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  #1 (permalink)  
Old 09-24-2009, 06:58 AM
chh chh is offline
Advanced Member
 
Posts: 196
Default Problem with shared mail folders with identical name

Hi,

we have one mailbox shared to our users to read within the web client. This worked fine until the update to 6.0.1 (from 5.x) yesterday.
Now if the folder of the shared account has the same name as a folder in the peronal mailbox (i.e Inbox, Sent, ...) the contents of the personal folder is shown, not of the shared mailbox (search line reflects that the personal inbox is selected). If I try to manipulate the search box entry to include the shared accounts name it switches back to the old entry.
If the folders name is different it all works fine.

Any ideas?

Best regards

Christian
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  #2 (permalink)  
Old 09-25-2009, 03:48 AM
Special Member
 
Posts: 165
Default

In fact, one share folder can't has the same name with any private folder
I ask myself that how you can have two folders have same name in system
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  #3 (permalink)  
Old 09-25-2009, 04:41 AM
chh chh is offline
Advanced Member
 
Posts: 196
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The scenario is the following:
Here we all have a "normal" personal account, so of course we have the folders Inbox, Sent and so on.
Then we have an account "technik" where technical requests from our customers come in. As this is a regular account as well this has folders like Inbox, Sent... as well.
This account is shared (on the root level) to other users, so after accepting the share I see a folder "technik" with the subfolders Inbox, Sent ... when logged in to Zimbra. Now I would need to click the technik-Inbox to read mail. Unlike 5.x this now results in showing me my personal inbox.
Before the update it worked, showing in:"technik/Inbox" in the search bar. This works now for folders that have different names, but not if they are identical to the personal ones.

Christian
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  #4 (permalink)  
Old 09-25-2009, 10:24 AM
Elite Member
 
Posts: 482
Default

Sounds like Bug 40888 – Problem browsing to shared inboxes using MountPoints in 6.0 which has been marked as a duplicate of Bug 40899 – sharing entire mailboxes no longer works in 6.0

The latter was marked FIXED on 9/15 and appears in the fixed issues for 6.0.2 at pm.zimbra.com.
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Elliot Wilen
Berkeley, CA
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  #5 (permalink)  
Old 10-28-2009, 03:16 AM
New Member
 
Posts: 3
Exclamation

The problem is fixed for the english translation.

I have tried with the Italian translation and the system folder of the shared account seems empty. In the search bar apperar: in:"SharedAccount/In arrivo" and don't see nothing, if I change the search with the value: in:"SharedAccount/inbox" the messages are shown.

This is a weird behaviour....
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  #6 (permalink)  
Old 10-28-2009, 04:33 AM
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Posts: 3
Exclamation

I have opened a bug #42148

Bye
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