Zimbra offers Open Source email server software and shared calendar for Linux and the Mac
Go Back   Zimbra :: Forums > Zimbra Collaboration Suite > Users

Welcome to the Zimbra :: Forums!
Welcome, if you would like to post a comment please register. We also encourage you to explore all things Zimbra with our team and members of the community.

Reply
 
LinkBack Thread Tools Search this Thread Display Modes
  #1 (permalink)  
Old 07-17-2009, 05:44 AM
Special Member
 
Posts: 150
Default [SOLVED] zimbra server down, not shoing webmail

hi. can anyone point me to the right direction....all of a sudden my zimbra server stopped working. now if i try to start/restart httpd it shows the apache test page. i checked and zimbra is running but it is not displaying the login for webmail. how can i restore the webmail login, also for admin login?
Reply With Quote
  #2 (permalink)  
Old 07-17-2009, 05:51 AM
Zimbra Consultant & Moderator
 
Posts: 19,639
Default

Quote:
Originally Posted by bangsters View Post
hi. can anyone point me to the right direction....all of a sudden my zimbra server stopped working. now if i try to start/restart httpd it shows the apache test page. i checked and zimbra is running but it is not displaying the login for webmail. how can i restore the webmail login, also for admin login?
Just stop the Apache server you seem to have installed on the Zimbra server then disable it from starting at boot and restart Zimbra.
__________________
Regards


Bill
Reply With Quote
  #3 (permalink)  
Old 07-17-2009, 05:59 AM
Special Member
 
Posts: 150
Default

i already tried shutting down httpd then restarting zmcontrol (that's how to restart zimbra right?)...but no luck...
Reply With Quote
  #4 (permalink)  
Old 07-17-2009, 06:01 AM
Moderator
 
Posts: 7,911
Default

Code:
su - zimbra
zmcontrol status
__________________
Reply With Quote
  #5 (permalink)  
Old 07-17-2009, 06:06 AM
Zimbra Consultant & Moderator
 
Posts: 19,639
Default

Quote:
Originally Posted by bangsters View Post
i already tried shutting down httpd then restarting zmcontrol (that's how to restart zimbra right?)...but no luck...
Then you need to look in the log files for a clue.
__________________
Regards


Bill
Reply With Quote
  #6 (permalink)  
Old 07-17-2009, 06:06 AM
Special Member
 
Posts: 150
Default

started zmcontrol but still not showing

[zimbra@mailhost ~]$ zmcontrol status

antispam Running
antivirus Running
archiving Running
convertd Running
imapproxy Running
ldap Running
logger Running
mailbox Stopped
zmmtaconfig is running.
convertd running pid: 3653
mailboxd is not running.
zmmailboxdctl is not running
mta Running
snmp Running
spell Running
stats Running
Reply With Quote
  #7 (permalink)  
Old 07-17-2009, 06:08 AM
Moderator
 
Posts: 7,911
Default

Quote:
mailboxd is not running.
zmmailboxdctl is not running
Check /opt/zimbra/log/mailbox.log. I guess it may be a issue with either /etc/hosts or your DNS so please post the following
Code:
cat /etc/hosts
cat /etc/resolv.conf
dig yourdomain mx
dig yourdomain any
host `hostname` <- note backticks and not single quotes (type as is)
__________________
Reply With Quote
  #8 (permalink)  
Old 07-17-2009, 06:18 AM
Special Member
 
Posts: 150
Default

they are all showing the correct IP. even if I try to view web interface via IP is not showing (however if I start httpd it loads the default apache test page meaning the ip is resolving correctly at the least)
Reply With Quote
  #9 (permalink)  
Old 07-17-2009, 06:20 AM
Moderator
 
Posts: 7,911
Default

Well as asked have you checked your logfiles for any error messages ?
__________________
Reply With Quote
  #10 (permalink)  
Old 07-17-2009, 06:23 AM
Zimbra Consultant & Moderator
 
Posts: 19,639
Default

Quote:
Originally Posted by bangsters View Post
they are all showing the correct IP. even if I try to view web interface via IP is not showing (however if I start httpd it loads the default apache test page meaning the ip is resolving correctly at the least)
You should still post the information you've been asked for so it can be confirmed as OK.
__________________
Regards


Bill
Reply With Quote
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes


Similar Threads

Why Join?

Registering let's you ask questions, makes it easier to search, displays any files attached to posts, and notifies you about replies.

blog.zimbra.com




 

SEO by vBSEO ©2011, Crawlability, Inc.