Why is Zimbra so buggy?

[carr]

Originally Posted by edwin.arneson

Since they need to complete with desktop clients like Thunderbird and Outlook, there are features that are missing and should be included.

Sorry but a naked Thinderbird client does not have that many features. But people are contributing throughout plugins, because there is DOCUMENTATION. Zimlets are supposed to be the plugins for Zimbra, but no one wants to put up with such a mess.

[nrc]

Originally Posted by carr

Sorry but a naked Thinderbird client does not have that many features. But people are contributing throughout plugins, because there is DOCUMENTATION. Zimlets are supposed to be the plugins for Zimbra, but no one wants to put up with such a mess.

I agree, if Zimbra hopes to have any substantial community support they need to clean up their API documentation.

However, I don't think that they can afford to rest on features. They're still missing too many features that users expect in an Enterprise messaging system to rest on features.

If we're talking about focus of effort, I'd have to say that the desktop version is probably the effort that could best be sacrificed for a greater focus on documentation, clean-up, and bug fixes.

[carr]

Originally Posted by nrc

If we're talking about focus of effort, I'd have to say that the desktop version is probably the effort that could best be sacrificed for a greater focus on documentation, clean-up, and bug fixes.

I'm not sure though, but I think the desktop version is not such an effort. It is basically a trimmed Zimbra server using Mozilla Prism.

However, I agree with you on focusing on documentation, clean-up and bug fixes.

@jholder:
When compared to Norton Virus you are in the "bloated not so good working" phase.
I'm sorry to say this, but at the moment you are not such a "good" company, because it takes more to be one then just being there.
I agree with you though that it is normal to make mistakes, but it also depends on the kind of mistakes and the way you handle them.

Since I started using Zimbra, I never had the feeling that you are really talking to your community. Take a look at this thread. Your are the only one participating.
We don't want to hear that you are great company. We want to see results =)