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  #1 (permalink)  
Old 08-12-2009, 04:36 AM
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Posts: 14
Default [SOLVED] can't access mail

hello everyone,
recently i installed zcs in my lan.
my domain is ict2009.
when i type admin@hostname.ict2009:7071, i get an administration console. that's ok.
but, i can't access to mailboxes via mail.ict2009.
in other words, i can't access to zimbra collaboration suite, only to zimbra administration console!
does anyone have any solution?
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  #2 (permalink)  
Old 08-12-2009, 04:52 AM
Zimbra Consultant & Moderator
 
Posts: 19,653
Default

There are lots of solutions in the forums for this type of problem if you search. What does the output of the following command show:

Code:
su - zimbra
zmcontrol status
I assume you're using a Split DNS for your lan? Take a look in the log files for any errors.

BTW, I'd suggest you use a valid domain name even for your LAN, in preference it would be the same as your external domain name.
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Bill
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  #3 (permalink)  
Old 08-12-2009, 04:53 AM
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Posts: 7,911
Default

Welcome to the forums

Code:
su - zimbra
zmcontrol -v
zmcontrol status
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  #4 (permalink)  
Old 08-12-2009, 05:01 AM
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Posts: 14
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i typed this codes, and everything runs smoothly. still i can't access to mailboxes via mail.domain
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  #5 (permalink)  
Old 08-12-2009, 05:02 AM
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Posts: 7,911
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Well please post those details plus
Code:
cat /etc/hosts
cat /etc/resolv.conf
dig yourdomain mx
dig yourdomain any
host `hostname` <- note backticks and not single quotes
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  #6 (permalink)  
Old 08-12-2009, 05:15 AM
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Posts: 14
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here is what i've got after typing suggested codes:

dig mydomain mx:

[root@lab ~]# dig ict2009 mx

; <<>> DiG 9.3.4-P1 <<>> ict2009 mx
;; global options: printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 29030
;; flags: qr aa rd ra; QUERY: 1, ANSWER: 2, AUTHORITY: 2, ADDITIONAL: 2

;; QUESTION SECTION:
;ict2009. IN MX

;; ANSWER SECTION:
ict2009. 86400 IN MX 10 lab.ict2009.
ict2009. 86400 IN MX 15 deki.ict2009.

;; AUTHORITY SECTION:
ict2009. 86400 IN NS deki.ict2009.
ict2009. 86400 IN NS lab.ict2009.

;; ADDITIONAL SECTION:
lab.ict2009. 86400 IN A 192.168.1.125
deki.ict2009. 86400 IN A 127.0.0.1

;; Query time: 7 msec
;; SERVER: 192.168.1.125#53(192.168.1.125)
;; WHEN: Wed Aug 12 13:10:40 2009
;; MSG SIZE rcvd: 126

dig mydomain any:

; <<>> DiG 9.3.4-P1 <<>> ict2009 any
;; global options: printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 596
;; flags: qr aa rd ra; QUERY: 1, ANSWER: 6, AUTHORITY: 0, ADDITIONAL: 2

;; QUESTION SECTION:
;ict2009. IN ANY

;; ANSWER SECTION:
ict2009. 86400 IN SOA ict2009. sysadmin.example.com. 10 28800 7200 2419200 86400
ict2009. 86400 IN NS deki.ict2009.
ict2009. 86400 IN NS lab.ict2009.
ict2009. 86400 IN MX 15 deki.ict2009.
ict2009. 86400 IN MX 10 lab.ict2009.
ict2009. 86400 IN A 192.168.1.125

;; ADDITIONAL SECTION:
lab.ict2009. 86400 IN A 192.168.1.125
deki.ict2009. 86400 IN A 127.0.0.1

;; Query time: 0 msec
;; SERVER: 192.168.1.125#53(192.168.1.125)
;; WHEN: Wed Aug 12 13:11:44 2009
;; MSG SIZE rcvd: 198
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  #7 (permalink)  
Old 08-12-2009, 05:16 AM
Zimbra Consultant & Moderator
 
Posts: 19,653
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Quote:
Originally Posted by djekovic.dejan View Post
i typed this codes, and everything runs smoothly. still i can't access to mailboxes via mail.domain
When you're asked to run commands please post the output and when you're asked question please answer them. Nobody can help you unless you actually provide some information.
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Bill
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  #8 (permalink)  
Old 08-12-2009, 05:20 AM
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Posts: 14
Default

sorry Phoenix,
here is an answer to your suggestion:

[zimbra@lab ~]$ zmcontrol status
Host lab.ict2009
antispam Running
antivirus Running
ldap Running
logger Running
mailbox Running
mta Running
snmp Running
spell Running
stats Running
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  #9 (permalink)  
Old 08-12-2009, 05:27 AM
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Posts: 7,911
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And the other information please
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  #10 (permalink)  
Old 08-12-2009, 05:44 AM
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Posts: 7,911
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No, look at my post above where I asked for /etc/hosts, /etc/resolv.conf and host
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