External IM support PLEASE!

[troublemaker]

Originally Posted by cpm

What I can't do, and want to do, and think I should be able to do, is IM from gtalk to a zimbra user, or the other way around.

You need to add some SRV records to DNS. Without that, external jabber servers (like gtalk) will not know how to connect to your server to start conversations.

More, ZCS's IM component is downgraded version of WildFire XMPP server. It does not contain some code to go outside. Try to install separate OpenFire (successor to WildFire) server and use its capabilities. I did so. Also, I've used ZCS's LDAP component to authenticate users in OpenFire. And now have almost no problems: seamless integration.
We've prepared pre-configured Miranda IM and setting it up on user's demand.

And we thinking about adding ICQ gateway to OF, so our users may have no access to the internet (www), but they still will be communicable.

[cpm]

Originally Posted by troublemaker

You need to add some SRV records to DNS. Without that, external jabber servers (like gtalk) will not know how to connect to your server to start conversations.
>SNIP

Ah,

Good call.

I'll give that a try.

I've not messed with srv records yet. It's about time I expect.

Thanks much.

[gnyce]

you need the correct ports open on your firewall to your Zimbra server... and two DNS records (maybe just one, not sure).

Open ports for Zimbra:
tcp port 5223
tcp port 5269

SRV records
_xmpp-client._tcp.DOMAIN.COM port 5223 --> point to server DNS name/"A" record
_xmpp-server._tcp.DOMAIN.COM port 5269 --> point to server DNS name/"A" record

HTH, corrections welcome

[troublemaker]

For example:

$ dig _xmpp-server._tcp.gmail.com. SRV

; <<>> DiG 9.4.2-P2 <<>> _xmpp-server._tcp.gmail.com. SRV
;; global options: printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 20453
;; flags: qr rd ra; QUERY: 1, ANSWER: 5, AUTHORITY: 4, ADDITIONAL: 4

;; QUESTION SECTION:
;_xmpp-server._tcp.gmail.com. IN SRV

;; ANSWER SECTION:
_xmpp-server._tcp.gmail.com. 86400 IN SRV 5 0 5269 xmpp-server.l.google.com.
_xmpp-server._tcp.gmail.com. 86400 IN SRV 20 0 5269 xmpp-server1.l.google.com.
_xmpp-server._tcp.gmail.com. 86400 IN SRV 20 0 5269 xmpp-server2.l.google.com.
_xmpp-server._tcp.gmail.com. 86400 IN SRV 20 0 5269 xmpp-server3.l.google.com.
_xmpp-server._tcp.gmail.com. 86400 IN SRV 20 0 5269 xmpp-server4.l.google.com.

[...]

$ dig _xmpp-client._tcp.gmail.com. SRV

; <<>> DiG 9.4.2-P2 <<>> _xmpp-client._tcp.gmail.com. SRV
;; global options: printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 49490
;; flags: qr rd ra; QUERY: 1, ANSWER: 5, AUTHORITY: 4, ADDITIONAL: 4

;; QUESTION SECTION:
;_xmpp-client._tcp.gmail.com. IN SRV

;; ANSWER SECTION:
_xmpp-client._tcp.gmail.com. 86400 IN SRV 20 0 5222 talk3.l.google.com.
_xmpp-client._tcp.gmail.com. 86400 IN SRV 20 0 5222 talk4.l.google.com.
_xmpp-client._tcp.gmail.com. 86400 IN SRV 5 0 5222 talk.l.google.com.
_xmpp-client._tcp.gmail.com. 86400 IN SRV 20 0 5222 talk1.l.google.com.
_xmpp-client._tcp.gmail.com. 86400 IN SRV 20 0 5222 talk2.l.google.com.

[...]

$ dig _jabber._tcp.gmail.com. SRV

; <<>> DiG 9.4.2-P2 <<>> _jabber._tcp.gmail.com. SRV
;; global options: printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 56769
;; flags: qr rd ra; QUERY: 1, ANSWER: 5, AUTHORITY: 4, ADDITIONAL: 4

;; QUESTION SECTION:
;_jabber._tcp.gmail.com. IN SRV

;; ANSWER SECTION:
_jabber._tcp.gmail.com. 86400 IN SRV 20 0 5269 xmpp-server3.l.google.com.
_jabber._tcp.gmail.com. 86400 IN SRV 20 0 5269 xmpp-server4.l.google.com.
_jabber._tcp.gmail.com. 86400 IN SRV 5 0 5269 xmpp-server.l.google.com.
_jabber._tcp.gmail.com. 86400 IN SRV 20 0 5269 xmpp-server1.l.google.com.
_jabber._tcp.gmail.com. 86400 IN SRV 20 0 5269 xmpp-server2.l.google.com.

[breverend]

I'm trying to use Psi with Zimbra aswell.
Currently we're running a ejabberd server, with all users using psi, but we'd like to strip this ejabberd and use the chat function of Zimbra.

I tried to setup my zimbra account in PSI, but it fails, whereas I got more success using pidgin (on port 5223).

I read this thread, any others but I still get this XML Parsing Error.

Here is the settings I used :

Account Tab :
user@MYDOMAIN.com (which is also my email)
(All other tabs are default)

Ports :
I can telnet 5222 and 5223 from client host.

DNS : (mail.MYDOMAIN.com hosts Zimbra, also the MX record of my domain)

dig _xmpp-client._tcp.MYDOMAIN.com. SRV

; <<>> DiG 9.6.2-P1-RedHat-9.6.2-3.P1.fc11 <<>> _xmpp-client._tcp.MYDOMAIN.com. SRV
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 7297
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 5, ADDITIONAL: 5

;; QUESTION SECTION:
;_xmpp-client._tcp.MYDOMAIN.com. IN	SRV

;; ANSWER SECTION:
_xmpp-client._tcp.MYDOMAIN.com. 600	IN SRV	5 0 5223 mail.MYDOMAIN.com.
------------------------
dig _xmpp-server._tcp.MYDOMAIN.com. SRV

; <<>> DiG 9.6.2-P1-RedHat-9.6.2-3.P1.fc11 <<>> _xmpp-server._tcp.MYDOMAIN.com. SRV
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 5026
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 5, ADDITIONAL: 5

;; QUESTION SECTION:
;_xmpp-server._tcp.MYDOMAIN.com. IN	SRV

;; ANSWER SECTION:
_xmpp-server._tcp.MYDOMAIN.com. 600	IN SRV	5 0 5269 mail.MYDOMAIN.com.
------------------------
dig _jabber._tcp.MYDOMAIN.com. SRV

; <<>> DiG 9.6.2-P1-RedHat-9.6.2-3.P1.fc11 <<>> _jabber._tcp.MYDOMAIN.com. SRV
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 42066
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 5, ADDITIONAL: 5

;; QUESTION SECTION:
;_jabber._tcp.MYDOMAIN.com.	IN	SRV

;; ANSWER SECTION:
_jabber._tcp.MYDOMAIN.com. 600 IN	SRV	5 0 5269 mail.MYDOMAIN.com.

Am I missing something ? (I guess I do, some got it working :P)

thanks

[stalker]

psi-im is my favorite one but it's not working even with zimbra version 7.1.4.