[SOLVED] zimbra server down, not shoing webmail

[bangsters]

this is the error showing in the log file.

Jul 17 08:33:13 mailhost zmmailboxdmgr[28626]: stale pid 21997 found in /opt/zimbra/log/zmmailboxd_manager.pid: No such process
Jul 17 08:33:13 mailhost zmmailboxdmgr[28626]: assuming no other instance is running
Jul 17 08:33:13 mailhost zmmailboxdmgr[28626]: file /opt/zimbra/log/zmmailboxd.pid does not exist
Jul 17 08:33:13 mailhost zmmailboxdmgr[28626]: assuming no other instance is running
Jul 17 08:33:13 mailhost zmmailboxdmgr[28626]: no manager process is running

[uxbod]

Okay, so please post the information I requested about your DNS setup. Please feel free to obfuscate any sensitive information.

[bangsters]

Originally Posted by phoenix

You should still post the information you've been asked for so it can be confirmed as OK.

[root@mailhost log]# cat /etc/hosts
# Do not remove the following line, or various programs
# that require network functionality will fail.
127.0.0.1 localhost.localdomain localhost
208.68.xxx.xx mailhost.xxxxxxxx.com mailhost

[root@mailhost log]#

[root@mailhost log]# cat /etc/resolv.conf
search xxxxxxx.com
nameserver 69.9.xxx.xxx
nameserver 208.78.xxx.xxx
nameserver 69.9.xxx.xxx
nameserver 69.9.xxx.xxx
nameserver 208.68.xxx.xxx
nameserver 199.199.xxx.xxx
nameserver 69.9.xxx.xxx

[root@mailhost log]# dig xxxxxxx.com any

; <<>> DiG 9.2.4 <<>> xxxxx.com any
;; global options: printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 37130
;; flags: qr aa rd ra; QUERY: 1, ANSWER: 5, AUTHORITY: 0, ADDITIONAL: 3

;; QUESTION SECTION:
;xxxxx.com. IN ANY

;; ANSWER SECTION:
xxxxx.com. 86400 IN SOA ns.xxxxx.com. admin.xxxxx.com. 2008022482 10800 3600 604800 86400
xxxxx.com. 86400 IN NS ns.xxxxx.com.
xxxxx.com. 86400 IN NS ns2.toqen.com.
xxxxx.com. 86400 IN A 69.9.xxx.xxx
xxxxx.com. 86400 IN MX 10 mailhost.xxxxx.com.

;; ADDITIONAL SECTION:
ns.xxxxx.com. 86400 IN A 69.9.xxx.xxx
ns2.xxxxx.com. 86400 IN A 69.9.xxx.xxx
mailhost.xxxxx.com. 86400 IN A 208.68.xxx.xxx

;; Query time: 1 msec
;; SERVER: 69.9.42.210#53(69.9.42.210)
;; WHEN: Fri Jul 17 08:41:16 2009
;; MSG SIZE rcvd: 193

i have to replace the ips since this is a public forum and might not be a good idea.

[phoenix]

According to the this report you don't have a valid MX (in fact none) record for your domain.

[uxbod]

Also post the hostname command I asked for please

[bangsters]

that is the wrong domain

[bangsters]

Originally Posted by uxbod

Also post the hostname command I asked for please

[zimbra@mailhost ~]$ host `hostname`
mailhost.xxxxx.com has address 208.68.xxx.xxx

correct info supposedly. settings have been like that for 2+yrs

[uxbod]

Okay, shutdown ZCS, and then make sure no zimbra processes are still running. Then try starting ZCS again. Have you accidentally enabled IPTables ?

[bangsters]

Originally Posted by uxbod

Okay, shutdown ZCS, and then make sure no zimbra processes are still running. Then try starting ZCS again. Have you accidentally enabled IPTables ?

zmcontrol stopped then started....iptables flushed....still same thing

would you like to ssh to box? i believe you are more knowledgeable at this than me.

[uxbod]

That logfile entry is from zimbra.log but what about mailbox.log under /opt/zimbra/log. When you start ZCS can you post the whole of zimbra.log so we can see what is completely happening @ startup.