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Old 01-02-2009, 03:18 PM
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Posts: 4
Default Syncing with GMail account works but gives "Status: error"

I'm using Zimbra to connect to two of my GMail accounts. Both work but one of them shows a red circle with an exclamation point which reads "status: error" when I move my mouse over it.

Here is the output of my zdesktop.log

2009-01-02 15:13:09,763 DEBUG [btpool0-22] [mid=2;] datasource - Found 3402 tracked IMAP messages for [Gmail]/Sent Mail
2009-01-02 15:13:09,887 DEBUG [btpool0-22] [mid=2;] datasource - Local folder '/Sent': SyncState = {lastUid=3975,exists=-1,unseen=-1,lastModSeq=31043}
2009-01-02 15:13:09,888 DEBUG [btpool0-22] [mid=2;] datasource - Remote folder '[Gmail]/Sent Mail': Fetching flags for UID sequence 1:3975
2009-01-02 15:13:10,143 INFO [btpool0-22] [mid=2;] datasource - Remote folder 'INBOX': Appending 1 new message(s) to remote IMAP folder
2009-01-02 15:13:10,212 DEBUG [btpool0-22] [mid=2;] datasource - Remote folder 'INBOX': Appending new message with item id 16598
2009-01-02 15:13:10,485 ERROR [btpool0-22] [mid=2;] datasource - Find message failed
java.lang.NullPointerException
at com.zimbra.cs.mailclient.imap.ImapRequest.addParam (ImapRequest.java:53)
at com.zimbra.cs.mailclient.imap.ImapRequest.<init>(I mapRequest.java:47)
at com.zimbra.cs.mailclient.imap.ImapConnection.newRe quest(ImapConnection.java:407)
at com.zimbra.cs.mailclient.imap.ImapConnection.doSea rch(ImapConnection.java:361)
at com.zimbra.cs.mailclient.imap.ImapConnection.uidSe arch(ImapConnection.java:355)
at com.zimbra.cs.datasource.ImapFolderSync.findMessag e(ImapFolderSync.java:642)
at com.zimbra.cs.datasource.ImapFolderSync.appendMess agesNoUidPlus(ImapFolderSync.java:619)
at com.zimbra.cs.datasource.ImapFolderSync.appendNewM essages(ImapFolderSync.java:507)
at com.zimbra.cs.datasource.ImapFolderSync.finishSync (ImapFolderSync.java:378)
at com.zimbra.cs.datasource.ImapSync.finishSync(ImapS ync.java:234)
at com.zimbra.cs.datasource.ImapSync.syncFolders(Imap Sync.java:157)
at com.zimbra.cs.datasource.ImapSync.importData(ImapS ync.java:117)
at com.zimbra.cs.offline.GMailImport.importData(GMail Import.java:63)
at com.zimbra.cs.datasource.DataSourceManager.importD ata(DataSourceManager.java:154)
at com.zimbra.cs.mailbox.LocalMailbox.importData(Loca lMailbox.java:367)
at com.zimbra.cs.mailbox.LocalMailbox.syncAllLocalDat aSources(LocalMailbox.java:340)
at com.zimbra.cs.mailbox.LocalMailbox.sync(LocalMailb ox.java:401)
at com.zimbra.cs.service.offline.OfflineSync.handle(O fflineSync.java:48)
at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:429)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:286)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:160)
at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:269)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:727)
at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:190)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)
at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:487)
at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:362)
at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:216)
at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:181)
at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:716)
at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:406)
at org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHandlerCollection.java:211)
at org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.java:114)
at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:139)
at org.mortbay.jetty.handler.RewriteHandler.handle(Re writeHandler.java:176)
at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:139)
at org.mortbay.jetty.Server.handle(Server.java:313)
at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:506)
at org.mortbay.jetty.HttpConnection$RequestHandler.co ntent(HttpConnection.java:844)
at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:644)
at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa rser.java:211)
at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:381)
at org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.java:396)
at org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool.java:442)
2009-01-02 15:13:10,486 ERROR [btpool0-22] [mid=2;] datasource - Synchronization of folder '/Inbox' failed
com.zimbra.common.service.ServiceException: system failure: Find message failed
ExceptionId:btpool0-22:1230937990486:ce3bcda28cef7d9a
Code:service.FAILURE
at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:253)
at com.zimbra.cs.datasource.ImapFolderSync.checkCanCo ntinue(ImapFolderSync.java:1107)
at com.zimbra.cs.datasource.ImapFolderSync.syncFailed (ImapFolderSync.java:1078)
at com.zimbra.cs.datasource.ImapFolderSync.appendMess agesNoUidPlus(ImapFolderSync.java:636)
at com.zimbra.cs.datasource.ImapFolderSync.appendNewM essages(ImapFolderSync.java:507)
at com.zimbra.cs.datasource.ImapFolderSync.finishSync (ImapFolderSync.java:378)
at com.zimbra.cs.datasource.ImapSync.finishSync(ImapS ync.java:234)
at com.zimbra.cs.datasource.ImapSync.syncFolders(Imap Sync.java:157)
at com.zimbra.cs.datasource.ImapSync.importData(ImapS ync.java:117)
at com.zimbra.cs.offline.GMailImport.importData(GMail Import.java:63)
at com.zimbra.cs.datasource.DataSourceManager.importD ata(DataSourceManager.java:154)
at com.zimbra.cs.mailbox.LocalMailbox.importData(Loca lMailbox.java:367)
at com.zimbra.cs.mailbox.LocalMailbox.syncAllLocalDat aSources(LocalMailbox.java:340)
at com.zimbra.cs.mailbox.LocalMailbox.sync(LocalMailb ox.java:401)
at com.zimbra.cs.service.offline.OfflineSync.handle(O fflineSync.java:48)
at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:429)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:286)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:160)
at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:269)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:727)
at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:190)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)
at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:487)
at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:362)
at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:216)
at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:181)
at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:716)
at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:406)
at org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHandlerCollection.java:211)
at org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.java:114)
at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:139)
at org.mortbay.jetty.handler.RewriteHandler.handle(Re writeHandler.java:176)
at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:139)
at org.mortbay.jetty.Server.handle(Server.java:313)
at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:506)
at org.mortbay.jetty.HttpConnection$RequestHandler.co ntent(HttpConnection.java:844)
at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:644)
at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa rser.java:211)
at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:381)
at org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.java:396)
at org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool.java:442)
Caused by: java.lang.NullPointerException
at com.zimbra.cs.mailclient.imap.ImapRequest.addParam (ImapRequest.java:53)
at com.zimbra.cs.mailclient.imap.ImapRequest.<init>(I mapRequest.java:47)
at com.zimbra.cs.mailclient.imap.ImapConnection.newRe quest(ImapConnection.java:407)
at com.zimbra.cs.mailclient.imap.ImapConnection.doSea rch(ImapConnection.java:361)
at com.zimbra.cs.mailclient.imap.ImapConnection.uidSe arch(ImapConnection.java:355)
at com.zimbra.cs.datasource.ImapFolderSync.findMessag e(ImapFolderSync.java:642)
at com.zimbra.cs.datasource.ImapFolderSync.appendMess agesNoUidPlus(ImapFolderSync.java:619)
... 37 more
2009-01-02 15:13:10,487 INFO [btpool0-22] [mid=2;] datasource - Import completed for data source 'jmathai.com'
2009-01-02 15:13:10,488 ERROR [btpool0-22] [mid=2;] offline - sync failure: jmathai.com
com.zimbra.common.service.ServiceException: system failure: Synchronization of folder '/Inbox' failed
ExceptionId:btpool0-22:1230937990487:ce3bcda28cef7d9a
Code:service.FAILURE
at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:253)
at com.zimbra.cs.datasource.ImapSync.syncFailed(ImapS ync.java:255)
at com.zimbra.cs.datasource.ImapSync.finishSync(ImapS ync.java:237)
at com.zimbra.cs.datasource.ImapSync.syncFolders(Imap Sync.java:157)
at com.zimbra.cs.datasource.ImapSync.importData(ImapS ync.java:117)
at com.zimbra.cs.offline.GMailImport.importData(GMail Import.java:63)
at com.zimbra.cs.datasource.DataSourceManager.importD ata(DataSourceManager.java:154)
at com.zimbra.cs.mailbox.LocalMailbox.importData(Loca lMailbox.java:367)
at com.zimbra.cs.mailbox.LocalMailbox.syncAllLocalDat aSources(LocalMailbox.java:340)
at com.zimbra.cs.mailbox.LocalMailbox.sync(LocalMailb ox.java:401)
at com.zimbra.cs.service.offline.OfflineSync.handle(O fflineSync.java:48)
at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:429)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:286)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:160)
at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:269)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:727)
at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:190)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)
at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:487)
at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:362)
at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:216)
at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:181)
at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:716)
at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:406)
at org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHandlerCollection.java:211)
at org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.java:114)
at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:139)
at org.mortbay.jetty.handler.RewriteHandler.handle(Re writeHandler.java:176)
at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:139)
at org.mortbay.jetty.Server.handle(Server.java:313)
at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:506)
at org.mortbay.jetty.HttpConnection$RequestHandler.co ntent(HttpConnection.java:844)
at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:644)
at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa rser.java:211)
at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:381)
at org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.java:396)
at org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool.java:442)
Caused by: com.zimbra.common.service.ServiceException: system failure: Find message failed
ExceptionId:btpool0-22:1230937990486:ce3bcda28cef7d9a
Code:service.FAILURE
at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:253)
at com.zimbra.cs.datasource.ImapFolderSync.checkCanCo ntinue(ImapFolderSync.java:1107)
at com.zimbra.cs.datasource.ImapFolderSync.syncFailed (ImapFolderSync.java:1078)
at com.zimbra.cs.datasource.ImapFolderSync.appendMess agesNoUidPlus(ImapFolderSync.java:636)
at com.zimbra.cs.datasource.ImapFolderSync.appendNewM essages(ImapFolderSync.java:507)
at com.zimbra.cs.datasource.ImapFolderSync.finishSync (ImapFolderSync.java:378)
at com.zimbra.cs.datasource.ImapSync.finishSync(ImapS ync.java:234)
... 34 more
Caused by: java.lang.NullPointerException
at com.zimbra.cs.mailclient.imap.ImapRequest.addParam (ImapRequest.java:53)
at com.zimbra.cs.mailclient.imap.ImapRequest.<init>(I mapRequest.java:47)
at com.zimbra.cs.mailclient.imap.ImapConnection.newRe quest(ImapConnection.java:407)
at com.zimbra.cs.mailclient.imap.ImapConnection.doSea rch(ImapConnection.java:361)
at com.zimbra.cs.mailclient.imap.ImapConnection.uidSe arch(ImapConnection.java:355)
at com.zimbra.cs.datasource.ImapFolderSync.findMessag e(ImapFolderSync.java:642)
at com.zimbra.cs.datasource.ImapFolderSync.appendMess agesNoUidPlus(ImapFolderSync.java:619)
... 37 more
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