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Thread: monitor all mailbox incoming and outgoing

  1. #1
    bangsters is offline Special Member
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    Default monitor all mailbox incoming and outgoing

    Hey.

    We need to monitor the incoming and outgoing mail for some of our employees. How do we do this? I created another email account and had all the other accounts forward to that (invisible to user via admin)...but I think that is only for incoming mail. For outgoing mail how do we do this so that it's transaprent, THis is for QC purposes.

    Thanks

  2. #2
    mmorse's Avatar
    mmorse is offline Moderator
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    Choices:

    Note these first two options (forwards/BCC) can bounce and reveal themselves if the account being forwarded to is unavailable/down/closed (Zimbra's maintenance mode queue's mail at MTA, while locked/lockout still delivers mail).

    always_bcc > all users in/out
    -Enhancement Hacks - power of filters & always_bcc

    recipient_bcc_maps & sender_bcc_maps > per user in/out
    -[SOLVED] Automatically CC an account? Is this possible?
    -[SOLVED] Monitoring email accounts

    legal intercept > web-client per user in/out via new envelope
    -Can be used to catch 'drafts'.
    -SMTP sends are not included, it's intended for web-client monitoring only.
    -Will eventually be extended to chats: Bug 21761 - Legal intercept support: IM
    -Legal Intercept - Zimbra :: Wiki

    ZAD (Zimbra Archiving & Discovery w/ Cross Mailbox Search) > covers all SMTP & web-client in/out via envelope expansion, with other features planned.
    -Add-on that forks mail to archive accounts.
    -Archives can exist on your server or an external system - though you don't benefit from single instance storage/x-mailbox search if using external non-Zimbra server. (An external ZCS server can have some benefit, but you'll have at least 2 copies.)
    -Upcoming: Bug 12697 - Other collaboration data (IM, Docs, Calendars) need to be archived
    -Zimbra Archiving and Discovery Whitepaper.pdf
    -Zimbra Archiving and Discovery Release Notes.pdf
    (The add-on is now bundled in NE for easier setup - each uses a license count, so your given the option of purchasing additional mailboxes for archiving at a reduced cost.)
    Last edited by mmorse; 04-27-2009 at 11:25 AM.

  3. #3
    bangsters is offline Special Member
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    are these built in features or more like modules/hacks by other developers/customers?

  4. #4
    mmorse's Avatar
    mmorse is offline Moderator
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    Postfix features:
    always_bcc
    recipient_bcc_maps & sender_bcc_maps

    Zimbra features:
    Intecept
    ZAD

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