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Thread: Confused... please help!

  1. #1
    glawrie is offline New Member
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    Question Confused... please help!

    I've seen some interesting things about Zimbra about the web, and if some of them are true it sounds like a good product for our firm. Trouble is I can't work out from this site what I need to know. Would be very helpful if someone who has worked it out could help me out...

    Here are my questions I've not been able to answer

    a) We are a Mac / OS X based firm, and so keen to have a solution that allows us to do mail / shared calendars etc. using Apple's basic apps (Mail, iCal, Address Book). It seems from what I see here that using Mail is OK, but iCal support is less clearly explained, and AB doesn't seem to be mentioned. Also, baffled by which version of Zimbra I'd have to use to get whatever support is provided. What would be very handy would be a concisely worded page on web site setting out how Mac clients are supported by Zimbra (if at all). Anyhow - what support is there, and what version do I need to use to get this functionality? A key reason for this is to support onward use of iSync to reach various hand-held devices / .Mac etc.

    b) Our current mail server (CommunigatePro) is running on a Windows2K server - would this be a viable platform for Zimbra? The 'download network version' button implies that this only runs on Redhat Linux, but elsewhere the OpenSource version appears to run on lots of platforms.

    c) How easy (or hard) would it be to migrate from Communigate to Zimbra? We use a mixture of mbox and mdir accounts on our current set up, and exclusively access mail via IMAP.

    d) We are a small firm: $1450 is a *lot* of money for us compared to other solutions. We would much prefer to use the Open Source version and contribute a more reasonable amount to some part of Zimbra (or buy service support or such like) - but not sure how workable this is. Sounds like the Open Source version is just a crippled version of network version (presumably done for PR purposes?). How realistic would it be for us to consider using the Open Source version to do what we want with OS X clients?

    Thanks in advance for your help.

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    KevinH's Avatar
    KevinH is offline Expert Member
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    Welcome!

    a) iSync support is in beta and will allow you to sync with the native Mac apps. It is part of our Network Edition. We will add documentation and more feature overviews once it's released in GA form. For now it's been in beta for select Network customers and trials.

    b) The Zimbra network Edition is currently on Red Hat only. We will add Mac OSX support with our next release(shortly). Windows is not a supported platform today.

    c) If all the mail is available via IMAP you can use imapsync. Many customers and community members have successfully used this technique.

    d) At this time if you want iSync support you must use the Network Edition. So if your goal is to use iSync with the native Mac apps then you'll need to purchase the Network version. The OSS is not crippled at all. In fact it's one if not the most fully featured Open Source mail and collaboration projects available today. The Network Edition adds to this a laundry list of features and support options that hosting providers, SMB's, and SME's would want in a more business like environment.
    Looking for new beta users -> Co-Founder of Acompli. Previously worked at Zimbra (and Yahoo! & VMware) since 2005.

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    glawrie is offline New Member
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    Quote Originally Posted by KevinH
    a) iSync support is in beta...
    Any feel for how long for?
    b) The Zimbra network Edition is currently on Red Hat only. We will add Mac OSX support with our next release(shortly). Windows is not a supported platform today.
    Pity - having to buy new server software simply adds to TCO for Zimbra.
    c) If all the mail is available via IMAP you can use imapsync.
    That's helpful.
    d) At this time if you want iSync support you must use the Network Edition. So if your goal is to use iSync with the native Mac apps then you'll need to purchase the Network version.
    Does that mean I can use Zimbra with native Mac apps now if I don't want iSync support? If so - how does that work? Info on your site is confusing on this point. Also, if so, which version do I need to use?
    The OSS is not crippled at all...the Network Edition adds to this...features...SME's would want.
    OK - so is the plan that the pay-for features will ever reach the open source version? If not, how 'open source' is that? What happens if the open source version developers (are there any?) add such features themselves? I guess I'm wondering if this is open source mozilla style, where development is actually done by open source community, or some other model.

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    phoenix is online now Zimbra Consultant & Moderator
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    You don't have to buy new server software. CentOS is a binary compatible version of RedHat Enterprise Linux 4 and it is free. It uses the same source code to for it's build and, did I mention, it's free. In addition to being free it's a far better solution than Windows, I've just converted my systems from Windows 2003 Server with Exchange 2003 to CentOS 4.3 & Zimbra.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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    KevinH's Avatar
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    Quote Originally Posted by glawrie
    Any feel for how long for?
    It's getting close, but the final decsion will be once all our beta testers are happy and we've had enough feedback that it's working to everyone's expectations.

    Quote Originally Posted by glawrie
    Does that mean I can use Zimbra with native Mac apps now if I don't want iSync support? If so - how does that work? Info on your site is confusing on this point. Also, if so, which version do I need to use?
    You can use native mail with IMAP, you can export your contacts via .csv, and can export your calendar via .ics. So you have to manaulyl sync things and the access for calendar/contacts is read-only since changes are not pused back to the server.

    Quote Originally Posted by glawrie
    OK - so is the plan that the pay-for features will ever reach the open source version? If not, how 'open source' is that? What happens if the open source version developers (are there any?) add such features themselves? I guess I'm wondering if this is open source mozilla style, where development is actually done by open source community, or some other model.
    The packaging of features for Network vs Open Source will vary as time goes on. Everything in the Open Source is 'open source' so it's as open as open gets. The added functionality in the Network Edition is not published in source format for both business and legal reasons(3rd party code etc). At this time all the commiters to Zimbra are Zimbra employees. The source is available as CVS but in read-only mode. Commits and changes are managed by Zimbra to ensure clean IP and enforce quality in the software.
    Looking for new beta users -> Co-Founder of Acompli. Previously worked at Zimbra (and Yahoo! & VMware) since 2005.

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