Yea, it sorts by name alpha, so you'd still have to scroll by page to see a name in the middle.
It should work so that the email that's clicked or highlighted, and sort is clicked, it's sorted alpha but with the highlighted name at the beginning. That way all the emails by that person's name are up front without the need to scroll through any pages. This is how it works in Outlook.
Personally, I'd just use the search feature... But clients prefer the sort feature. |