What is up with the pictures in emails?

[valley_girl1919]

when I get an email that has pictures in the text, it doesnt show it like that. It shows the pictures as attachments. on my yahoo mail it shows the pictures in the actual email fine but through zimbra it is on as attachments. Anyone know why?

[carpicker]

Check your user Preferences Mail tab,
Select Use HTML when possible,
Then check download pictures on HTML format.

If that doesn't do it for you or options are missing, check with the Sys Admin to make sure its not Disallowed from your profile.

Good luck.

[macdevin]

We are having the same issue.

We can find nothing on the admin side that is blocking this.
The user has Download pictures automatically in HTML Email checked but it still will not place the image in the email.

Thanks

[carpicker]

Originally Posted by macdevin

We are having the same issue.

We can find nothing on the admin side that is blocking this.
The user has Download pictures automatically in HTML Email checked but it still will not place the image in the email.

Thanks

When you say "Nothing on the admin side" are you looking at the Global Settings - Attachment tab? or the COS tab? In the Global Settings, you can block ALL attachemnts (see checkbox) or just a set by selecting the correct file extension.
However, you can further allow or disallow using the COS by making different COS for different users or groups.
One last thing, make sure the machine is capable of displaying those pics. Windows sometimes switches rendering engines based on browsers used and may depend on an external Picture Viewer to render.

Just a thought.