Feedback from a Zimbra customer using Windows having moved from Outlook

[greenrenault]

Received this feedback from a Zimbra customer today using Windows having moved from Outlook.

Remember however that I do NOT like the Zimbra client because of its lack of integration with the Windows desktop. This problem surfaced again recently in a new guise - we cannot click on an "click here to email me" link on a web page. Even the Zimbra desktop client does not integrate, which I find remarkable. Until Zimbra can fix this, it will never be a real competitor for Outloook, or Thunderbird, or several others, which is a real shame because it has a lot to offer.

As for its server, I have no problems with that whatsoever and it appears to be a very good product..

We are now testing this method, Default Mail Applications (mailto reprised) » Zimbra :: Blog

Any other suggestions? What do you use to integrate Zimbra and mailto links etc. on Windows.

[fcash]

This is a Windows issue, not a client issue, and affects more e-mail programs than just Zimbra.

Until Microsoft makes it easy to change the default handler for MIME types, this will not be changed.

For example, how does one make GMail the default mail handler in Windows without resorting to registry hacks?

[Rich Graves]

There are several Zimbra server issues independent of the client OS.

Bug 37910 – No cc= or bcc= parameters for view=compose

Comment #10 at
Bug 27063 – "mailto:" is passed into the prepopulated "to:" field when setting zimbra as default mail app

[penbrock]

My users have this same issue. They use the web interface and I had to set up Outlook to connect to Zimbra so they can use it.
This is a huge issue I hope someone finds a fix for

[phoenix]

My users have this same issue. They use the web interface and I had to set up Outlook to connect to Zimbra so they can use it.
This is a huge issue I hope someone finds a fix for

The same answer as your other thread, please search bugzilla.

[greenrenault]

This is a Windows issue, not a client issue, and affects more e-mail programs than just Zimbra.

Until Microsoft makes it easy to change the default handler for MIME types, this will not be changed.

For example, how does one make GMail the default mail handler in Windows without resorting to registry hacks?

In an ideal world, it would be as you've stated & I understand your logic. However this is not acceptable to end users. In their eyes, the fact that Zimbra does not support this type of feature is a failing in Zimbra not Windows.

Blaming Windows just gets us no where.

Still looking for a solution having tried Zimbra Desktop and their Global Option to handle 'Sent To' which didn't work and Zimbra Toaster which also didn't work. Will be trying a few Windows Registry hacks today.

[krabina]

We use a small gadget called ZimbraNotifier:
Habitech

One of its features is to redirect mailto:-links in windows to zimbra

-Bernhard

[cpm]

We use a small gadget called ZimbraNotifier:
Habitech

One of its features is to redirect mailto:-links in windows to zimbra

-Bernhard

$15 per seat to use mailto: ?

No thanks.

It does seem to do all kinds of other neat things. That's cool, but I'm
afraid there is no way I could do this.

thanks for the idea though.

[Dirk]

This is a Windows issue, not a client issue, and affects more e-mail programs than just Zimbra.

Until Microsoft makes it easy to change the default handler for MIME types, this will not be changed.

For example, how does one make GMail the default mail handler in Windows without resorting to registry hacks?

I strongly disagree. To state that this is a Windows issue would imply that perhaps it works just fine on one or more other operating system, such as OS X, Linux, BSD, Solaris. Zimbra can run in a browser window on any of those, but a mailto: on a different website still may have difficulty in opening Zimbra to the correct location.

The fix for making it work correctly would vary depending on the OS used, but that does not mean that the OS is at fault.

[nrc]

$15 per seat to use mailto: ?

No thanks.

Or $100 for your entire domain.