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Thread: How to download attachments?

  1. #1
    dmadole is offline Junior Member
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    Default How to download attachments?

    I can't seem to download attachments, only view them as HTML.

    I have the following in the user's account:

    Features -> Viewing attachments as HTML -> unchecked
    Advanced -> Convert attachments to HTML for viewing -> unchecked

    But when I click on an attachment in the web client, it renders as HTML.

    Any thoughts?

    David

  2. #2
    phoenix is online now Zimbra Consultant & Moderator
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    Default

    Depends on the attachment but have you tried right-click/save-as?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    dmadole is offline Junior Member
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    Quote Originally Posted by phoenix
    Depends on the attachment but have you tried right-click/save-as?
    All that seemed to do for me is save the HTML-converted version.

    David

  4. #4
    KevinH's Avatar
    KevinH is offline Expert Member
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    You you clicking on the attachment name of on the 'View as HTML' link that is to the right of the real attachment name?
    Looking for new beta users -> Co-Founder of Acompli. Previously worked at Zimbra (and Yahoo! & VMware) since 2005.

  5. #5
    dmadole is offline Junior Member
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    Quote Originally Posted by KevinH
    You you clicking on the attachment name of on the 'View as HTML' link that is to the right of the real attachment name?
    Clicking on the attachment name. I do not see a 'View as HTML' link.

    David

  6. #6
    KevinH's Avatar
    KevinH is offline Expert Member
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    Can you verify that both your COS and user have these set:

    Features -> Viewing attachments as HTML -> unchecked
    Advanced -> Convert attachments to HTML for viewing -> unchecked
    Looking for new beta users -> Co-Founder of Acompli. Previously worked at Zimbra (and Yahoo! & VMware) since 2005.

  7. #7
    dmadole is offline Junior Member
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    Quote Originally Posted by KevinH
    Can you verify that both your COS and user have these set:

    Features -> Viewing attachments as HTML -> unchecked
    Advanced -> Convert attachments to HTML for viewing -> unchecked
    Yes, for both the user and the class of service (default).

  8. #8
    KevinH's Avatar
    KevinH is offline Expert Member
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    Quote Originally Posted by dmadole
    Yes, for both the user and the class of service (default).
    Have you tested with a new message that came in after those setting had been set that way?

    Can you run "zmprov ga <email address>" to verify the settings.
    Looking for new beta users -> Co-Founder of Acompli. Previously worked at Zimbra (and Yahoo! & VMware) since 2005.

  9. #9
    dmadole is offline Junior Member
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    Quote Originally Posted by KevinH
    Have you tested with a new message that came in after those setting had been set that way?

    Can you run "zmprov ga <email address>" to verify the settings.
    Code:
    zimbraAccountStatus: active
    zimbraAdminAuthTokenLifetime: 12h
    zimbraAttachmentsBlocked: FALSE
    zimbraAttachmentsIndexingEnabled: FALSE
    zimbraAttachmentsViewInHtmlOnly: FALSE
    zimbraAuthTokenLifetime: 2d
    zimbraContactMaxNumEntries: 0
    zimbraFeatureAdvancedSearchEnabled: TRUE
    zimbraFeatureCalendarEnabled: TRUE
    zimbraFeatureChangePasswordEnabled: TRUE
    zimbraFeatureContactsEnabled: TRUE
    zimbraFeatureConversationsEnabled: TRUE
    zimbraFeatureFiltersEnabled: TRUE
    zimbraFeatureGalEnabled: TRUE
    zimbraFeatureHtmlComposeEnabled: TRUE
    zimbraFeatureIMEnabled: FALSE
    zimbraFeatureInitialSearchPreferenceEnabled: TRUE
    zimbraFeatureSavedSearchesEnabled: TRUE
    zimbraFeatureTaggingEnabled: TRUE
    zimbraFeatureViewInHtmlEnabled: FALSE
    zimbraImapEnabled: TRUE
    zimbraLastLogonTimestamp: 20060413025635Z
    zimbraMailIdleSessionTimeout: 0
    zimbraMailMessageLifetime: 0
    zimbraMailMinPollingInterval: 2m
    zimbraMailQuota: 0
    zimbraMailSpamLifetime: 30d
    zimbraMailStatus: enabled
    zimbraMailTrashLifetime: 30d
    zimbraNewMailNotificationBody: New message received at ${RECIPIENT_ADDRESS}.${NEWLINE}Sender: ${SENDER_ADDRESS}${NEWLINE}Subject: ${SUBJECT}
    zimbraNewMailNotificationFrom: Postmaster <postmaster@${RECIPIENT_DOMAIN}>
    zimbraNewMailNotificationSubject: New message received at ${RECIPIENT_ADDRESS}
    zimbraPasswordEnforceHistory: 0
    zimbraPasswordLocked: FALSE
    zimbraPasswordMaxAge: 0
    zimbraPasswordMaxLength: 64
    zimbraPasswordMinAge: 0
    zimbraPasswordMinLength: 6
    zimbraPasswordModifiedTime: 20060406041730Z
    zimbraPop3Enabled: TRUE
    zimbraPrefAutoAddAddressEnabled: FALSE
    zimbraPrefCalendarAlwaysShowMiniCal: TRUE
    zimbraPrefCalendarFirstDayOfWeek: 1
    zimbraPrefCalendarInitialView: workWeek
    zimbraPrefCalendarNotifyDelegatedChanges: FALSE
    zimbraPrefCalendarUseQuickAdd: TRUE
    zimbraPrefComposeFormat: html
    zimbraPrefComposeInNewWindow: FALSE
    zimbraPrefContactsInitialView: list
    zimbraPrefContactsPerPage: 50
    zimbraPrefDedupeMessagesSentToSelf: dedupeNone
    zimbraPrefForwardIncludeOriginalText: includeBody
    zimbraPrefForwardReplyInOriginalFormat: TRUE
    zimbraPrefForwardReplyPrefixChar: >
    zimbraPrefGroupMailBy: message
    zimbraPrefHtmlEditorDefaultFontColor: #000000
    zimbraPrefHtmlEditorDefaultFontFamily: Arial
    zimbraPrefHtmlEditorDefaultFontSize: 10pt
    zimbraPrefImapSearchFoldersEnabled: TRUE
    zimbraPrefIncludeSpamInSearch: FALSE
    zimbraPrefIncludeTrashInSearch: FALSE
    zimbraPrefMailInitialSearch: in:inbox
    zimbraPrefMailItemsPerPage: 50
    zimbraPrefMailPollingInterval: 1m
    zimbraPrefMailSignatureStyle: outlook
    zimbraPrefMessageViewHtmlPreferred: TRUE
    zimbraPrefReplyIncludeOriginalText: includeBody
    zimbraPrefSaveToSent: TRUE
    zimbraPrefSentMailFolder: sent
    zimbraPrefShowFragments: TRUE
    zimbraPrefShowSearchString: FALSE
    zimbraPrefTimeZoneId: (GMT-05.00) Eastern Time (US & Canada)
    zimbraPrefUseKeyboardShortcuts: FALSE
    zimbraPrefUseTimeZoneListInCalendar: TRUE

  10. #10
    KevinH's Avatar
    KevinH is offline Expert Member
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    Did you test by sending in a new message?
    Looking for new beta users -> Co-Founder of Acompli. Previously worked at Zimbra (and Yahoo! & VMware) since 2005.

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