Documents problem

[MicheleB]

I cannot figure out how to use the documents tab. When I click on it, a small documents folder shows up on the panel, and it tells me I have 3 documents in it when I scroll over it, but I can't find the actual documents to open and use them. What am I doing wrong?

Thanks.

[y@w]

You should be able to just click on the name of the document to open it up..

EDIT: You may have to click on the notebook on the left side (where it says you have 3 documents when you mouse-over).

[y@w]

Welcome to the forums, by the way

[MicheleB]

It shows absolutely nothing except a notebook. I've clicked everywhere even though there's nothing to click on. Just a notebook, it doesn't open, and there is no list of documents in the notebook. It only says 3 documents when I scroll over it. I can't see them.

[y@w]

Hmm.. Do you get the New, Refresh, Edit, etc. buttons along the top just below the list of tabs?

[MicheleB]

I've tried refresh, I've even tried a different computer.

[y@w]

Ok, what version of Zimbra are you on?

[MicheleB]

Not sure. My login is here: Lycos Domains Webmail

You're welcome to take a look; I have nothing private in there, at the moment, and I can change the login.

[details removed by moderator]

[y@w]

Hmm.. yeah, looks like the Documents feature is broken on your hosting provider's side. It looks like they might be proxying it and have some problems with that.

[MicheleB]

Thanks. Glad I'm not imagining things.