Page 1 of 2 12 LastLast
Results 1 to 10 of 14

Thread: Attachment error in Zimbra Web Client

  1. #1
    potechi is offline Junior Member
    Join Date
    Oct 2009
    Posts
    6
    Rep Power
    5

    Default Attachment error in Zimbra Web Client

    Recently I just upgrade my ZCS from 5.0.18 to 6.0.2.
    After upgrade users that use standard web client on IE6 can't attach files. After writing email and press attach button, the screen goes blank.
    The problem doesn't exist on IE8 & Firefox.
    Is there any quick solution other than upgrade IE or install Firefox?

    Thanks

  2. #2
    ArcaneMagus's Avatar
    ArcaneMagus is offline Moderator
    Join Date
    Feb 2007
    Location
    Portland, OR
    Posts
    1,147
    Rep Power
    10

    Default

    Although technically the admin console at least says it is supported on "IE 6.0 SP2+" it has issues on it as does the web client... I think I read they are going to change that to be 7+ but I am not sure where I read it. In either case... it looks like you already have seen the solution which is to use a browser other then IE 6

  3. #3
    potechi is offline Junior Member
    Join Date
    Oct 2009
    Posts
    6
    Rep Power
    5

    Default

    It's hard (near imposible) to ask my users to upgrade IE or change browser, so I'm looking for another solution before I force them to upgrade.

  4. #4
    ArcaneMagus's Avatar
    ArcaneMagus is offline Moderator
    Join Date
    Feb 2007
    Location
    Portland, OR
    Posts
    1,147
    Rep Power
    10

    Default

    I just tested on a machine that still has IE 6.0.2800.1106 on it on the standard client and couldn't reproduce this. I am still on 6.0.0 though, will be preforming the update tonight and will test again then.
    I would suggest the obvious of clearing the browser cache in the meantime, but you have probably already tried that

  5. #5
    potechi is offline Junior Member
    Join Date
    Oct 2009
    Posts
    6
    Rep Power
    5

    Default

    Yes, I've already tried clearing the browser cache.
    Hope to hear a good news.
    Thank you

  6. #6
    potechi is offline Junior Member
    Join Date
    Oct 2009
    Posts
    6
    Rep Power
    5

    Default

    I just realize that I post on the wrong sub forum.
    Can admin move my thread to the correct place?
    Sorry for the inconvenient.
    Thank you

  7. #7
    ArcaneMagus's Avatar
    ArcaneMagus is offline Moderator
    Join Date
    Feb 2007
    Location
    Portland, OR
    Posts
    1,147
    Rep Power
    10

    Default

    Moved to the Users forum.

  8. #8
    jonallport's Avatar
    jonallport is offline Special Member
    Join Date
    Jul 2008
    Location
    UK
    Posts
    171
    Rep Power
    6

    Default

    BUMP!

    I too have this problem. I can't upgrade the browser as it's IE6 on a Win2k terminal server - IE7+ not an option.

    It doesn't seem to happen all the time, though. e.g. It doesn't happen at all for one user but always for others - most unusual.

    PLEASE HELP US!

  9. #9
    potechi is offline Junior Member
    Join Date
    Oct 2009
    Posts
    6
    Rep Power
    5

    Default

    I found new thing.
    The problem doesn't happen if user attach file before write anything in new email (to, subject, message, etc).

  10. #10
    jonallport's Avatar
    jonallport is offline Special Member
    Join Date
    Jul 2008
    Location
    UK
    Posts
    171
    Rep Power
    6

    Default

    Quote Originally Posted by potechi View Post
    The problem doesn't happen if user attach file before write anything in new email (to, subject, message, etc).
    Based on that I did some testing and again, irrespective of changes made to composed message: It works for some people, not for others - but I can't see any obvious differences in their environments!!!!

Page 1 of 2 12 LastLast

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Replies: 3
    Last Post: 10-05-2007, 11:49 AM
  2. Replies: 8
    Last Post: 02-27-2007, 04:10 AM
  3. Post instsallation problems
    By Assaf in forum Installation
    Replies: 14
    Last Post: 01-29-2007, 11:38 AM
  4. huge log size
    By rmvg in forum Administrators
    Replies: 5
    Last Post: 01-02-2007, 10:39 AM
  5. Zimbra server crashed
    By goetzi in forum Administrators
    Replies: 6
    Last Post: 03-25-2006, 01:00 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •