Emails sent from Outlook 2007 get unformated on Zimbra Web interface

[rnuno]

Hi,

Im seeing this behavior for a long time and i tried to search the forums about it but it seams no one is seeing this issue like we do. Wen a user writes a email on Outlook for instance 3 lines like this:

Hi,

line1 
line2
line3

Bye.

On the Zimbra web interface it will look something like this:

Hi,


line1


line2


line3


bye.

is there any option that we can change on the interface or Outlook to stop this behavior? This are HTML emails.

Thank you.

[rnuno]

Ok i will attach some pictures to try to show what im talking about. is no one else seeing this issue?


View of the email on the Outlook Client:




View of the email on the Zimbra Desktop or Web Interface:

[nrc]

Unfortunately Outlook 2007 composes HTML email with Word 2007 which generates HTML email that may not render as you might expect on anything but an Outlook or Word 2007.

I would bet that if you pull the source for that message out and view it on a standards compliant browser you'll get the same results.

Interesting stuff about Microsoft breaking HTML standards in email here:

Microsoft takes email design back 5 years - Blog - Campaign Monitor
Outlook's broken Let's fix it