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  #1 (permalink)  
Old 07-06-2009, 12:58 PM
New Member
 
Posts: 3
Default Webmail error when send email

Network error....


method: SendMsgRequest
msg: system failure: MessagingException
code: service.FAILURE
detail: soap:Receiver
trace: btpool0-8:1246906294327:69e96f89a3226f56
request:

Body: {
SendMsgRequest: {
_jsns: "urn:zimbraMail",
m: {
e: [
0: {
a: "ana@franklangevin.net",
add: 1,
p: "ana",
t: "t"
},
1: {
a: "rcollin@franklangevin.net",
p: "remi collin",
t: "f"
}
],
idnt: "ce7d7b8e-68bf-4f96-9061-281d97d8d2c3",
mp: [
0: {
content: {
_content: ""
},
ct: "text/plain"
}
],
su: {
_content: "eeeeeeeeeeeeee"
}
},
suid: 1246906310978
}
},
Header: {
context: {
_jsns: "urn:zimbra",
account: {
_content: "rcollin@franklangevin.net",
by: "name"
},
authToken: "(removed)",
format: {
type: "js"
},
sessionId: {
_content: 166,
id: 166
},
userAgent: {
name: "ZimbraWebClient - FF3.0 (Linux)",
version: "5.0.16_GA_2921.UBUNTU8_64"
}
}
}


But can send email when use imap ..telnet etc..

webmail working good before ...i try correct document probleme !

i try tu fix permission ...still not working
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  #2 (permalink)  
Old 07-06-2009, 09:38 PM
Elite Member
 
Posts: 351
Default

Can you post mailbox.log output while you send the mail ? Also check for below setting :-

zmprov gs `zmhostname` | grep -i smtphost
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  #3 (permalink)  
Old 07-06-2009, 10:00 PM
New Member
 
Posts: 3
Default

zmprov gs `zmhostname` | grep -i smtphost
zimbraSmtpHostname: franklangevin.net
Attached Files
File Type: zip mailbox.log.zip (2.83 MB, 7 views)
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  #4 (permalink)  
Old 07-06-2009, 11:07 PM
Elite Member
 
Posts: 351
Default

Hi imerius,

I went through the logs and saw this :-

com.zimbra.cs.mailbox.MailSender$SafeMessagingExce ption: franklangevin.net; chained exception is:
java.net.UnknownHostException: franklangevin.net
at com.sun.mail.smtp.SMTPTransport.openServer(SMTPTra nsport.java:1376)

You have zimbraSmtpHostname: franklangevin.net which it cannot resolve. Can you change franklangevin.net to IP address of SMTP server ?

zmprov ms `zmhostname` zimbraSmtpHostname xx.xx.xx.xx
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  #5 (permalink)  
Old 07-07-2009, 05:18 AM
New Member
 
Posts: 3
Thumbs up Very thx

i add this line in my tinydns (because your help)

+franklangevin.net:67.70.238.58:86400

work again...

my pitching error but very very very thx
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  #6 (permalink)  
Old 07-07-2009, 09:38 AM
Elite Member
 
Posts: 351
Default

Good to know its working now.
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