monitor all mailbox incoming and outgoing

[bangsters]

Hey.

We need to monitor the incoming and outgoing mail for some of our employees. How do we do this? I created another email account and had all the other accounts forward to that (invisible to user via admin)...but I think that is only for incoming mail. For outgoing mail how do we do this so that it's transaprent, THis is for QC purposes.

Thanks

[mmorse]

Choices:

Note these first two options (forwards/BCC) can bounce and reveal themselves if the account being forwarded to is unavailable/down/closed (Zimbra's maintenance mode queue's mail at MTA, while locked/lockout still delivers mail).

always_bcc > all users in/out
-Enhancement Hacks - power of filters & always_bcc

recipient_bcc_maps & sender_bcc_maps > per user in/out
-[SOLVED] Automatically CC an account? Is this possible?
-[SOLVED] Monitoring email accounts

legal intercept > web-client per user in/out via new envelope
-Can be used to catch 'drafts'.
-SMTP sends are not included, it's intended for web-client monitoring only.
-Will eventually be extended to chats: Bug 21761 - Legal intercept support: IM
-Legal Intercept - Zimbra :: Wiki

ZAD (Zimbra Archiving & Discovery w/ Cross Mailbox Search) > covers all SMTP & web-client in/out via envelope expansion, with other features planned.
-Add-on that forks mail to archive accounts.
-Archives can exist on your server or an external system - though you don't benefit from single instance storage/x-mailbox search if using external non-Zimbra server. (An external ZCS server can have some benefit, but you'll have at least 2 copies.)
-Upcoming: Bug 12697 - Other collaboration data (IM, Docs, Calendars) need to be archived
-Zimbra Archiving and Discovery Whitepaper.pdf
-Zimbra Archiving and Discovery Release Notes.pdf
(The add-on is now bundled in NE for easier setup - each uses a license count, so your given the option of purchasing additional mailboxes for archiving at a reduced cost.)

[bangsters]

are these built in features or more like modules/hacks by other developers/customers?

[mmorse]

Postfix features:
always_bcc
recipient_bcc_maps & sender_bcc_maps

Zimbra features:
Intecept
ZAD