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Thread: Unable to Reply/Forward sporadically

  1. #1
    kbob is offline Starter Member
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    Default Unable to Reply/Forward sporadically

    I'm stumped. As a Comcast Zimbra mail user I don't know my version or where the program resides. I am on a Win XP Pro version 2002 SP3 platform. In Firefox 3.5.3 and IE 7.0.5730.13 there are times when I am unable to reply to an email I have opened from my Inbox.

    The problem is machine specific. It is sporadic. All I get is a blue screen and a toolbar line that says, Done. Normally, the blue screen flashes and then the reply form shows. I welcome any and all suggestions.

  2. #2
    phoenix is online now Zimbra Consultant & Moderator
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    Default

    Quote Originally Posted by kbob View Post
    I'm stumped. As a Comcast Zimbra mail user I don't know my version or where the program resides. I am on a Win XP Pro version 2002 SP3 platform. In Firefox 3.5.3 and IE 7.0.5730.13 there are times when I am unable to reply to an email I have opened from my Inbox.

    The problem is machine specific. It is sporadic. All I get is a blue screen and a toolbar line that says, Done. Normally, the blue screen flashes and then the reply form shows. I welcome any and all suggestions.
    You must get in touch with Comcast Support to help you resolve your problem: Comcast SmartZone README
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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