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Thread: [SOLVED] can't access mail

  1. #1
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    Default [SOLVED] can't access mail

    hello everyone,
    recently i installed zcs in my lan.
    my domain is ict2009.
    when i type admin@hostname.ict2009:7071, i get an administration console. that's ok.
    but, i can't access to mailboxes via mail.ict2009.
    in other words, i can't access to zimbra collaboration suite, only to zimbra administration console!
    does anyone have any solution?

  2. #2
    phoenix is online now Zimbra Consultant & Moderator
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    There are lots of solutions in the forums for this type of problem if you search. What does the output of the following command show:

    Code:
    su - zimbra
    zmcontrol status
    I assume you're using a Split DNS for your lan? Take a look in the log files for any errors.

    BTW, I'd suggest you use a valid domain name even for your LAN, in preference it would be the same as your external domain name.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
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    Welcome to the forums

    Code:
    su - zimbra
    zmcontrol -v
    zmcontrol status

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    i typed this codes, and everything runs smoothly. still i can't access to mailboxes via mail.domain

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    Well please post those details plus
    Code:
    cat /etc/hosts
    cat /etc/resolv.conf
    dig yourdomain mx
    dig yourdomain any
    host `hostname` <- note backticks and not single quotes

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    here is what i've got after typing suggested codes:

    dig mydomain mx:

    [root@lab ~]# dig ict2009 mx

    ; <<>> DiG 9.3.4-P1 <<>> ict2009 mx
    ;; global options: printcmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 29030
    ;; flags: qr aa rd ra; QUERY: 1, ANSWER: 2, AUTHORITY: 2, ADDITIONAL: 2

    ;; QUESTION SECTION:
    ;ict2009. IN MX

    ;; ANSWER SECTION:
    ict2009. 86400 IN MX 10 lab.ict2009.
    ict2009. 86400 IN MX 15 deki.ict2009.

    ;; AUTHORITY SECTION:
    ict2009. 86400 IN NS deki.ict2009.
    ict2009. 86400 IN NS lab.ict2009.

    ;; ADDITIONAL SECTION:
    lab.ict2009. 86400 IN A 192.168.1.125
    deki.ict2009. 86400 IN A 127.0.0.1

    ;; Query time: 7 msec
    ;; SERVER: 192.168.1.125#53(192.168.1.125)
    ;; WHEN: Wed Aug 12 13:10:40 2009
    ;; MSG SIZE rcvd: 126

    dig mydomain any:

    ; <<>> DiG 9.3.4-P1 <<>> ict2009 any
    ;; global options: printcmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 596
    ;; flags: qr aa rd ra; QUERY: 1, ANSWER: 6, AUTHORITY: 0, ADDITIONAL: 2

    ;; QUESTION SECTION:
    ;ict2009. IN ANY

    ;; ANSWER SECTION:
    ict2009. 86400 IN SOA ict2009. sysadmin.example.com. 10 28800 7200 2419200 86400
    ict2009. 86400 IN NS deki.ict2009.
    ict2009. 86400 IN NS lab.ict2009.
    ict2009. 86400 IN MX 15 deki.ict2009.
    ict2009. 86400 IN MX 10 lab.ict2009.
    ict2009. 86400 IN A 192.168.1.125

    ;; ADDITIONAL SECTION:
    lab.ict2009. 86400 IN A 192.168.1.125
    deki.ict2009. 86400 IN A 127.0.0.1

    ;; Query time: 0 msec
    ;; SERVER: 192.168.1.125#53(192.168.1.125)
    ;; WHEN: Wed Aug 12 13:11:44 2009
    ;; MSG SIZE rcvd: 198

  7. #7
    phoenix is online now Zimbra Consultant & Moderator
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    Quote Originally Posted by djekovic.dejan View Post
    i typed this codes, and everything runs smoothly. still i can't access to mailboxes via mail.domain
    When you're asked to run commands please post the output and when you're asked question please answer them. Nobody can help you unless you actually provide some information.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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    sorry Phoenix,
    here is an answer to your suggestion:

    [zimbra@lab ~]$ zmcontrol status
    Host lab.ict2009
    antispam Running
    antivirus Running
    ldap Running
    logger Running
    mailbox Running
    mta Running
    snmp Running
    spell Running
    stats Running

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    And the other information please

  10. #10
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    No, look at my post above where I asked for /etc/hosts, /etc/resolv.conf and host

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