domain1.com: snmp: Running
Jun 27 11:36:08 226 zimbramon[12720]: 12720:info: 2006-06-27 11:36:02, STATUS: sub.domain1.com: spell: Running
Jun 27 11:38:07 226 zimbramon[13559]: 13559:info: 2006-06-27 11:38:02, STATUS: sub.domain1.com: antispam: Running
Jun 27 11:38:07 226 zimbramon[13559]: 13559:info: 2006-06-27 11:38:02, STATUS: sub.domain1.com: antivirus: Running
Jun 27 11:38:07 226 zimbramon[13559]: 13559:info: 2006-06-27 11:38:02, STATUS: sub.domain1.com: ldap: Running
Jun 27 11:38:07 226 zimbramon[13559]: 13559:info: 2006-06-27 11:38:02, STATUS: sub.domain1.com: logger: Running
Jun 27 11:38:07 226 zimbramon[13559]: 13559:info: 2006-06-27 11:38:02, STATUS: sub.domain1.com: mailbox: Running
Jun 27 11:38:07 226 zimbramon[13559]: 13559:info: 2006-06-27 11:38:02, STATUS: sub.domain1.com: mta: Running
Jun 27 11:38:07 226 zimbramon[13559]: 13559:info: 2006-06-27 11:38:02, STATUS: sub.domain1.com: snmp: Running
Jun 27 11:38:07 226 zimbramon[13559]: 13559:info: 2006-06-27 11:38:02, STATUS: sub.domain1.com: spell: Running
Jun 27 11:39:49 226 postfix/smtpd[14393]: initializing the server-side TLS engine
Jun 27 11:39:49 226 postfix/smtpd[14393]: connect from unknown[59.95.220.62]
Jun 27 11:39:55 226 postfix/smtpd[14393]: NOQUEUE: reject: RCPT from unknown[59.95.220.62]: 554 <jpa@someeefotoindia.com>: Relay access denied; from=<nbz@domain2.com> to=<jpa@someeefotoindia.com> proto=ESMTP helo=<nzaveri>
Jun 27 11:39:56 226 postfix/smtpd[14393]: disconnect from unknown[59.95.220.62]
Jun 27 11:40:03 226 zimbramon[14405]: 14405:info: 2006-06-27 11:40:02, QUEUE: 0 0
Jun 27 11:40:06 226 zimbramon[14404]: 14404:info: 2006-06-27 11:40:02, DISK: sub.domain1.com: dev: /dev/sda2, mp: /, tot: 73058, avail: 65699
Jun 27 11:40:06 226 zimbramon[14404]: 14404:info: 2006-06-27 11:40:02, DISK: sub.domain1.com: dev: /dev/sda1, mp: /boot, tot: 99, avail: 83
Jun 27 11:40:15 226 zimbramon[14402]: 14402:info: 2006-06-27 11:40:02, STATUS: sub.domain1.com: antispam: Running
Jun 27 11:40:15 226 zimbramon[14402]: 14402:info: 2006-06-27 11:40:02, STATUS: sub.domain1.com: antivirus: Running
Jun 27 11:40:15 226 zimbramon[14402]: 14402:info: 2006-06-27 11:40:02, STATUS: sub.domain1.com: ldap: Running
Jun 27 11:40:16 226 zimbramon[14402]: 14402:info: 2006-06-27 11:40:02, STATUS: sub.domain1.com: logger: Running
Jun 27 11:40:16 226 zimbramon[14402]: 14402:info: 2006-06-27 11:40:02, STATUS: sub.domain1.com: mailbox: Running
Jun 27 11:40:16 226 zimbramon[14402]: 14402:info: 2006-06-27 11:40:02, STATUS: sub.domain1.com: mta: Running
Jun 27 11:40:16 226 zimbramon[14402]: 14402:info: 2006-06-27 11:40:02, STATUS: sub.domain1.com: snmp: Running
Jun 27 11:40:16 226 zimbramon[14402]: 14402:info: 2006-06-27 11:40:02, STATUS: sub.domain1.com: spell: Running
Jun 27 11:42:10 226 zimbramon[15434]: 15434:info: 2006-06-27 11:42:06, STATUS: sub.domain1.com: antispam: Running
Jun 27 11:42:11 226 zimbramon[15434]: 15434:info: 2006-06-27 11:42:06, STATUS: sub.domain1.com: antivirus: Running
Jun 27 11:42:11 226 zimbramon[15434]: 15434:info: 2006-06-27 11:42:06, STATUS: sub.domain1.com: ldap: Running
Jun 27 11:42:11 226 zimbramon[15434]: 15434:info: 2006-06-27 11:42:06, STATUS: sub.domain1.com: logger: Running
Jun 27 11:42:11 226 zimbramon[15434]: 15434:info: 2006-06-27 11:42:06, STATUS: sub.domain1.com: mailbox: Running
Jun 27 11:42:11 226 zimbramon[15434]: 15434:info: 2006-06-27 11:42:06, STATUS: sub.domain1.com: mta: Running
Jun 27 11:42:11 226 zimbramon[15434]: 15434:info: 2006-06-27 11:42:06, STATUS: sub.domain1.com: snmp: Running
Jun 27 11:42:11 226 zimbramon[15434]: 15434:info: 2006-06-27 11:42:06, STATUS: sub.domain1.com: spell: Running
Jun 27 11:43:07 226 postfix/smtpd[15726]: initializing the server-side TLS engine
Jun 27 11:43:07 226 postfix/smtpd[15726]: connect from unknown[59.95.220.62]
Jun 27 11:43:10 226 postfix/smtpd[15726]: NOQUEUE: reject: RCPT from unknown[59.95.220.62]: 554 <jpa@someeefotoindia.com>: Relay access denied; from=<nbz@domain2.com> to=<jpa@someeefotoindia.com> proto=ESMTP helo=<nzaveri>
Jun 27 11:43:13 226 postfix/smtpd[15726]: NOQUEUE: reject: RCPT from unknown[59.95.220.62]: 554 <czaveri@yahoo.com>: Relay access denied; from=<nbz@domain2.com> to=<czaveri@yahoo.com> proto=ESMTP helo=<nzaveri>
Jun 27 11:43:14 226 postfix/smtpd[15726]: disconnect from unknown[59.95.220.62]
Jun 27 11:44:04 226 zimbramon[15954]: 15954:info: 2006-06-27 11:44:02, STATUS: sub.domain1.com: antispam: Running
Jun 27 11:44:04 226 zimbramon[15954]: 15954:info: 2006-06-27 11:44:02, STATUS: sub.domain1.com: antivirus: Running
Jun 27 11:44:05 226 zimbramon[15954]: 15954:info: 2006-06-27 11:44:02, STATUS: sub.domain1.com: ldap: Running
Jun 27 11:44:05 226 zimbramon[15954]: 15954:info: 2006-06-27 11:44:02, STATUS: sub.domain1.com: logger: Running
Jun 27 11:44:05 226 zimbramon[15954]: 15954:info: 2006-06-27 11:44:02, STATUS: sub.domain1.com: mailbox: Running
Jun 27 11:44:05 226 zimbramon[15954]: 15954:info: 2006-06-27 11:44:02, STATUS: sub.domain1.com: mta: Running
Jun 27 11:44:05 226 zimbramon[15954]: 15954:info: 2006-06-27 11:44:02, STATUS: sub.domain1.com: snmp: Running
Jun 27 11:44:05 226 zimbramon[15954]: 15954:info: 2006-06-27 11:44:02, STATUS: sub.domain1.com: spell: Running
Jun 27 11:45:32 226 postfix/smtpd[16788]: initializing the server-side TLS engine
Jun 27 11:45:32 226 postfix/smtpd[16788]: connect from 218-169-234-19.dynamic.hinet.net[218.169.234.19]
Jun 27 11:45:40 226 postfix/smtpd[16789]: initializing the server-side TLS engine
Jun 27 11:45:40 226 postfix/smtpd[16789]: connect from unknown[59.95.220.62]
Jun 27 11:45:44 226 postfix/smtpd[16789]: NOQUEUE: reject: RCPT from unknown[59.95.220.62]: 554 <jpa@someeefotoindia.com>: Relay access denied; from=<nbz@domain2.com> to=<jpa@someeefotoindia.com> proto=ESMTP helo=<nzaveri>
Jun 27 11:45:47 226 postfix/smtpd[16788]: NOQUEUE: reject: RCPT from 218-169-234-19.dynamic.hinet.net[218.169.234.19]: 550 <s@domain3.com>: Recipient address rejected: domain3.com; from=<tkuhn@cid-sa.com> to=<s@domain3.com> proto=ESMTP helo=<cosmos>
Jun 27 11:45:47 226 postfix/smtpd[16789]: NOQUEUE: reject: RCPT from unknown[59.95.220.62]: 554 <czaveri@yahoo.com>: Relay access denied; from=<nbz@domain2.com> to=<czaveri@yahoo.com> proto=ESMTP helo=<nzaveri>
Jun 27 11:45:48 226 postfix/smtpd[16789]: disconnect from unknown[59.95.220.62]
Jun 27 11:46:06 226 zimbramon[16799]: 16799:info: 2006-06-27 11:46:02, STATUS: sub.domain1.com: antispam: Running
Jun 27 11:46:06 226 zimbramon[16799]: 16799:info: 2006-06-27 11:46:02, STATUS: sub.domain1.com: antivirus: Running
Jun 27 11:46:06 226 zimbramon[16799]: 16799:info: 2006-06-27 11:46:02, STATUS: sub.domain1.com: ldap: Running
Jun 27 11:46:06 226 zimbramon[16799]: 16799:info: 2006-06-27 11:46:02, STATUS: sub.domain1.com: logger: Running
Jun 27 11:46:06 226 zimbramon[16799]: 16799:info: 2006-06-27 11:46:02, STATUS: sub.domain1.com: mailbox: Running
Jun 27 11:46:06 226 zimbramon[16799]: 16799:info: 2006-06-27 11:46:02, STATUS: sub.domain1.com: mta: Running
Jun 27 11:46:06 226 zimbramon[16799]: 16799:info: 2006-06-27 11:46:02, STATUS: sub.domain1.com: snmp: Running
Jun 27 11:46:06 226 zimbramon[16799]: 16799:info: 2006-06-27 11:46:02, STATUS: sub.domain1.com: spell: Running
Jun 27 11:46:07 226 postfix/smtpd[16788]: lost connection after DATA from 218-169-234-19.dynamic.hinet.net[218.169.234.19]
Jun 27 11:46:07 226 postfix/smtpd[16788]: disconnect from 218-169-234-19.dynamic.hinet.net[218.169.234.19]
Jun 27 11:46:27 226 postfix/smtpd[16789]: connect from 218-169-234-19.dynamic.hinet.net[218.169.234.19]
Jun 27 11:46:30 226 postfix/smtpd[16789]: NOQUEUE: reject: RCPT from 218-169-234-19.dynamic.hinet.net[218.169.234.19]: 550 <s@domain3.com>: Recipient address rejected: domain3.com; from=<tlabair@midlandmgt.com> to=<s@domain3.com> proto=ESMTP helo=<cosmos>
Jun 27 11:46:32 226 postfix/smtpd[16789]: lost connection after DATA from 218-169-234-19.dynamic.hinet.net[218.169.234.19]
Jun 27 11:46:32 226 postfix/smtpd[16789]: disconnect from 218-169-234-19.dynamic.hinet.net[218.169.234.19]
Jun 27 11:48:04 226 zimbramon[17634]: 17634:info: 2006-06-27 11:48:01, STATUS: sub.domain1.com: antispam: Running
Jun 27 11:48:04 226 zimbramon[17634]: 17634:info: 2006-06-27 11:48:01, STATUS: sub.domain1.com: antivirus: Running
Jun 27 11:48:05 226 zimbramon[17634]: 17634:info: 2006-06-27 11:48:01, STATUS: sub.domain1.com: ldap: Running
Jun 27 11:48:05 226 zimbramon[17634]: 17634:info: 2006-06-27 11:48:01, STATUS: sub.domain1.com: logger: Running
Jun 27 11:48:05 226 zimbramon[17634]: 17634:info: 2006-06-27 11:48:01, STATUS: sub.domain1.com: mailbox: Running
Jun 27 11:48:05 226 zimbramon[17634]: 17634:info: 2006-06-27 11:48:01, STATUS: sub.domain1.com: mta: Running
Jun 27 11:48:05 226 zimbramon[17634]: 17634:info: 2006-06-27 11:48:01, STATUS: sub.domain1.com: snmp: Running
Jun 27 11:48:05 226 zimbramon[17634]: 17634:info: 2006-06-27 11:48:01, STATUS: sub.domain1.com: spell: Running
Jun 27 11:48:16 226 postfix/smtpd[17825]: initializing the server-side TLS engine
Jun 27 11:48:16 226 postfix/smtpd[17825]: connect from unknown[59.95.220.62]
Jun 27 11:48:20 226 postfix/smtpd[17825]: NOQUEUE: reject: RCPT from unknown[59.95.220.62]: 554 <jpa@someeefotoindia.com>: Relay access denied; from=<nbz@domain2.com> to=<jpa@someeefotoindia.com> proto=ESMTP helo=<nzaveri>
Jun 27 11:48:23 226 postfix/smtpd[17825]: NOQUEUE: reject: RCPT from unknown[59.95.220.62]: 554 <czaveri@yahoo.com>: Relay access denied; from=<nbz@domain2.com> to=<czaveri@yahoo.com> proto=ESMTP helo=<nzaveri>
Jun 27 11:48:24 226 postfix/smtpd[17825]: disconnect from unknown[59.95.220.62]
Jun 27 11:48:33 226 postfix/smtpd[17825]: connect from unknown[84.204.201.250]
Jun 27 11:48:33 226 postfix/smtpd[17825]: NOQUEUE: reject: RCPT from unknown[84.204.201.250]: 550 <s@domain3.com>: Recipient address rejected: domain3.com; from=<tknowlton@pghengine.com> to=<s@domain3.com> proto=ESMTP helo=<mail.proware.com>
Jun 27 11:48:34 226 postfix/smtpd[17825]: lost connection after DATA from unknown[84.204.201.250]
Jun 27 11:48:34 226 postfix/smtpd[17825]: disconnect from unknown[84.204.201.250]
Jun 27 11:49:49 226 postfix/anvil[14395]: statistics: max connection rate 2/60s for (smtp:218.169.234.19) at Jun 27 11:46:27
Jun 27 11:49:49 226 postfix/anvil[14395]: statistics: max connection count 1 for (smtp:59.95.220.62) at Jun 27 11:39:49
Jun 27 11:49:49 226 postfix/anvil[14395]: statistics: max cache size 2 at Jun 27 11:45:40
Jun 27 11:50:05 226 postfix/smtpd[17825]: connect from unknown[84.204.201.250]
Jun 27 11:50:05 226 postfix/smtpd[17825]: lost connection after CONNECT from unknown[84.204.201.250]
Jun 27 11:50:05 226 postfix/smtpd[17825]: disconnect from unknown[84.204.201.250]
Jun 27 11:50:06 226 zimbramon[18299]: 18299:info: 2006-06-27 11:50:03, QUEUE: 0 0
Jun 27 11:50:07 226 zimbramon[18300]: 18300:info: 2006-06-27 11:50:03, DISK: sub.domain1.com: dev: /dev/sda2, mp: /, tot: 73058, avail: 65698
Jun 27 11:50:07 226 zimbramon[18300]: 18300:info: 2006-06-27 11:50:03, DISK: sub.domain1.com: dev: /dev/sda1, mp: /boot, tot: 99, avail: 83
Jun 27 11:50:09 226 postfix/smtpd[17825]: warning: 201.102.9.3: hostname dsl-201-102-9-3.prod-infinitum.com.mx verification failed: Name or service not known
Jun 27 11:50:09 226 postfix/smtpd[17825]: connect from unknown[201.102.9.3]
Jun 27 11:50:09 226 postfix/smtpd[17825]: lost connection after CONNECT from unknown[201.102.9.3]
Jun 27 11:50:09 226 postfix/smtpd[17825]: disconnect from unknown[201.102.9.3]
Jun 27 11:50:26 226 zimbramon[18298]: 18298:info: 2006-06-27 11:50:03, STATUS: sub.domain1.com: antispam: Running
Jun 27 11:50:26 226 zimbramon[18298]: 18298:info: 2006-06-27 11:50:03, STATUS: sub.domain1.com: antivirus: Running
Jun 27 11:50:27 226 zimbramon[18298]: 18298:info: 2006-06-27 11:50:03, STATUS: sub.domain1.com: ldap: Running
Jun 27 11:50:27 226 zimbramon[18298]: 18298:info: 2006-06-27 11:50:03, STATUS: sub.domain1.com: logger: Running
Jun 27 11:50:27 226 zimbramon[18298]: 18298:info: 2006-06-27 11:50:03, STATUS: sub.domain1.com: mailbox: Running
Jun 27 11:50:27 226 zimbramon[18298]: 18298:info: 2006-06-27 11:50:03, STATUS: sub.domain1.com: mta: Running
Jun 27 11:50:27 226 zimbramon[18298]: 18298:info: 2006-06-27 11:50:03, STATUS: sub.domain1.com: snmp: Running
Jun 27 11:50:28 226 zimbramon[18298]: 18298:info: 2006-06-27 11:50:03, STATUS: sub.domain1.com: spell: Running
Jun 27 11:51:52 226 postfix/smtpd[19105]: initializing the server-side TLS engine
Jun 27 11:51:52 226 postfix/smtpd[19105]: connect from unknown[59.95.220.62]
Jun 27 11:51:55 226 postfix/smtpd[19105]: NOQUEUE: reject: RCPT from unknown[59.95.220.62]: 554 <jpa@someeefotoindia.com>: Relay access denied; from=<nbz@domain2.com> to=<jpa@someeefotoindia.com> proto=ESMTP helo=<nzaveri>
Jun 27 11:52:01 226 postfix/smtpd[19105]: NOQUEUE: reject: RCPT from unknown[59.95.220.62]: 554 <czaveri@yahoo.com>: Relay access denied; from=<nbz@domain2.com> to=<czaveri@yahoo.com> proto=ESMTP helo=<nzaveri>
Jun 27 11:52:04 226 zimbramon[19109]: 19109:info: 2006-06-27 11:52:02, STATUS: sub.domain1.com: antispam: Running
Jun 27 11:52:04 226 zimbramon[19109]: 19109:info: 2006-06-27 11:52:02, STATUS: sub.domain1.com: antivirus: Running
Jun 27 11:52:04 226 zimbramon[19109]: 19109:info: 2006-06-27 11:52:02, STATUS: sub.domain1.com: ldap: Running
Jun 27 11:52:04 226 zimbramon[19109]: 19109:info: 2006-06-27 11:52:02, STATUS: sub.domain1.com: logger: Running
Jun 27 11:52:04 226 zimbramon[19109]: 19109:info: 2006-06-27 11:52:02, STATUS: sub.domain1.com: mailbox: Running
Jun 27 11:52:04 226 zimbramon[19109]: 19109:info: 2006-06-27 11:52:02, STATUS: sub.domain1.com: mta: Running
Jun 27 11:52:04 226 zimbramon[19109]: 19109:info: 2006-06-27 11:52:02, STATUS: sub.domain1.com: snmp: Running
Jun 27 11:52:04 226 zimbramon[19109]: 19109:info: 2006-06-27 11:52:02, STATUS: sub.domain1.com: spell: Running
Jun 27 11:52:04 226 postfix/smtpd[19105]: 4D7E880C746: client=unknown[59.95.220.62]
Jun 27 11:52:07 226 postfix/cleanup[19256]: 4D7E880C746: message-id=<003101c699b2$06dbe2e0$0a6aa8c0@nzaveri>
Jun 27 11:52:08 226 postfix/qmgr[21859]: 4D7E880C746: from=<nbz@domain2.com>, size=8053, nrcpt=1 (queue active)
Jun 27 11:52:09 226 postfix/smtpd[19105]: disconnect from unknown[59.95.220.62]
Jun 27 11:52:14 226 amavis[19937]: (19937-08) ESMTP::10024 /opt/zimbra/amavisd/tmp/amavis-20060626T144840-19937: <nbz@domain2.com> -> <kazi@domain2.com> Received: SIZE=8053 from sub.domain1.com ([127.0.0.1]) by localhost (sub.domain1.com [127.0.0.1]) (amavisd-new, port 10024) with ESMTP id 19937-08 for <kazi@domain2.com>; Tue, 27 Jun 2006 11:52:13 +0530 (IST)
Jun 27 11:52:14 226 amavis[19937]: (19937-08) Checking: nFlBmN1fHaSG [59.95.220.62] <nbz@domain2.com> -> <kazi@domain2.com>
Jun 27 11:52:25 226 postfix/smtpd[19304]: initializing the server-side TLS engine
Jun 27 11:52:25 226 postfix/smtpd[19304]: connect from localhost.localdomain[127.0.0.1]
Jun 27 11:52:25 226 postfix/smtpd[19304]: 28B8E80C747: client=localhost.localdomain[127.0.0.1]
Jun 27 11:52:25 226 postfix/cleanup[19256]: 28B8E80C747: message-id=<003101c699b2$06dbe2e0$0a6aa8c0@nzaveri>
Jun 27 11:52:25 226 postfix/smtpd[19304]: disconnect from localhost.localdomain[127.0.0.1]
Jun 27 11:52:25 226 amavis[19937]: (19937-08) FWD via SMTP: <nbz@domain2.com> -> <kazi@domain2.com>, 250 2.6.0 Ok, id=19937-08, from MTA([127.0.0.1]:10025): 250 Ok: queued as 28B8E80C747
Jun 27 11:52:25 226 postfix/qmgr[21859]: 28B8E80C747: from=<nbz@domain2.com>, size=8885, nrcpt=1 (queue active)

[KevinH]

Can you try sending from Thunderbird or a different client. Can mail be sent ok from the web client? Did Outlook ever work for you or is this always been a problem?

[czaveri]

Hi Kevin,

I tried sending it using Thunderbird but the same problem persists.

I also tried sending using Evolution from a Linux machine, but I get a popup containing the following:

Error while performing operation.
RCPT TO <czaveri@yahoo.com> failed: Transaction failed

So, in fact, I am not able to send using any mail client.

However, I can send emails from domain1.com. I also checked that I can send emails from domain3.com. I just can't send emails from domain2.com.

Also, if you can help me understand, why I receive the SSL prompt everytime I need to download email. This happens for domain3.com using Evolution on Linux machine and also on domain2.com using Microsoft Outlook on Windows machine.

Thank-you very much for your time and attention,

Sincerely,

Chintan Zaveri.

P.S. Sending emails from domain2.com is not working since the day it was added.

[KevinH]

Are you entering the user with a full user@domain? With multiple domains you need to use the full username with domain for all logins.

The SSL cert may just be expired. Have you tried recreating a new one?

[robrankin]

Originally Posted by KevinH

You need to make sure your using SMTP auth and *not* a secure connection for the SMTP part of things. Can you send to any domain?

Not sure if this is the same issue I've seen with Outlook, but it seems Outlook 2003 doesn't like SMTP+TLS on port 25. I've only gotten Outlook to work with "old style" SSL port 465, that is SSL connection is negotiated first, then the SMTP session is started which is the reverse of SMTP+TLS on port 25.

You can enable this in postfix by enabling smtps in master.cf. Perhaps Zimbra should enable that in the postfix config by default?

Hope it helps...

[czaveri]

Originally Posted by KevinH

Are you entering the user with a full user@domain? With multiple domains you need to use the full username with domain for all logins.

The SSL cert may just be expired. Have you tried recreating a new one?

Yes, I am entering the user with a full user@domain.

(No I haven't recreated a new cert. But will do so).

By now, I have also deleted the domain2.com and recreated it. But no better

[czaveri]

Originally Posted by robrankin

Not sure if this is the same issue I've seen with Outlook, but it seems Outlook 2003 doesn't like SMTP+TLS on port 25. I've only gotten Outlook to work with "old style" SSL port 465, that is SSL connection is negotiated first, then the SMTP session is started which is the reverse of SMTP+TLS on port 25.

You can enable this in postfix by enabling smtps in master.cf. Perhaps Zimbra should enable that in the postfix config by default?

Hope it helps...

Hello Rob,

Thank-you for your tip. However, I have confirmed that it is not only Outlook that is not able to send email. I tried sending with Thunderbird and Evolution, too. No client succeeds in sending email through this one domain. However, I am able to send email from other two domains.

I have also tried: unchecking "TLS authentication only" in the Zimbra Admin UI(Configuration->Servers->sub.domain1.com), restarted Zimbra and send email. This, too, didn't work.

Sincerely,

Chintan Zaveri.

[sam]

enable client side logging in outlook and post the logs.

Turn on logging
* On the Tools menu, click Options.
* On the Other tab, click Advanced Options.
* Select the Enable logging (troubleshooting) check box, and then click OK two times.
* Restart Outlook.

more info here:
http://office.microsoft.com/en-us/as...742661033.aspx