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Thread: Problem with shared mail folders with identical name

  1. #1
    chh
    chh is offline Advanced Member
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    Default Problem with shared mail folders with identical name

    Hi,

    we have one mailbox shared to our users to read within the web client. This worked fine until the update to 6.0.1 (from 5.x) yesterday.
    Now if the folder of the shared account has the same name as a folder in the peronal mailbox (i.e Inbox, Sent, ...) the contents of the personal folder is shown, not of the shared mailbox (search line reflects that the personal inbox is selected). If I try to manipulate the search box entry to include the shared accounts name it switches back to the old entry.
    If the folders name is different it all works fine.

    Any ideas?

    Best regards

    Christian

  2. #2
    dalmate is offline Elite Member
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    Default

    In fact, one share folder can't has the same name with any private folder
    I ask myself that how you can have two folders have same name in system

  3. #3
    chh
    chh is offline Advanced Member
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    The scenario is the following:
    Here we all have a "normal" personal account, so of course we have the folders Inbox, Sent and so on.
    Then we have an account "technik" where technical requests from our customers come in. As this is a regular account as well this has folders like Inbox, Sent... as well.
    This account is shared (on the root level) to other users, so after accepting the share I see a folder "technik" with the subfolders Inbox, Sent ... when logged in to Zimbra. Now I would need to click the technik-Inbox to read mail. Unlike 5.x this now results in showing me my personal inbox.
    Before the update it worked, showing in:"technik/Inbox" in the search bar. This works now for folders that have different names, but not if they are identical to the personal ones.

    Christian

  4. #4
    ewilen's Avatar
    ewilen is offline Moderator
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    Sounds like Bug 40888 – Problem browsing to shared inboxes using MountPoints in 6.0 which has been marked as a duplicate of Bug 40899 – sharing entire mailboxes no longer works in 6.0

    The latter was marked FIXED on 9/15 and appears in the fixed issues for 6.0.2 at pm.zimbra.com.

  5. #5
    techside is offline Junior Member
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    Exclamation

    The problem is fixed for the english translation.

    I have tried with the Italian translation and the system folder of the shared account seems empty. In the search bar apperar: in:"SharedAccount/In arrivo" and don't see nothing, if I change the search with the value: in:"SharedAccount/inbox" the messages are shown.

    This is a weird behaviour....

  6. #6
    techside is offline Junior Member
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    Exclamation

    I have opened a bug #42148

    Bye

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